Summary
Overview
Work History
Education
Skills
Coursework
Personal Information
References
Hobbies and Interests
Timeline
Generic

Serge Tambwe

Greymont

Summary

Factory management professional with robust experience and track record of driving operational efficiency and productivity. Skilled in team leadership, process optimization, and quality control. Known for fostering collaboration and adapting to changing production needs with ease. Strong communicator with focus on safety, compliance, and continuous improvement.

Overview

29
29
years of professional experience

Work History

Skin Care Oil Factory Manager

Union Swiss
10.2019 - Current
  • Improve plant productivity by reviewing daily production data and formulating improvement plans.
  • Identify weekly and monthly trends and coordinate actions to improve performance.
  • Eliminate or reduce unplanned stoppages by collaborating with the Process & Projects Engineer.
  • Manage variable cost by reducing line scrap/waste.
  • Investigate recurring stoppages and implement preventative actions to eliminate recurrence.
  • Ensure that operating specifications are in place and correctly implemented, inclusive of SOPs and Work Instructions.
  • Ensure correct PPE (Personal Protective Equipment) is used for all production activities.
  • Manage Environment, Health & Safety (EHS) activities in the SCO factory.
  • Conduct risk assessments on all activities in the SCO factory.
  • Update work instructions on an annual basis or when a process changes.
  • Conduct planned job observations for all team members in the SCO factory.
  • Identify near misses and report back to EHS committee.
  • Oversee completion of monthly checks by EHS representatives.
  • Ensure conformance to product quality standards.
  • Participate in and investigate all quality related incidents (NCR’s).
  • Provide inputs in the factory budget compilation.
  • Manage and control the factory within the agreed and signed budget.
  • Encourage cost reduction initiatives in the factory.
  • Compile and manage the factory budget.
  • Set objectives and manage performance of team members.
  • Ensure optimal utilization of staff across multiple lines via dynamic resourcing.
  • Apply consistent discipline and fairness to direct reports.
  • Train and develop staff to facilitate skill development and succession.
  • Conduct daily team meetings and ensure effective communication.
  • Liaise and communicate with management from other departments.
  • Control working hours and overtime.

Manufacturing Operations Manager

SC Johnson South Africa
05.2016 - 09.2019
  • Ensure a safe, clean and well organised working environment.
  • Keep good track of all leading indicators to ensure Zero LTA.
  • Ensure EDS and BOS teams are functional and well visible on the shop floor.
  • Participate in and investigate all safety related incidents or accidents.
  • Ensure conformance to product quality standards.
  • Ensure Zero Gen 23 (product recall).
  • Participate in and investigate all quality related incidents.
  • HACCP & factory housekeeping custodian.
  • Provide inputs in the factory budget compilation (ZAR 60M).
  • Manage and control the factory within the agreed and signed budget.
  • Encourage cost reduction initiatives through Kaizens.
  • Encourage and drive continuous improvements projects/ideas.
  • Ensure effective and efficient structure.
  • Ensure that all subordinates are adequately trained.
  • Ensure a motivated and disciplined workforce.
  • Ensure that sound industrial relations are maintained.
  • Manage KPA’s of subordinates.
  • As THE SDW Pillar Lead, drive Operations excellence through continuous improvement initiatives.
  • Work closely with the Lean Manager to drive factory Lean initiatives.
  • Optimise available equipment.
  • Ensure equipment availability.
  • Manage Operational Equipment Efficiency of 77%.
  • Drive factory CFR (Customer service levels) of 96% or more.
  • Drive factory PVA of 95% or more.
  • Participate and input in the S&OP discussions.

Aerosol and Powders Units Manager

Reckitt Benckiser South Africa
01.2014 - 04.2016
  • Grow Gross Margins and Net Working Capital.
  • Support Net Revenue Growth.
  • Ensure High Level of Quality.
  • Support Strategic and Operational Objectives.
  • Grow and Support HR.
  • Ensure High Level of Safety.
  • Achieve and improve OEE.
  • Reduce and control waste.
  • Improve and monitor labour efficiency/headcount.
  • Improve wage rate efficiency.
  • Quality management.
  • Training and development.
  • Safety management.
  • Achieve customer service level.
  • Worked for 2 weeks in our New Jersey plant in July 2014.

Factory Manager

The Ceres Beverage Company
03.2011 - 12.2013
  • Ensure conformance to product quality standards.
  • Maintain and implement quality systems.
  • Ensure effective and efficient structure.
  • Ensure that all subordinates are adequately trained and facilitate their development.
  • Ensure a motivated and disciplined workforce.
  • Ensure that sound industrial relations are maintained.
  • Manage KPA’s of subordinates.
  • Compile departmental budget (+-30M/annum).
  • Perform budget control and management.
  • Compile and manage the factory and processing budgets.
  • Optimise available equipment.
  • Ensure equipment availability.
  • Manage operational equipment efficiency of 65-75%.
  • Conduct performance acceptance for a machine that was bought.
  • Ensure safe, clean and hygienic working environment.
  • Manage plant to 4 star NOSA rating.
  • Ensure environmental responsibility.
  • Manage wastage.
  • Manage water usage.
  • Deliver inputs to superior’s strategic plan.
  • Implement plans as required.
  • Assist in conducting the HACCP studies.
  • Assist in supervising the implementation of the HACCP plan.
  • Assist in maintaining the performance of the HACCP plan.
  • Installation and commissioning of 7 production lines in a span time and 18 months instead of 36 months as initially planned.
  • ISO 9001 and HACCP accreditations.
  • Recruitment and development of shift managers and factory personnel.
  • AIB, Woolworths, Pick and Pay, “E” Mark, SABS accreditations.

