Sesethu Time
Cape Town
Summary
Talented employee with proven record of success in surpassing profit goals. Understands how to bring in and retain customers with expert promotional strategies. History surpassing targets with strengths in budget control, employee motivation and marketing. Also a dedicated employee with excellent experience in the industry, Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sports Broadcaster
Global Sports Network
Cape Town
07.2023 - Current
- Reporting and Commentating on The Western Province Super League A Rugby Season and to provide interesting narration.
- Researched facts and stats to provide stories with surplus of detail to inform streamers.
- Improved broadcast ratings through the consistent delivery of high-quality content and expert analysis.
- Contributed to the growth of the network's sports programming through strategic marketing efforts and promotional campaigns.
- Conducted in-depth research on teams, players, and statistics to provide accurate information during broadcasts.
- Conducted interviews and collected information, pictures, videos and sound from various sporting events.
- Interviewed players and coaches to provide post-game analysis.
- Worked closely with fellow broadcasters to maintain a cohesive on-air presentation across various platforms.
- Cultivated strong interviewing skills in order to obtain valuable insights from athletes, coaches, officials, or other relevant sources when needed.
Sales Account Manager
RSAWEB
Cape Town
09.2022 - 12.2023
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
- Proposed and helped implement new and innovative strategies to meet and exceed department's profit and revenue targets.
- Motivated teams in delivering outstanding service to retain and grow customer accounts.
- Maintained relationships with customers by providing ongoing support, information and guidance.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Negotiated prices, terms of sale and service agreements.
Sports Commentator
Supersport Schools
Durban
08.2021 - 08.2022
- Mentored junior commentators in honing their skills and developing a unique voice for engaging sports analysis.
- Expanded audience reach with bilingual commentary, appealing to diverse fan bases and increasing viewership numbers.
- Enhanced audience engagement by providing insightful and well-researched commentary on various sports events.
- Provided comprehensive post-game recaps summarizing key moments, highlights, and implications for future competitions.
Office Administration Assistant
CEMENTILE CONCRETE PRODUCTS
East London
06.2020 - 07.2021
- Transferred applications and associated files between relevant departments, enabling timely, accurate processing.
- Filed manual documents in alphabetical order, maintaining ease of information access and retrieval.
- Managed email inboxes, swiftly handling replies and follow-up correspondence to maintain excellent customer communications.
- Maintained accurate, up-to-date customer records, precisely documenting updates within manual and digital office systems.
- Answered telephone calls promptly and professionally, quickly ascertaining caller requirements to direct queries appropriately.
Student Tutor
Queen's College Boys' High School
Queenstown
01.2019 - 11.2019
- Supported students to reach curriculum goals with tailored coaching style.
- Analysed student progress and prepared feedback to improve test results.
- Enforced appropriate behaviour when delivering sessions to minimise distractions.
- Modelled respect for students' diverse cultures, language skills and experiences to create welcoming environment.
- Utilised technology in tutoring sessions to diversify and enhance learning.
Call Centre Operator
DMC DEBT MANAGEMENT
East London
10.2016 - 07.2017
- Kept records of client conversations, sales and preferences on the VICI CRM to use for future sales and marketing opportunities.
- Used excellent sales and upselling techniques to entice customers to increase order value and product purchases.
- Dealt with payments and transactions both over the phone and through emails.
- Conducted in-depth client consultations to identify needs and recommend appropriate products,
- Managed general correspondence with customers through platforms such as live chat, email and phone.
Education
Social Media/ Digital Marketing -
WIDEX
CAPE TOWN2019
Debt Recovery -
Compuscan
East London, EC2017
Certificate of Higher Education -
Queen's College Boys' High School
Queenstown, EC2009
Skills
- Sales KPI management
- Basic housekeeping
- Retail knowledge
- CRM Software Usage
- Resilience Under Pressure
- Professional manner
- Continuous Professional Development (CPD)
- Customer relations
- Objection handling
- Adaptability to Change
- Strong Communication Skills
- Filing systems
Additional Information
- A seasoned Supersport Schools Rugby Commentator on weekends
- Social media campagin leader and influencer for THIRSTI, Standard Bank, Ingrams, Aquafresh and many others
- Host of the inagrual Cape Town and East London 10’s
- Woolworths Social Media Campaigns , Supersports Social Media Campaigns, Local Community Rugby Youth Programmes
Certification
- Level 4 Debt Recovery
- SAQA certified
Languages
English
Proficient
C2
Xhosa
Proficient
C2
Afrikaans
Intermediate
B1
ZULU
Upper Intermediate
B2
Affiliations
- Supersport Schools
- Ubumbo
- False Bay Rugby Club
- False Bay CRC
Timeline
Sports Broadcaster
Global Sports Network
07.2023 - Current
Sales Account Manager
RSAWEB
09.2022 - 12.2023
Sports Commentator
Supersport Schools
08.2021 - 08.2022
Office Administration Assistant
CEMENTILE CONCRETE PRODUCTS
06.2020 - 07.2021
Student Tutor
Queen's College Boys' High School
01.2019 - 11.2019
Call Centre Operator
DMC DEBT MANAGEMENT
10.2016 - 07.2017
Social Media/ Digital Marketing -
WIDEX
Debt Recovery -
Compuscan
Certificate of Higher Education -
Queen's College Boys' High School