Summary
Overview
Work History
Education
Skills
Timeline
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Shadi Sphanda

Shadi Sphanda

Aspiring Pharmacy Assistant
Gauteng

Summary

Talented Office administrator with 2+ years of experience in diverse environments, has done work in retail environments, specifically in fast food and sales. Has also worked part time at one of South Africa’s leading banks, Rand merchant bank .Recognised for ability to communicate with clients and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase productivity through upselling techniques as well as implement additional processes that drive profitability. Reliable learner with experience in providing quality customer service, managing daily pharmacy operations and accurately filing information. Possesses comprehensive understanding of medication and side effects and offers knowledge of medical terminology.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Rand Merchant Bank
05.2017 - 12.2017
  • Corresponded with clients through email, telephone or postal mail
  • Provided support to company employees by copying, faxing and filing
  • Answered large volumes of incoming calls daily to resolve customer issues and schedule appointments
  • Greeted incoming visitor and custom en protession ally and provided mendy, knowledgable assistance.

Assistant Manager

OBC Fried Chicken
05.2016 - 12.2016
  • Directed promotion and brand loyalty efforts to build direct relationships with customers
  • Developed strategy to increase sales and drive profits
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Cashier

OBC Fried Chicken
01.2016 - 04.2016
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Replenished sales floor merchandise and organised shelves, racks and bins for optimal appearance.

Education

National Senior Certificate - Mathematics And Science

Boitshepo Catholic School
Pretoria, South Africa
01.2015 - 12.2015

Skills

Microsoft office packageundefined

Timeline

Rand Merchant Bank
05.2017 - 12.2017

Assistant Manager

OBC Fried Chicken
05.2016 - 12.2016

Cashier

OBC Fried Chicken
01.2016 - 04.2016

National Senior Certificate - Mathematics And Science

Boitshepo Catholic School
01.2015 - 12.2015
Shadi SphandaAspiring Pharmacy Assistant