Shalamuka Shagyne Lowan

• Managed promotional booth setup, creating attractive displays to draw in potential customers.
• Provided product samples, coupons and informational brochures to persuade people to buy products.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.
• Identified potential marketing opportunities to increase brand awareness.
• Developed strong relationships with potential customers for improved brand awareness and loyalty.
• Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
• Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
• Boosted product sales by demonstrating product features and benefits during promotional events.
• Motivated team members to meet and exceed sales targets.
• Trained new promoters on company policies, products, and promotion techniques for consistent brand messaging across all campaigns.
• Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.

• Collaborated with fellow interpreters to ensure consistency in translations across multiple projects.
• Streamlined workflow with efficient note-taking techniques for consecutive interpretation assignments.
• Supported conference attendees'' engagement with simultaneous interpretations of keynote speeches in realtime.
• English
• Afrikaans
• Southern Sotho
• Setswana
• Northern Sotho
• Xitsonga
• IsiZulu
• IsiXhosa
• IsiSwati

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

• Aided law enforcement investigations through accurate interpretation of witness statements or suspect interviews in multiple languages.
• Managed multitasking effectively under pressure while providing immediate interpretations during fast-paced discussions or debates.
• Served as a cultural liaison between clients and overseas partners, fostering trust and collaboration among diverse groups.
• English
• Afrikaans
• IsiXhosa
• Northern Sotho
• Southern Sotho
• IsiZulu
• Setswana
• IsiSwati
• Xitsonga

• Working closely with Labour Related Disputes, providing immediate language support as needed.
• Sesotho
• Setswana
• Sepedi
• Xitsonga
• isiZulu
• Afrikaans
• IsiXhosa
• English

DURATION :

01 July 2023 to date

1.Fatal Enquiries

2. Diciplinary Enquiries

Languages :

Xitsonga

IsiZulu

Sepedi

IsiXhosa

Afrikaans

SeSotho

SeTswana

Swati

DURATION:

From January 2021 to October 2023

• Increased access to justice for limited English proficient individuals by bridging the language gap in various legal matters.
• English
• SeSotho
• SeTswana
• Xitsonga
• IsiZulu
• IsiXhosa
• Swati
• Afrikaans
• Sepedi

• Managed promotional booth setup, creating attractive displays to draw in potential customers.
• Provided product samples, coupons and informational brochures to persuade people to buy products.
• Identified potential marketing opportunities to increase brand awareness.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.
• Developed strong relationships with potential customers for improved brand awareness and loyalty.
• Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
• Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
• Motivated team members to meet and exceed sales targets.
• Boosted product sales by demonstrating product features and benefits during promotional events.
• Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
• Trained new promoters on company policies, products, and promotion techniques for consistent brand messaging across all campaigns.