Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
Generic
Sfiso Mnisi

Sfiso Mnisi

Secretary
Emalahleni/Witbank,Mpumalanga

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 9 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Highly organized Secretary experienced in supplying thorough, organized administrative support to executive teams. Proactive collaborator for events, shareholder activities and travel arrangements. Excellent record for managing administrations with desired results.

Smooth and professional Secretary with experience enhancing executive productivity and improving business operations. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives.

Driven and resourceful administrative professional with 9+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Resourceful and experienced Secretary offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Organized Secretary with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports and transcribing minutes. Well-educated in Microsoft.

Overview

15
15
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Secretary to the Manager

Emalahleni Local Municipality
Witbank
05.2011 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze and improve workflows.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Orchestrated successful conferences and associated travel for speakers and attendees.
  • Organized and updated schedules for executives.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Created and implemented standard operating procedures for records handling.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Used Microsoft Word to prepare various correspondence, reports and other written material.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Compiled Monthly and Weekly reports for program leaders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Refuse Collector

Emalahleni Local Municipality
WITBANK
09.2008 - 04.2011
  • Adapted routes based on changing traffic and weather conditions to stay on schedule and maintain efficiency.
  • Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
  • Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
  • Dumped recyclable materials and discarded refuse at appropriate disposal sites.
  • Maintained tight timetables and strict safety standards by smoothly dismounting and remounting trucks at each stop.
  • Crushed refuse and garbage when appropriate.
  • Operated Refuse removal vehicles on daily route to collect materials.
  • Operated automated and semi-automated hoisting devices to raise bins and dump garbage into vehicle.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed team communications and information for meetings.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Delivered services to customer locations within specific timeframes.

Education

National Diploma - Office Management

Tshwane University of Technology
Witbank
01.2007 - 12.2007

Skills

    Motivated to help others

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Software

Microsoft Office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Secretary to the Manager

Emalahleni Local Municipality
05.2011 - Current

Refuse Collector

Emalahleni Local Municipality
09.2008 - 04.2011

National Diploma - Office Management

Tshwane University of Technology
01.2007 - 12.2007
Sfiso MnisiSecretary