Hi, I’m
Shadi Mercia Chaane
Orders Processor
Fleurhof
Summary
I young professional seeking an opportunity to equip myself with the necessary experience that will assist me in excelling in my career while being instrumental in the growth and set goals for an organization. I am a confident, hardworking and a well-organized individual. Easily understand concepts well and offering the organization five years of experience and knowledge in Receptionist, administration, data capturing and customer service. I have gained experience in warehouse operations, invoicing and understanding of database. I have comprehensive experience in typing skills and effective communication skills in English both written and oral, I am a challenge orientated individual and willing to learn and expand my knowledge over and above my current experience.
Overview
16
years of professional experience
2021
years of post-secondary education
Work History
Planet World
Invoicing Clerk
09.2021 - 09.2024
Job overview
- Performing daily invoicing functions for three departments in musical instruments and accessories
- Resolving billing error and supporting financial staff.
- Support accounts payable and accounts receivable by generating accurate, complete, and timely invoices.
- Responding to customer requests outside of a normal billing period.
- Co-ordinate orders and stock checks before invoicing.
- Inter-branch transfer request and perform general administrative duties (filling of PODs and POD SAP update).
- Capturing over 200 orders/invoices on a daily across South Africa while ensuring pricing is correct.
- System Experience in Sage Pastel, SAP and Syspro
DNI / 3G Mobile
Order Processing
05.2021 - 09.2024
Job overview
- Preparing of PO’s, including searching or BOM codes/ SKU and VLook up
- Entering and managing order data, such as customer info and order details
- Accurately processing customers’ orders, including ensuring products / stock is levels meets customers demand
- Inventory management (transferring of stock between KAM’s location)
- Order tracking and fulfilment, providing order report to various stokeholds
- Customer Service, providing excellent customer services, responding to customer quires and resolving any issues that may arise
- Issue resolution during order processing cycle
- Assist in preparing bulk Sales Order
- Adhere to company SOP procedure
- Laisse with dispatch, warehouse POD’s department and Finance department
Kamoso Africa
Receiving/Invoicing - Dispatch Clerk
07.2019 - 03.2021
Job overview
- Preparing billing documents such as quotes, picking slips, tax invoice and GRVs.
- Ensuring invoices are completed and totals are accurate.
- Tracking expenses, handling incoming customer calls, and assisting with filling.
- Receiving records for shipment or products in warehouse, checking content to ensure they match orders and capturing received goods on inspection of goods loaded are correct.
- Control and monitor the required export function, Negotiate freight rates and taxes.
- Transferring stock between warehouse, location, and handling dispatch processes (as per policy).
- Compliance with export control regulations. facilitate the export and import of cargo
- Handling incoming claim and passing of credits.
- Dealing with invoicing query, stock count (when required) and daily sales report preparation.
- Recording of sold good for the informal market project.
- Receiving and counting cash for the informal market project.
- Responsible for the weekly pest bait station inspection.
Gold for Life
Credit Clerk
04.2016 - 09.2017
Job overview
- In charge of preparing the promotional stock recons, verifying all new account deals are invoiced, captured and scanned.
- Assigned to the safe gold storage process, verifying/allocating and confirming client details.
- Assisting clients with accounts queries.
- Processing of repurchasing/buyback and ensuring that the client's account is in an acceptable status for buy back
Partquip Group
Scanning Clerk, Data Capturing, Cash Clerk and Credit Controller
09.2009 - 01.2016
Job overview
- Scanning and indexing invoices.
- Picking Slips and couriers waybills.
- Checking weekly expectation report.
- Handling of incoming Cash.
- Daily banking and compiling monthly banking report.
- Capturing of PODs.
- Passing Credit on returned goods.
- Capturing accounts payments, journals and deposit made.
- Handling COD accounts.
- Checking customer’s credit ratings with the bank.
- Conducting collection calls and customers visit to collect receivables.
- Reconciling customer’s statements and card payments.
- Opening new COD accounts.
- Ensuring that accounts do not go overdue.
- Consulting with customer to resolve complaints.
Glassfit
Vehicle Inspectore
06.2008 - 04.2010
Job overview
- Strengthened client relationships through clear explanations of technical terms within the context of their specific vehicle''s needs.
- Maintained compliance with industry standards and regulations through diligent adherence to guidelines during inspections.
- Facilitated successful used car transactions by providing impartial assessments of vehicles'' condition, enabling buyers to make informed purchasing decisions.
- Upheld a strong commitment to safety by adhering to established guidelines during all inspections, ultimately protecting both clients and fellow road users from potential hazards.
Education
St Augustine Collage
Higher Certificate in Biblical Studies from Theology
Boston City College
Diploma in Assistant Bookkeeping and Credit Control from incomplete
Zakariya Park Combined School
National Senior Certificate
Skills
Problem-Solving
Other Experience
- Certified Spiritual Counselor in the Volunteer Ministry
- Licensed Sunday’s School Presenter
- Licensed Lay Minister/Parish Minister
- Former Mentor to a Community Girls Club
Personal Information
- Date of Birth: 08/15/88
- Nationality: South African
Reading
As a teachable person improvement is key, and reading allows me to continue improving my vocabulary, n enhance my creativity and critical thinking
Timeline
Invoicing Clerk
Planet World
09.2021 - 09.2024
Order Processing
DNI / 3G Mobile
05.2021 - 09.2024
Receiving/Invoicing - Dispatch Clerk
Kamoso Africa
07.2019 - 03.2021
Credit Clerk
Gold for Life
04.2016 - 09.2017
Scanning Clerk, Data Capturing, Cash Clerk and Credit Controller
Partquip Group
09.2009 - 01.2016
Vehicle Inspectore
Glassfit
06.2008 - 04.2010
Boston City College
Diploma in Assistant Bookkeeping and Credit Control from incomplete
Zakariya Park Combined School
National Senior Certificate
01.2006
St Augustine Collage
Higher Certificate in Biblical Studies from Theology
01.2021
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