Seshyn Munsamy
Digital Product Manager (Internal Platforms & Automation)
Randburg
Summary
Results‑driven transformation and product delivery professional with deep experience in automation, Finance process optimisation and cross‑functional integration within regulated banking environments. Led a Finance digitisation roadmap of 45 initiatives, from discovery through UAT, release and adoption, and previously delivered 20 automation solutions as Product Owner (≈R2.6M FTE hours saved; ~85% cycle‑time improvement). Skilled at partnering with Technology, Data, Risk and Compliance to deliver secure, compliant digital solutions while embedding governance, KPIs and value‑realisation practices. Recognised for structured problem‑solving, stakeholder alignment and ensuring digital and operational changes land successfully.
Overview
14
14
years of professional experience
Work History
Transformation and Integration Manager
Absa (Banking)
09.2019 - Current
- Led a single-roadmap Finance digitization portfolio (45 initiatives) across internal platforms: discovery → design → delivery → adoption.
- Translated strategic business priorities into scalable, secure and compliant solutions (e.g., Corporate Card management digitization, Data Policy controls, PCI DSS uplift).
- Owned requirements and backlog for selected initiatives; facilitated UAT; coordinated release readiness and hypercare across teams.
- Maintained governance and regulatory alignment via RAID logs, monthly scorecards and OpCo packs with decision-ready commentary.
- Integrated solutions with internal workflow and identity/access platforms; clarified SLAs/OLAs and handoffs to reduce rework.
- Tracked KPIs and benefits to ensure value realization; initiated continuous optimization using adoption/utilization/proficiency signals.
- Acted as escalation point for operational issues; partnered with Technology, Data, Risk and Compliance to meet control requirements.
Product Owner: Robotic Process Automation (RPA)
Barclays (Banking)
03.2015 - 09.2019
- Owned internal automation product roadmap: gathered needs, defined intents, authored user stories and acceptance criteria, and prioritized delivery for business value and risk.
- Delivered 20 production automations with ≈R2.6M FTE hours saved and ~85% cycle-time improvement; instituted benefits tracking and post-release reviews.
- Embedded responsible-by-design practices: data minimization, privacy controls, traceability and audit; collaborated with Risk/Compliance change boards.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Integrated with banking platforms (workflow, identity/access, finance operations); supported monitoring and incident response after go-live.
Project Manager: Optimization
EDCON (Retail)
04.2012 - 02.2015
- Delivered operational improvement projects across retail brands; coordinated with executives and store operations to improve efficiency and controls.
- Performed business analysis, solution design, training and performance reporting.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
Certificate -
GIBBS Business School
Online 04.2001 -
BCom - Business Management
University of KwaZulu Natal
Durban, South Africa01.2007
Skills
Roadmap ownership
Timeline
Transformation and Integration Manager
Absa (Banking)
09.2019 - Current
Product Owner: Robotic Process Automation (RPA)
Barclays (Banking)
03.2015 - 09.2019
Project Manager: Optimization
EDCON (Retail)
04.2012 - 02.2015
Certificate -
GIBBS Business School
04.2001 -
BCom - Business Management
University of KwaZulu Natal