Safety, Health & Environment Manager

DANONE South Africa
03.2009 - 02.2011
  • Company Overview: International FMCG Brand
  • Attended an environmental and CO2 conference in Cairo, Egypt in June 2009.
  • Attended the DANONE behavioural safety training and auditor training in Germany in July 2009.
  • Conducted a behavioural audit in a factory in Germany as part of the training in July 2009.
  • Conducted a behavioural audit in Cairo in November 2009.
  • Attended the DANONE safety manager's conference in Paris, France in March 2010.
  • Visited factories in France, Spain and Belgium on operational safety related matters in March 2010.
  • Conducting Environment Audits.
  • Create a culture of quality awareness and implement measures to reduce non-conformance and eliminate reworks.
  • Monitor and prepare reports and documents for the site CO2 emission.
  • Conducting Safety Audits at various plants.
  • Ensure that employees are adhering to laid down safety procedures.
  • Investigate and compile reports in case of accidents.
  • Ensure adherence to SOPs and SWPs.
  • Ensure the WISE methodology to safety is well implemented and followed by all on site, contractors included.
  • The design and updating of a Danone Health and Safety system leading to uniformed standards within Danone factories ensuring legal compliance to the Occupational Health and Safety Act and corporate governance.
  • International FMCG Brand
  • Achieved a score of 38.25 in the Danone safety system from a previous one of 16.75.
  • Reached a milestone of 2 years or 1062 days accident free on the site so far.
  • Instil a safety culture in the factory.
  • Realised a -7.1% CO2 reduction compared to a less than 6% the previous year.

Factory Manager

Tigerbrands
10.2007 - 02.2009
  • Company Overview: Large National FMCG Brand
  • Ensure equipment’s are operated in accordance with design specs and maintain visual Short Interval Control Indicator reporting system, including downtime records.
  • Familiarize self with and demonstrate an understanding of maintenance strategy and ensure implementation of it.
  • Ensure that machine operators are complying with SOPs.
  • Allocation of resources to breakdowns and ensure work is scheduled and carried out.
  • Ensure adherence to SOPs.
  • Ensure that HACCP audits are carried out, allocation of cleaning materials and people and also that Good Manufacturing Practices are maintained.
  • Understand costing pack, analyse and recommend changes to costing packs, manage and allocate labour efficiently, ensure raw material availability and returns, check and validate weekly production plans and communicate to Production Controllers.
  • Create a culture of quality awareness and implement measures to reduce non-conformance and eliminate reworks.
  • Ensure that employees are adhering to laid down safety procedures, investigate and compile reports in case of accidents, ensure adherence to SOPs and SWPs.
  • Reported directly to the Plant Manager.
  • Recruit candidates, conduct performance review and appraisals, build team morale and motivate staff higher levels of performance, compile training matrices, determine training needs, draft training implementation plans and advise and select service providers.
  • Managed a team of 10 Production Controllers.
  • Improved on the GMP scores which were at 58% previously, now sitting at over 90%.
  • Time Efficiencies was also improved.
  • Large National FMCG Brand

Shift Production Manager

ABI Midrand
08.2004 - 10.2007
  • Company Overview: Large National FMCG Brand
  • Maintaining a healthy and safe working place environment by maintaining housekeeping standards, complying with company procedures.
  • Interpreting and implementing the production plan for the shift, measuring the performance attributes, optimising the usage if resources, supporting the team to improve process quality and facilitating the team's problem solving.
  • Coaching, mentoring and general empowerment to the Production team.
  • Playing an active role as part of the team to ensure efficient and effective performance at all times.
  • Ensuring deliverable is met and turnaround times are improved.
  • Performance management of the team.
  • Providing managerial reports on all aspects of production.
  • Employee time management using SAP.
  • Absenteeism management and discipline, and staff recruitment.
  • Managed a staff compliment of 40 individuals.
  • Stock management using JDE, Inventory control and line stock taking.
  • Usage variance and adjustments, as well as trend analysis and action plan.
  • 5s implementation, and line start-ups and change over monitoring.
  • Compile a need analysis for employee trainings and plan their training accordingly, conduct one on ones, performance reviews and IDP sessions with team members.
  • Reported directly to the Unit manager and stood in for the Unit Manager in his absence.
  • Targets included delivering 26 000 cases of good quality cool drink per shift.
  • Large National FMCG Brand
  • Consistently meet production figures in terms of KPIs: 70-75% efficiency, well managed raw material usages (within 5%), well managed planned maintenance (breakdown within 5%), 95-99% QASIS, trained sixty workers on World Class Manufacturing Principles, recruited and trained ten new employees, well managed workers discipline, and well-motivated and unified team.

