SENANYE MARTHA MOKOA
SELOSESHA
Summary
Receptionist coordinating patient flow, telephone support, and front-desk administration in a busy medical practice. Manages appointments, medical aid authorizations, billing, and referral letters while keeping records, filing, and data capture accurate. Supports daily operations by helping with medication dispensing, emergency handling, and patient communication.
Overview
4
4
Languages
24
24
years of professional experience
Work History
RECEPTIONIST
DR SLV GEZENGANA
11.2018 - Current
- Answering the phone
- Obtaining Authorizations from medical aid
- Making appointments for patients
- Typing of referral letters and reports
- Capturing of data,scanning of medical records
- Daily filling
RECEPTIONIST
DR T MASIA INC.
07.2018 - 07.2018
- Answering the phone
- Billing of patients
- Obtaining Authorizations from medical aid
- Making appointments for patients
- Typing of referral letters and reports
- Capturing of data
- Daily filling
RECEPTIONIST/ADMIN CLERK
DR N MOKWENA INC
12.2009 - 04.2017
- Facilitate day to day running of the surgery(receiving patients,opening files and capturing data)
- Billing of patients (both medical aid and cash )
- Obtaining authorizations from the medical aid
- Send invoices to medical aid and follow up on payments
- Make appointments for patients (when referred to specialists)
- Attend to emergencies
- Making sure the pharmacy is stocked and ordering stock to keep balance
- Registering of patients into chronic program
- Help in dispensing medication
- Daily filling
- Answering the phone
BAKERY ASSISTANT
CHECKERS (LANGENHOVENPARK
04.2008 - 11.2008
- Day to day customer engagement (attending to queries and complaints )
- Baking
- Pricing of stock
- Damage stock rescanning and returns
- CASUAL
- REASON FOR LEAVING : TEMPORARY EMPLOYMENT
RECEPTIONIST
DR HERBST AND MOSTERT SURGERY
11.2002 - 06.2006
- Operating the office telephone exchange
- Complete daily filing
- Completing day sheets
- Booking patients appointments
- Dispensing medication
- REASON FOR LEAVING : CONTRACT EXPIRED
Education
Grade 12 (Matric) - Tswana, English, Afrikaans, Business Economics, Economics
ALBERT MOROKA HIGH SCHOOL
THABA NCHU01-1997
Financial Management (N6) -
MOTHEO FET COLLEGE (BLOEMFONTEIN)
BLOEMFONTEIN01-2002
Financial Management (N5) - undefined
MOTHEO FET COLLEGE (BLOEMFONTEIN)
BLOEMFONTEIN01-1999
Financial Management (N4) - undefined
MOTHEO FET COLLEGE (BLOEMFONTEIN)
BLOEMFONTEIN01-1998
Skills
Patient appointment scheduling
Medical aid authorization
Medical billing
Patient registration
Referral correspondence
Excel
Word
Document drafting
Leave tracking
Mail handling
Interests
COOKING, READING, LISTENING TO MUSIC
Timeline
RECEPTIONIST
DR SLV GEZENGANA
11.2018 - Current
RECEPTIONIST
DR T MASIA INC.
07.2018 - 07.2018
RECEPTIONIST/ADMIN CLERK
DR N MOKWENA INC
12.2009 - 04.2017
BAKERY ASSISTANT
CHECKERS (LANGENHOVENPARK
04.2008 - 11.2008
RECEPTIONIST
DR HERBST AND MOSTERT SURGERY
11.2002 - 06.2006
Financial Management (N4) - undefined
MOTHEO FET COLLEGE (BLOEMFONTEIN)
Financial Management (N5) - undefined
MOTHEO FET COLLEGE (BLOEMFONTEIN)
Grade 12 (Matric) - Tswana, English, Afrikaans, Business Economics, Economics
ALBERT MOROKA HIGH SCHOOL
Financial Management (N6) -
MOTHEO FET COLLEGE (BLOEMFONTEIN)