Selvarani Judy Venketiah
Overview
32
32
years of professional experience
Work History
Financial Administrator
Emeris
10.2025 - Current
- Financial Assistance and Bursary Management
- Review, process and conclude bursary/ financial assistance applications against list of supporting documentation required
- Engagement with external funding suppliers as and when required for approved applicants who require funding.
- Tracking of status of applications
- Management of bursaries with automatic rollover
- Enrolment of Students who are approved for financial assistance
- Communication and reporting to campuses on applications, approvals, tracking and status of applications weekly/ monthly/ as required
- Cashbook and Debit Orders
- Accurately processing of daily bank statements and escalation of all unknown payments to the bank for resolution. Accurately processing of unallocated payments to student accounts
- Accurately processing of weekly banking from the cash office (Credit/Debit card payments)
- Identifying payments for other campuses, processing of required journal and escalating to Line Manager approval and posting (NSCC and HF where required)
- Preparation of payment batches in D365 for Line Manager approval and posting (NSCC and HF where required)
- Managing and maintaining ABSA Template Distributions to ABSA and to the campus's - twice weekly
- Ad Hoc administration as and when required
- Registration
- Timely receipting of daily cashbooks and unallocated payments
- Preparation of pro-forma invoices and receipting of app and pre-regs fees in SIMS where due to EFT payments/ payments made outside of the application portal
- Processing of pre-reg fees to student accounts once enrolled
- Processing of accepted and approved bursaries and concessions
- Ensure that all trackers related to department administration is maintained and updated
- Maintain effective communication with both internal and external stakeholders regarding payment allocations and bursaries/concessions statuses
- Assistance with projects and other requirements related to the role and for the benefit of business
- Assistance with training and upskilling business and peers
Creditors Controller
Varsity College
12.2021 - 09.2025
- Collections on outstanding accounts as per assigned aging.
- Following protocol in line with Standard Operating Procedures when dealing with different aging buckets.
- Meeting monthly collection targets and reducing portfolio risk.
- Receiving calls inbound/outbound quality quota is reached daily/weekly/monthly
- Ensure that all payment plans are adhered to.
- Ensure debit order return process is followed
- Follow up on broken PTP's and outstanding queries in order to recover payment
- Escalation and assistance of account related queries (Billing/statements/Payments).
- Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates.
- Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate/rejected debit order.
- Manage holds on all accounts (current to be removed/arrears to be added).
- Drafting AOD’s and ensuring clients adhere to it.
- Revenue adjustments on D365/payment allocations
- Ensure confirmation is received from campus when suspension and handover is incomplete.
- E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket.
- Detailed notes to be inserted for each account as per assigned Age on Excalibur
- Relevant contact information and debit order details if applicable must be confirmed.
- Students must be suspended for non-payment after 90 days. List to be prepared and actioned.
- Accounts must be handed over to pre-legal after 120 days
- Registration new and returning students in the new academic year
- Key performance areas:
- Streamlined budgeting procedures to enhance resource allocation efficiency across departments.
- Developed and implemented internal controls to mitigate financial risk and improve accuracy.
Account Receivables
ADvTech Pty Ltd
04.2021 - 11.2021
- Collections on all overdue accounts.
- Daily collections based on assigned age analysis (Inbound/OutboundCalls/Emails/Jira).
- Meeting monthly collection targets and reduce portfolio risk.Ensuring that all payment options selected are adhered to.
- Escalation and assistance of account related queries. (Billings/Payments/ Statements).
- Ensure follow-ups on promise to pays are made on specified dates. Ensure that correct Master Data in Sage is updated and maintained.
- Ensure all debit orders returned unpaid from the bank are dealt with immediately, account payers must be contacted and payment arrangements must be made.
- Assist with ad hoc administration when required.
- Ensure monthly updated Debtors Trackers are sent to allocated schools. Ensure that recommended Suspension/Termination Lists are sent to allocated schools. Preparation of requested refunds
- Recommendation of Bad Debts Approval of handover files through SharePoint.
- Build sustainable relationships and trust with all divisions including but not limited to Brand Finance/Principals/account payers through open and interactive communication. Handle account payers complaints, provide appropriate solutions and alternatives. Communicate with internal departments as required to maintain an accurate position on student accounts.
- Ensure monthly meetings are held with assigned Schools/Principals Ensure all queries are resolved in line with the collections process Ensure all potential bad debt accounts are sent to pre-legal for hand over in line with pre-legal requirements.
- Ensure all potential bad debt accounts are sent to pre-legal for hand over in line with pre-legal requirements.
- Key Performance Areas:
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Creditors Controller
Centurus Colleges
09.2018 - 03.2021
- Monitor and follow up on unpaid debtors
- Check bank statements and update financial systems Formalise and track payment arrangements with debtors
- Liaise and email account statements to debtors using the Sage evolution softwareResponsible for three schools including Tygervalley College
- Pecanwood College and Southdowns College
- Key Performance Areas:
- Played key role in strategic planning sessions, offering insights based on financial analysis and projections.
