Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Affiliations
References
Timeline
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Senani Surprise  Mabuza

Senani Surprise Mabuza

Nelspruit

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am open to new opportunities to help me develop professionally.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Social Auxiliary Worker First Responder to GBV

childline
Nelspruit
05.2023 - 07.2024

●Client Support and Assistance:
●Assist in the assessment of clients’ needs and the development of care plans.
●Provide emotional and practical support to clients, including individuals, families, and groups.
●Conduct home visits and follow-ups to monitor clients’ progress and well-being.
●Support the execution of social work programs and community initiatives.
●Prepare reports on client progress and program outcomes.
●Work collaboratively with social workers.
●Advocate for clients’ rights and needs within the community and service.
●Participate in team meetings.

Social Auxiliary Worker

Grace Victim support centre
Nelspruit
05.2019 - 01.2022

● Assist in the assessment of clients’ needs and the development of care plans.
●Provide emotional and practical support to clients, including individuals, families, and groups.
●Conduct home visits and follow-ups to monitor clients’ progress and well-being.
●Support the execution of social work programs and community initiatives.
●Administrative Duties
●Collaboration and Advocacy
●Advocate for clients’ rights and needs within the community and service organizations.

Customer Attendant

The Magic Company
Nelspruit
06.2012 - 12.2014

Welcoming customers upon arrival.
• Addressing customer questions about products.
• Effectively listening to customer issues, addressing concerns, and finding solutions.
• Provide exceptional service to customers.
• Handling cash transactions
• Contributing to a clean and organized retail environment by stocking shelves and tidying displays.

Education

Certificate - English Assessment

British Council
IELTS Exam
11-2024

Some College (No Degree) - Social Services

Zigna Training
Nelspruit
03-2016

BA Diploma in Human Resource Management - Business Administration

Pc Training And Business College
Pretoria
12-2010

High School Diploma -

Mc Zitha Combined School
Nkomazi

Skills

  • Dependable and responsible
  • Decision-making
  • Organization
  • PPE compliance
  • Collaboration
  • Multitasking
  • Customer relations
  • Communication
  • Critical thinking
  • Teamwork and collaboration
  • Good Telephone Etiquette
  • Self-Directed
  • Microsoft Word

Languages

swati
Proficient (C2)
C2
English
Proficient (C2)
C2

Certification

IELTS certificate
Social Auxiliary worker certificate
Care health certification

Affiliations


  • Reading
  • Community Engagement
  • Awareness campaigns in Gender-Based Violence
  • Facilitator

References

References available upon request.

Timeline

Social Auxiliary Worker First Responder to GBV

childline
05.2023 - 07.2024

Social Auxiliary Worker

Grace Victim support centre
05.2019 - 01.2022

Customer Attendant

The Magic Company
06.2012 - 12.2014

Certificate - English Assessment

British Council

Some College (No Degree) - Social Services

Zigna Training

BA Diploma in Human Resource Management - Business Administration

Pc Training And Business College

High School Diploma -

Mc Zitha Combined School
Senani Surprise Mabuza