I want to work in progressive team and calloborative of this compoany is something that interesting
Serjmont Sergie Zinyau
DEPARTMENT MANAGER Kuruman Super Spar
KURUMAN
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 5+ years in retail industry . Ready to leverage experience and drive to pursue new professional challenges. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and motivated with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
well i grew up as an responsible person from an early age after my loss of my father at the age of 8 years old .I am the 1st born of two children .I took care of my young brother while my mom was out of the country seeking for green pastures .I am very multi talented person and a very fast person. I played football as an profession business was my side hustle idea. But ever since i started working in retail it became my priority for my future and inheritance . Proactive and motivated with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.
Overview
7
7
years of professional experience
1
1
Language
Work History
Enterpreneur
SJ Private Pvt Ltd
Northen Cape Kuruman
02.2022 - Current
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Fostered a culture of innovation within the organization by encouraging employees to share ideas for continuous improvement.
- Implemented risk management strategies to minimize potential threats to the business''s financial stability, reputation, and overall success.
- Built business to customers by implementing effective marketing and customer engagement plans
Im Currently a Department Manager
Kuruman Super Spar
Northe Cape South Africa
03.2017 - Current
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Create an better working environment by creating more working ideas and better solutions foe the growth of the business.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Spearheaded innovative initiatives that added value to the organization and increased departmental recognition within the company.
- Established clear performance expectations for staff members which led to increased accountability.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Prepared annual budgets with controls to prevent overages.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries
- Led a team of professionals to consistently achieve or exceed performance targets
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions
- Established clear performance expectations for staff members which led to increased accountability
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence
- Increased productivity by identifying bottlenecks and implementing targeted solutions
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up
Education
Bachelor of Science -
KWAYEDZA HIGH SCHOOL
HARARE ZIMBABWE 04.2001 -
Skills
Assignment Delegation
Financial Oversight
Operational planning
Policy Development
Revenue Generation
Business Planning
Personnel Management
Team Development
Customer Retention
Sales Tracking
Customer Service Management
Performance Improvement
Data Analysis
Schedule Management
Department Oversight
Quality Assurance
Employee Development
Cost Control
Resource Allocation
Performance Evaluation and Monitoring
Self Motivation
Purchasing and planning
Proficient in [Software]
Staff hiring
Product Promotion
Recruitment
Desktops, Laptops, and Mobile Devices
Attention to Detail
Business Growth Initiatives
Supplier Monitoring
Problem-solving aptitude
Assignment Delegation
Cultural Awareness
Self-Directed
Flexible and Adaptable
Microsoft Office
Excellent Communication
Decision-Making
Computer Skills
Task Prioritization
Interpersonal Communication
Team Management
Organization
Relationship Building
Data Management
Customer Service
MS Office
Critical Thinking
Good Telephone Etiquette
PPE use
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- Association of Information Technology Professionals
- International Council of Nurses
- Society of Women Engineers
- American Institute of Certified Public Accountants
- American Society of Safety Professionals
- APICS – Association for Supply Chain Management
Additional Information
Im looking forward to create a big platforms of my own business and create a better inheritance for more generations to come
Interests
Reading books ,gym, listening to music and praying is my life style
L am a healthy person that's why i always go to gym and its my team i get to realize my self .Reading books adds more knowledge ,for my lifestyle and it stretches my mind to go deeper into anything ,praying is the only communication i found easy to have with God since im don't have parents and im so far from family and at the same time i respect everyone's space .when ever im feeling down or im happy either if i wanna have an conversation i just pray.
Timeline
Enterpreneur
SJ Private Pvt Ltd
02.2022 - Current
Im Currently a Department Manager
Kuruman Super Spar
03.2017 - Current
Bachelor of Science -
KWAYEDZA HIGH SCHOOL
04.2001 -