SELOANE MATHODI MAREIKA

• Managed cash register operations, ensuring balanced drawers and minimizing discrepancies.
• Processed customer transactions accurately and efficiently using POS systems.
• Assisted customers with product inquiries, enhancing overall shopping experience.
• Trained new cashiers on register procedures and customer service best practices.
• Implemented time-saving techniques to streamline checkout processes during peak hours.
• Resolved customer complaints promptly, improving satisfaction and loyalty rates.

• Demonstrate customer service, Applying selling skills, Processing till transactions effectively either cash or credit, processing Cash on Delivery payments, Product knowledge, Using safeguard machine effectively, Perform daily cash up.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Organized office files using both manual and automated systems. Monitored attendance and tracked employee leave availability. Answered phone inquiries and managed email communications. Evaluated general worker performance through appraisals. Captured client data in the database system. Edited leave applications for accuracy and compliance. Recorded stock reservation details and prepared monthly timesheets for contractors.

• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with inquiries, enhancing overall shopping experience.
• Resolved customer complaints promptly, fostering loyalty and satisfaction.
• Trained new staff on checkout procedures and customer service standards.
• Maintained accurate cash drawer balances through diligent tracking.
• Monitored inventory levels, notifying management of low stock items.

Academic concentration in: Management Communication N4, Entrepreneurship and Business Management N4, Computerized Financial System N4, N5, N6, Financial Accounting N4, N5, N6, Merchantile Law N5, N6, Cost and Management Accounting N5, N6

Academic concentration in: Sepedi, English, Mathematics, Life Orientation, Economics, Business Economics, Accounting