Senzo Siphamandla Myeni
Cradock
Summary
As an ICT Systems Administrator, I possess extensive skills in systems installation, configuration, upgrading, and maintenance. With over 5 years of experience, I have worked across multiple platforms, including Windows and Linux. I am dedicated to finding innovative solutions to various ICT problems, such as security, database management, and technical troubleshooting. I can offer your organization exemplary support in network administration, effective project management, and improved system performance. Collaborative leaders partners with coworkers to promote anengaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to handle daily functions and meet customer needs independently—diligent trainer and mentor with exceptional management abilities and aresults-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ICT Manager (Acting)
Inxuba Yethemba Local Municipality
09.2023
- Management of the ICT Section personnel and infrastructure
- ICT budgeting, project planning, strategic planning, and network capacity planning
- Drafting Terms of Reference and Specifications for ICT Projects within the Supply Chain Procurement Management Processes
- Responsible for ICT quarterly and monthly reports
- Serving as a member of the bid adjudication committee
- Enforcing and updating IT policies to ensure compliance with the Auditor General
- Liaising with ICT Service Providers and Vendors
- Managing Service Level Agreements (SLAs) and legalizing all software
- Responsible for supporting and maintaining ICT infrastructure in two municipal towns (Cradock & Middelburg) and the ICT Core Platform
- Maintaining standards for server installations and applications
- Support, maintain, and monitor all Physical servers and Virtual servers (Domain, File, DHCP, Financial, and Electricity)
- Monitoring of Windows Server 2019, Hypervisor, Linux, and SAN Storage
- Administering and supporting the LAN/WAN infrastructure
- Supporting and maintaining all active directory end users
- Maintaining and supporting the Prepaid Electricity system within the municipal area
- Managing networking and security on the ICT infrastructure, including monitoring network performance and access control
- Ensuring backups and conducting backup test restores
- Responsible for the procurement of new hardware and software.
ICT Contract
Inxuba Yethemba Local Municipality
07.2019
- Ensure that all computers and laptops are updated with the latest version of Windows
- Install and upgrade to the Windows 10 OS on each computer in the Municipality
- Ensure that all computer and laptop backup systems are in place for future recovery
- Monitor the performance of all systems for smooth operation in the municipality
- Ensure that all computers and laptops have updated Microsoft Office and are licensed
- Repair computers and laptops, including both software and hardware
- Ensure that all servers and printers are available on the network
- Use the OSI reference model to troubleshoot network connectivity
- Diagnose network failures using tools such as Fluke Network Test, ping, tracert, etc
- Configure IP Phones on the PABX system
- Ensure that the firewall is not blocking any incoming or outgoing traffic
- Create UTP cables and test that all eight wires are connected using a cable tester
- Ensure that all network points in offices are in place and working.
ICT Systems Administrator
Inxuba Yethemba Local Municipality
07.2023 - 08.2023
- Migration of systems infrastructure to a new environment
- Configuration of Windows Server 2019 and Linux openSUSE
- Ensuring that the UPS system is working properly and is still capable of charging its batteries
- Adding new users to the Active Directory (AD) and resetting passwords
- Creating email accounts for new users and resetting passwords for existing users
- Resetting user passwords or unblocking them on the Promun system (Finance System)
- Adding modules requested by users on the Promun system
- Assisting electricity vendors in terminating sessions on the Linux server if they are unable to work on the system
- Ensuring that all computers and laptops are updated with the latest version of Windows
- Ensuring backup systems for all computers and laptops are in place for future recovery
- Ensuring that all computers and laptops have updated Microsoft Office and are licensed
- Repairing computers and laptops, including both software and hardware
- Ensuring that all servers and printers are available on the network
- Diagnosing network failures using tools such as Fluke Network Test, ping, tracert, etc
- Configuring IP Phones and connecting them to our PABX system
- Ensuring that the firewall does not block any incoming or outgoing traffic
- Creating UTP cables and testing that all eight wires are connected using a cable tester
- Ensuring that all network points in offices are in place and operational.
Learnership
Masithuthuke Holdings
01.2019 - 07.2019
- Learning about ICT systems including Servers, Security on the networks, File sharing DNS, DHCP, TCP/IP, and communication skills.
Internship
Izingcweti ICT Solutions
02.2018 - 05.2018
- Software installation to desktop/laptop computers and smartphones
- Testing newly released software for deployment
- Desktop computer, printer, and laptop repairs
- Data recovery and backup in case of computer crashes.
Work-Integrated Learning (WIL)
eThekwini Municipality (IS Networks)
07.2017 - 12.2017
- Test hardware, software, and network components
- Deploy new Cisco network devices such as switches, and routers, and mount them on the rack
- Set up and configure various Cisco network devices such as hubs, switches, and routers
- Arrange and monitor the installation of new network points and test them
- Manage networks using various tools such as ping and traceroute commands
- Configure layer 2 switches, including VLANs, trunks, and basic switch configurations
- Collaborate with wired and wireless data network providers to debug and resolve customer-affecting service issues
- Document and execute network changes to fulfill network change requests
- Collaborate with and/or manage vendors to implement and maintain network-related solutions
- Assist technical support staff and end-users in managing basic and expedited support for all network-related issues
- Deploy and configure Cisco IP phones on the network
- Conduct fiber break testing using an optic fiber tester and log a call for a service provider to come in to resolve the issue.
Education
National Diploma - Information Technology (IT), Computer Networks
Mangosuthu University of Technology
Skills
- MS Office full package
- Interpersonal
- Windows command line (CMD and PowerShell)
- SSH, Tera term, and Putty
- Windows OS
Certification
CCNA Routing and Switching: Connecting Networks
Secondaryeducation
- English
- Mathematics
- Tourism
- Geography
- Life sciences
- Life orientation
- IsiZulu
Personal Information
- ID Number: 8508155993086
- Gender: Male
- Driving License: Driving license code 10/C1
Language
English, IsiXhosa, IsiZulu
References
- Inxuba Yethemba Local Municipality, Landela Mpotulo, Corporate Services, Corporate Services Director, 048-801-5014 / 079-516-6440, sjdayi@iym.gov.za
- Izingcweti ICT Solutions, Khanyisile Masondo, Business Analyst, 031-035-0053 / 071-130-7029, khanyisile@izingcweti.co.za
- EThekwini Municipality (IS Networks), Sbonelo Mathebula, Network Analyst, 031-232-9518 / 074-482-7320, sbonelo.mathebula@durban.gov.za
Timeline
ICT Manager (Acting)
Inxuba Yethemba Local Municipality
09.2023
ICT Systems Administrator
Inxuba Yethemba Local Municipality
07.2023 - 08.2023
ICT Contract
Inxuba Yethemba Local Municipality
07.2019
Learnership
Masithuthuke Holdings
01.2019 - 07.2019
Internship
Izingcweti ICT Solutions
02.2018 - 05.2018
Work-Integrated Learning (WIL)
eThekwini Municipality (IS Networks)
07.2017 - 12.2017
National Diploma - Information Technology (IT), Computer Networks
Mangosuthu University of Technology
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