Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Administration & Sales Representative
Touwsrivier Commercial Hydroponic Farm
Touwsrivier, Western Cape, South Africa
10.2021 - Current
Managing of emails, letters, packages, phone calls and all forms of correspondence.
Boosting sales performance by developing and implementing effective sales strategies and tactics.
Recording keeping and analysing sales trends to assist with development of sales strategies.
Responsible for debtors and creditors procedures for farm.
Monthly reconciliations of all client reviews for Manager.
Weekly database update of online banking and cash customers, creating quotations, tax invoices, delivery notes and statements.
Creating and updating database for financial record keeping.
Creating and updating personnel information for record keeping.
Coordinating activities and training throughout the company to ensure efficiency and maintain compliance with company policy.
Submitting reports and preparing proposals as needed.
Tracking inventory and replacing supplies as necessary to avoid interruptions in operational procedures.
Help meet changing demands by recommending improvements to business systems or procedures.
Creating monthly attendance registers for all staff.
Maintaining overall safe work environment with employee training programs and enforcement of safety procedures.
Supervising members of security staff, preparation of monthly duty roster, arranging stand-in staff when and as needed.
Administration & Operational Intern
Knowledge Pele: Development
Touwsrivier, Western Cape, South Africa
02.2021 - 09.2021
Handling of learner and parent correspondence in a professional manner
Answering school, parent, and supplier calls
Performing clerical office functions including learner's and staff's personal information
Address queries, concerns and issues of learners, parents, kitchen staff and cleaning staff
Escalate consequential complaints to headmaster or boarding house manager
Assisting with research for school assignments; including photocopies, printing and weekly reading plan for primary school students
Managing learner & staff covid-19 registry
Weekly kitchen inventory and purchases
Monthly cleaning supply inventory and purchases
Greeting and directing visitors to appropriate designated areas in boarding school
Weekly room inspection for any weapons or controlled substances of learners
Daily homework / study hour supervision in dining hall.
Recruitment & Digital Marketing Administrator
Global Net Marketing
Sandbaai, Hermanus, Western Cape, South Africa
02.2019 - 08.2019
Managing client's personal information and distributing to assigned companies
Data capturing on Microsoft Word, Excel, and Outlook
General administrative clerk duties
Ordering stationery, cleaning supplies and groceries for office staff.
Medical Receptionist
Medicross Netcare
Constantia Park, Pretoria East, Gauteng
10.2016 - 04.2017
Welcoming patients
Schedule appointments telephonically, online, and manually
Assisting patients in filling out paperwork
Maintaining accurate patient records
Notify general practitioners of patient arrival
Answering and taking messages of general practitioners
Managing electronic health records
Generating invoices and statements
Collecting payments
Processing payments and insurance claims
Faxing insurance claims
Faxing prescriptions to necessary pharmacies
Manage laboratory deliveries for designated practitioner
Manage postal delivers received to practice
Daily petty cash update of practice
Maintenance of reception area
Scheduling follow up appointments when necessary
Dental Receptionist
Smile Lab Dental Centre
Pretoria West, Gauteng, South Africa
08.2016 - 10.2016
Welcoming patients
Schedule appointments both telephonically and in person
Managing electronic health records
Collecting payments
Processing payments and insurance claims
Managing patient insurance information
Assisting patients in filling out paperwork
Prepare daily schedules for dental professionals
Prepare and send patient bill
Translate dental services into billable codes for insurer
Manage laboratory deliveries for designated professional
Reception area management and organization
Scheduling follow up appointments when and as needed
Optical Assistant & Receptionist
Eye Ware Opticians
Pretoria West, Gauteng, South Africa
08.2016 - 10.2016
Greeting patients
Assisting patients in filling out paperwork
Managing switch board
Schedule appointments telephonically and in person
Liaising with patients for pre-eye testing
Assist customers with frame selection
Assist customers with frame repairs and adjustments
Order prescription spectacles and contact lenses for customer at laboratory
Collecting payments
Processing payments and insurance claims
Preparing and sending patient bill
Assist customers with frame measurements when collecting spectacles
Reception area management and organization
Scheduling follow up appointments when and as needed
Recruitment Administrative Assistant
TISSA Income Solution
Pretoria West, Gauteng, South Africa
05.2016 - 08.2016
General administrative clerk
Data capturing on Microsoft Word, Excel and Gmail
Managing client's personal information and distributing to relevant companies.
Legal Administrative Clerk - Deceased Estate
Snyman De Jager Attorneys
Centurion, Pretoria East, Gauteng, South Africa
10.2015 - 05.2016
Administration and secretarial support
Answering and directing calls
Confirming case statuses and generating reports
Updating and maintaining company databases
Applying for administration letters at home affairs (death certificate, marriage certificate, will and executor personal information)
Identifying beneficiaries
Reporting estate
Funeral and burial arrangements as per clients will / funeral service
Preparing and distributing estate accounts
Corresponding with estate tax filing, banks, debtors and creditors, liquidation and distribution accounts
Drafting and typing office memos
Typing correspondence and legal paperwork
Transcription of legal documents
Suppling clients with beverages prior to meetings
Minute taking during client meetings
Organizing portfolio and related documents
Managing client communications
Sorting and distributing mail
Transport & Logistics Administrative Clerk
Micro Matcia Transport
Mokopane, Limpopo, South Africa
08.2012 - 10.2015
General support to operational manager
General support to administrative & payroll manager
Liaising with mining supervisor for daily updates
Liaising with company directors
Ordering of shipping documents and logbooks
Office and cleaning supply inventory control
Data capturing of proof of delivery documentation
Data capturing of fuel consumption
Inspecting and capturing of weighbridge tickets
Scanning, coping, emailing, and filing of delivery documentation.
Legal Administrative Assistant
Shaun McGrath Attorney
Mokopane, Limpopo, South Africa
06.2012 - 08.2012
Efficient client scheduling and coordination of appointments, meetings, and conferences.
Developing filing systems for legal documents resulting in reduced retrieval times and increased productivity.
Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
Handling office scheduling and note taking for deadlines, motions, and important court dates.
Conducting research to support attorney in preparing cases for litigation or settlement negotiations.