Shalcome Maremela

• Maintained a professional and approachable demeanour throughout events, enhancing guest experience.
• Warmly welcomed guests as they entered the event, handing drinks, showing them to their tables or completing other tasks as required.
• Provided guests with information about event schedules, facilities, and services available.
• Managed guest lists and reservations to facilitate smooth event entry and seating arrangements.
• Planned, organised and executed promotional events.
• Continuously monitored event operations, ensuring all processes ran smoothly and efficiently, delegating priorities to staff where required.

• Oversee the administration and management of residence election processes, ensuring procedural accuracy and compliance with institutional policies.
• Manage candidate applications, documentation, and official communications.
• Maintain organised records and documentation systems to support transparency and accountability.
• Coordinate timelines, reporting requirements, and stakeholder communication across the election process.
• Ensure accurate tracking of submissions, approvals, and election outcomes.

• Supported the coordination and administration of orientation activities for incoming students.
• Assisted with programme scheduling, communication, and logistical organisation.
• Managed large groups of students while ensuring efficient programme delivery.
• Provided guidance on university systems and administrative processes.

• Welcomed guests and clients in friendly, positive manner.
• Welcomed visitors at the front desk, providing immediate assistance and directing them to appropriate contacts.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
• Handled mail and deliveries, distributing correspondences promptly to staff and managing outgoing post.

• Provided mentorship and administrative support within the residence community.
• Maintained records of meetings, communications, and student concerns for reporting purposes.
• Acted as a liaison between students and residence leadership, ensuring issues were documented and resolved efficiently.
• Assisted with organising meetings, communications, and residence coordination activities.

• Managed office administration tasks including filing, data capturing, and document organisation

• Coordinated scheduling of meetings and internal operations to support team collaboration.

Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.

Assisted team by performing various administrative tasks to ensure smooth operations.

• • Addressed client queries and ensured professional communication to enhance client satisfaction.
• Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
• Handled photocopying documents, updating files and faxing communications for staff.
• Scanned new documentation into system and classified data using standard codes.
• Organised fair access to office facilities, resources and supplies.