Shift Production Manager

L’Oreal South Africa
05.2002 - 07.2004
  • Company Overview: International/ Global FMCG Brand
  • Running the day to day operations activities, keeping the team motivated and assuring the team's development, improving the team's performance through training and motivation.
  • Shift planning.
  • Maintaining a high housekeeping standard.
  • Identifying team members’ training needs.
  • SOP compilation.
  • Analysis of month end production results and action planning for deviations.
  • Departmental stock taking supervision.
  • International/ Global FMCG Brand
  • Departmental budget control and management.
  • Managing safety projects in conjunction with the SHE department.
  • Re-work reduction by at least 30%.
  • WIP reduction by 100%.
  • Demarcation of the entire factory floor for housekeeping and GMP.
  • Improvement on factory efficiency by 2%.

Factory Manager

Bennetts Brothers cc
03.1996 - 04.2002
  • Running all the day to day company operations from Ordering and procurement of raw and packaging materials, to production planning and delivery planning.
  • Purchasing of Equipment and quality control.
  • Draw and manage departmental budget.
  • Filing invoices, call on debtors to sort out their accounts (debt collection).
  • Monthly stats reporting.
  • Reported directly to the Operations Director.
  • Coaching, mentoring & training of employees.
  • Had to manage a staff compliment of 50.
  • Managed Housekeeping as well as all human resources aspects.
  • 12 months before leaving the company moved into sales and marketing for the ethnic care products.
  • Relationship management of all existing customers and develop new businesses for the company.
  • Areas of responsibility included the following areas: KZN, North West region, Mpumalanga, West Rand, Randburg and downtown Johannesburg.
  • Travelled to African countries such as: Zimbabwe, Malawi, Swaziland, Botswana and Lesotho to look for business opportunities and managed to secure some business in Botswana and Swaziland.
  • Developed an innovated computerized stock management system using MS Excel, and it is still being used to date.

Education

MBA - Masters of Business Administration

North West University (Potchefstroom University)
09.2005

Bachelor Degree - Production and Operations Management (B-Tech)

Technikon Witwatersrand (University of Johannesburg)
12.1998

National Diploma - Production Management

Technikon Witwatersrand (University of Johannesburg)
12.1995

Matric -

IDAP High School
01.1988

Skills

    Internal & External Lead Auditor

    Budget planning & control

    Customer & supplier relationships Management

    Team Management & Leadership

    Problem-solving & Root Cause Analysis

    Positive Attitude, Analytical & Evaluative Thinking

    Excellent Communication Skills – written & verbal

    Microsoft Office (Outlook, Word Excel, Powerpoint)

    SAP,

Coursework

  • First Line Management, 2004-06-01
  • HR & IR courses, 2020-08-01
  • World Class Manufacturing Principles, 2004-03-01
  • Assessor course, 2006-06-01
  • Intermediate Project Management course, 2006-09-01
  • Asset Management Training, 2007-03-01
  • IMP Training, 2007-05-01
  • Coaching for leaders training, 2007-06-01
  • HACCP Course at Swift Laboratories, 2008-09-01
  • DPM Training at Tigerbrands in Cape Town, 2009-01-01
  • Operations Managers Get Results at DuPont (SA), 2010-09-01

Personal Information

  • Gender: Male
  • Nationality: SA Citizen
  • Driving License: Code C1, Own Transport

References

Will be provided on request

Hobbies and Interests

  • Family
  • Church activities
  • Going to the gym
  • Spinning
  • Swimming
  • Soccer
  • Reading
  • Travelling

Timeline

Skin Care Oil Factory Manager

Union Swiss
10.2019 - Current

Manufacturing Operations Manager

SC Johnson South Africa
05.2016 - 09.2019

Aerosol and Powders Units Manager

Reckitt Benckiser South Africa
01.2014 - 04.2016

Factory Manager

The Ceres Beverage Company
03.2011 - 12.2013

Safety, Health & Environment Manager

DANONE South Africa
03.2009 - 02.2011

Factory Manager

Tigerbrands
10.2007 - 02.2009

Shift Production Manager

ABI Midrand
08.2004 - 10.2007

Shift Production Manager

L’Oreal South Africa
05.2002 - 07.2004

Factory Manager

Bennetts Brothers cc
03.1996 - 04.2002

Bachelor Degree - Production and Operations Management (B-Tech)

Technikon Witwatersrand (University of Johannesburg)

National Diploma - Production Management

Technikon Witwatersrand (University of Johannesburg)

MBA - Masters of Business Administration

North West University (Potchefstroom University)

Matric -

IDAP High School

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