Network Surveillance-Technical Officer
Telkom SA (Pty) Ltd
10.2001 - 10.2005
- Monitoring of the 2Meg network on WebforceFollow up and resolve system faults
- Network surveillance
- Liaise with Technicians and Customers Respond to Customer queries and requestsCustomer Billing
- Client liaison – queries, problem resolutionProcess Service Provider requests
- Connect and Disconnect customers Maintain the Customer account records
- Process credit requests from Service Provider's
- Key Performance Areas:
- Reason for Leaving: Family responsibilities.
- Streamlined operational workflows, enhancing efficiency and productivity across multiple teams.
- Led training initiatives for new officers, fostering skill development and team cohesion.
- Implemented process improvements, reducing response times in critical operations by optimizing resource allocation.
- Developed strategic plans to enhance communication protocols among departments, ensuring alignment on objectives and goals.
Receptionist (1997)
Q-Trunk
04.1997 - 10.2001
- Capex Report-Microsoft Excel
- Customer Statements & Invoicing (Pastel Acc)Procurement (Office equipment, etc)
- Manage courier services
- Client liaison – queries, problem resolution
- Preparation of reports (Billing)
- Establish and process Customer accounts for billing
- Prepare and process schedules (Excel/ Paste) Billing and invoice delivery
- Process Service Provider requests.
- Maintain the SP/customer filing system
- Process all billing information on Pastel
- Position 2: Promoted to Billing/Accounts Administrator (1998)
- Reason for Leaving: Company acquired by Telkom SA.
- Greeted and assisted visitors, ensuring a welcoming environment.
Office Administrator
Persetel Systems Integration
12.1996 - 04.1997
- Customer Support
- General Enquiries
- Client Advisor and Liaison
- Reason for Leaving: Temporary position.
- Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
Accounting Administrator
Commercial Auto Parts
09.1996 - 11.1996
- Debtors and Creditors
- Cash flow
- Account Balancing and reporting
- Reason for Leaving: Better remuneration.
Office Administrator
Premier Windows & Conservatories
02.1996 - 07.1996
- Switchboard
- Operator Faxing and Filing
- Typing of general correspondence
- Reason for Leaving: Career development.
Office Administrator
E T Security
12.1995 - 02.1996
- Typing of general correspondence
- Switchboard operator
- Faxing and Filing
- Reason for Leaving: Better job opportunities.
- Managed daily office operations to ensure a smooth workflow and efficient communication.
Restaurant Assistant
Uhmali Country Club
01.1995 - 12.1995
- Communication with guests
- Handling of cash float
- Assisting guest with requests, drinks & meals
- Reason for Leaving: Part-time employment.
- Assisted in daily restaurant operations, ensuring seamless service and customer satisfaction.
- Supported team members by training new staff on standard operating procedures.
- Coordinated inventory management, maintaining stock levels for efficient service delivery.
Education
Matriculation Exemption -
Shakaskraal Secondary School
01-1994
Bachelor of Commerce - undefined
Unisa
Diploma - Advanced Private Secretarial/Executive Assistance Programme
PC Training & Business College
Skills
Software Knowledge:
Excalibur
Microsoft D365
Academia (Sims schools and tertiary)
Debtors Manager
Interests
Hobbies: Reading, Cooking, Music, Movies, Gym, Sport: Step Aerobics, Netball, Volleyball, Athletics, Kick, Zumba, Bollywood dancing
Personal Information
- Date of Birth: 1976-08-28
- Gender: Female
- Nationality: South African
- Driving License: Yes (Code 08)
- Marital Status: Married
- ID Type: ID number
- ID Number: 7608280128086
Timeline
Financial Administrator
Emeris
10.2025 - Current
Creditors Controller
Varsity College
12.2021 - 09.2025
Account Receivables
ADvTech Pty Ltd
04.2021 - 11.2021
Creditors Controller
Centurus Colleges
09.2018 - 03.2021
Network Surveillance-Technical Officer
Telkom SA (Pty) Ltd
10.2001 - 10.2005
Receptionist (1997)
Q-Trunk
04.1997 - 10.2001
Office Administrator
Persetel Systems Integration
12.1996 - 04.1997
Accounting Administrator
Commercial Auto Parts
09.1996 - 11.1996
Office Administrator
Premier Windows & Conservatories
02.1996 - 07.1996
Office Administrator
E T Security
12.1995 - 02.1996
Restaurant Assistant
Uhmali Country Club
01.1995 - 12.1995
Diploma - Advanced Private Secretarial/Executive Assistance Programme
PC Training & Business College
Bachelor of Commerce - undefined
Unisa
Matriculation Exemption -
Shakaskraal Secondary School