Shaldon Naidoo
Refrigeration Technician
Durban
Summary
Adept Air Conditioning Technician with a proven track record from G L Air Conditioning, enhancing customer retention through exceptional service and follow-up.
Knowledgeable Junior Technician/Technician with solid foundation in installing, maintaining, and repairing refrigeration and air conditioning systems. Successfully managed variety of projects, ensuring efficient and reliable climate control in residential, commercial and industrial settings. Demonstrated ability to troubleshoot complex issues and implement effective solutions while maintaining high safety standards.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Air Conditioning Technician
G L Air Conditioning
Richard's Bay
10.2024 - 01.2025
- Increased customer retention by providing exceptional follow-up services, ensuring optimal functionality of installations.
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.
- Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
- Assisted in design improvements resulting in more efficient layouts that contributed towards reduced energy costs.
- Stayed current on industry advancements in technology to provide informed recommendations for clients seeking new solutions or upgrades to existing systems.
- Heightened workplace safety by adhering to OSHA guidelines and conducting regular in-house training for team members.
- Maintained consistent temperature control for clients by performing regular maintenance on HVAC systems.
- Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.
- Contributed towards company growth by participating in business development efforts that included networking events, industry expos, and customer outreach.
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Satisfied customer needs on every call with knowledgeable service and quick responses.
- Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
- Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Junior Technician
Marine and Refrigeration Engineering
03.2023 - 04.2024
- Performed quality assurance checks on completed tasks, ensuring compliance with industry standards and regulations.
- Installed well-functioning LAN/WAN and managed servers and IPs.
- Troubleshot hardware and software issues per day, in person, remotely and via telephone.
- Improved customer satisfaction by providing timely and effective technical support.
- Assisted senior technicians in complex installations, resulting in efficient project completion.
- Resolved technical issues through troubleshooting and root cause analysis, minimizing downtime costs.
- Calibrated instruments accurately to ensure precise measurements during testing processes.
- Upgraded hardware components as needed to improve overall system performance.
- Installed and configured hardware and software components as part of desktop and deskside support.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Self Employed
Freelance
Durban
04.2022 - 02.2023
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
- Increased repeat business by remembering customer preferences and offering personalized recommendations.
- Became more familiar with Air Conditioning, on all levels of applicatons.
- Achieved high levels of customer satisfaction through attentiveness to special requests.
Junior Technician
Energy Partners Refrigeration
Cape Town
08.2021 - 03.2022
- Troubleshot hardware and software issues per day, in person, remotely and via telephone.
- Assisted senior technicians in complex installations, resulting in efficient project completion.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Proficient in both freon and ammonia systems
- Tested systems, noting issues and completing preventive maintenance.
Floor Manager
M Naidoo Transport CC
12.2015 - 10.2020
- Managed warehouse inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of 45 employees to maintain smooth-running operations of meeting customer order demands.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Education
No Degree - Industrial Refrigeration
Paddy's Refrigeration School
Durban, South Africa 04.2001 -
High School Diploma -
Seatides Combined School
Seatides, Tongaat Beach 04.2001 -
Skills
System maintenance
References
M Naidoo Transport CC - Sagie: +27 83 293 4261
Energy Partners Refrigeration (Durban) - Francois: +27 82 652 3474
Energy Partners Refrigeration (Cape Town) - Pieter: +27 72 379 8819
Marine & Refrigeration Engneering (Johannesburg) - Jason: +27 83 721 3156
G L Air Conditioning (Richard's Bay) - Vishal: +27 76 7890
Timeline
Air Conditioning Technician
G L Air Conditioning
10.2024 - 01.2025
Junior Technician
Marine and Refrigeration Engineering
03.2023 - 04.2024
Self Employed
Freelance
04.2022 - 02.2023
Junior Technician
Energy Partners Refrigeration
08.2021 - 03.2022
Floor Manager
M Naidoo Transport CC
12.2015 - 10.2020
No Degree - Industrial Refrigeration
Paddy's Refrigeration School
04.2001 -
High School Diploma -
Seatides Combined School
04.2001 -
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