Sesese Gumede
Operations Manager
Durban
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Operations Manager
C. Steinweg Bridge (Pty) Ltd
Durban
02.2023 - Current
- Managed Dedicated vehicles operating in South Africa
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Interacted well with customers to build connections and nurture relationships.
General Manager of Operations
ST Haulers
Port Shepstone
04.2020 - 01.2023
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Established quality customer relationships through consistent delivery on commitments.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope for the organization.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Completed in-depth analyses of risks to control company profile, enhance systems and track legal concerns.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Regional Logistics Manager
The Beverage Company
East London
04.2019 - 03.2020
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Led third-party vendors in achieving delivery time and cost targets.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Collaborated with manufacturing and supply chain management.
- Developed and maintained knowledgeable and productive team of employees.
Depot Manager
South African Breweries
Mthatha
04.2016 - 02.2019
- Coached, developed and trained current team members to reach business metrics.
- Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
- Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed functional areas of logistics.
- Conducted audits to improve office logistics practices and procedures.
Logistics Manager
South African Breweries
Port Shepstone
03.2014 - 03.2016
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Developed safety programs to protect workers and reduce injuries.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Trained and mentored warehouse team members to take on different positions.
Route Planner
South African Breweires
Johannesburg
07.2012 - 02.2014
- Provided tracking information to enable clients to monitor progress of shipments.
- Determined most valuable and cost-effective routes for shipments, overseeing transit time, costs and safety.
- Developed and deepened successful partnerships with Sales Representatives and Managers.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Maintained current knowledge of relevant political situations or other factors that could affect delivery execution.
- Maintained open communication with Depots, District and Region to facilitate smooth collaboration.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Collaborated with manufacturing and supply chain management.
- Prospected for leads to build pipeline and convert to sales opportunities.
Operations Supervisor
South African Breweries
Butterworth
07.2010 - 06.2012
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Built and maintained relationships with key sales and customers to support seamless operations.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Maintained established levels of stock based on sales forecasts and demand to fulfill orders on time.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed operating budget, meeting department goals.
Operations Management Trainee
South African Breweries
Port Shepstone
01.2010 - 06.2010
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Used company reports to analyze sales, gross profit and inventory activities.
- Gained knowledge of company policies, protocols and processes.
- Reported issues to higher management with great detail.
Site Control Supervisor
South African Breweries
Port Shepstone
06.2008 - 12.2009
- Communicated scheduling with drivers to promote on-time delivery.
- Completed logs and reports detailing delivery data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Collaborated with Fleet Management team to support effective resource allocation.
- Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
- Conducted analysis of fleet operations and profitability to make recommendations for continuous improvement.
- Performed administrative duties such as payroll, driver counseling and accident reviews.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Distribution Administrator
South African Breweries
Port Shepstone
11.2007 - 05.2008
- Supported work activities of Distribution team by resolving various problems.
- Anticipated and resolved transportation issues by working in conjunction with drivers, warehouse, sales and distribution and logistics groups.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Increased client retention by providing superior customer service.
- Negotiated contracts with suppliers and customers to provide best cost and delivery terms.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
Education
Electrical, Electronics And Communications Engineering
Durban University of Technology
Durban 01.1997 - 12.2001
Skills
Cost reduction strategies
Budgeting and forecasting
Project development and life cycle
Risk analysis and management
Supply Chain Management
SAP expertise
Operations management
Business Development
Data analysis
Logistics Management
Leadership Experience
In my previous roles with my 3 former employers, I have led diverse, multi talented and multi skilled teams. I have led my teams through Business Restructuring, Operational Changes
Communication Skills
- Confident
- Articulate
- Professional speaking abilities
- Excellent presentation and negotiation skills
- Fluent in English and IsiZulu
References
Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Operations Manager
C. Steinweg Bridge (Pty) Ltd
02.2023 - Current
General Manager of Operations
ST Haulers
04.2020 - 01.2023
Regional Logistics Manager
The Beverage Company
04.2019 - 03.2020
Depot Manager
South African Breweries
04.2016 - 02.2019
Logistics Manager
South African Breweries
03.2014 - 03.2016
Route Planner
South African Breweires
07.2012 - 02.2014
Operations Supervisor
South African Breweries
07.2010 - 06.2012
Operations Management Trainee
South African Breweries
01.2010 - 06.2010
Site Control Supervisor
South African Breweries
06.2008 - 12.2009
Distribution Administrator
South African Breweries
11.2007 - 05.2008
Electrical, Electronics And Communications Engineering
Durban University of Technology
01.1997 - 12.2001