Sello Paulos Moropa
Operations
Gauteng
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking (Dispatch Clerk) position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Acting Dispatch clerk PicknPay
DPD Express Logistics Pty Ltd
Gauteng
10.2019 - Current
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.(Combining of bins and loading strategies).
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Prepared variety of different written communications, reports and documents.
- Resolved problems, improved operations and provided exceptional service.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Attended Leadership Exploration and Development Program(2021-2022) to become qualified Junior manager.(GENERIC MANAGEMENT NQF4).
Inhouse General Worker PicknPay
DPD LASER EXPRESS LOGISTICS PTY LTD
Gauteng
10.2019 - Current
- Successfully maintained clean, valid driver's license and access to reliable transportation at 98%.
- Brought down over capacity of parcels from 600 daily to maximum of 300 per day.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Drove operational improvements which resulted in savings and improved profit margins.
- Identified issues, analyzed information and provided solutions to problems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
High School Diploma -
Alto Training Academy
Gauteng 07.2021 - 06.2022
Skills
Fast and efficient service worker
Strong Algebra and general math skills
General housekeeping abilities
Remote worker setup
Worker safety procedures
General housekeeping
Dispatching workers
Accomplishments
- Documented and resolved over capacity of parcels which led to the cutting of fuel costs and the hiring of extra vehicles.
- Achieved recommendation through effectively helping with daily supervision and dispatch.
- Resolved product issue through consumer testing.
- Achieved the knowledge and experience in quality checking by completing routing with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
High School Diploma -
Alto Training Academy
07.2021 - 06.2022
Acting Dispatch clerk PicknPay
DPD Express Logistics Pty Ltd
10.2019 - Current
Inhouse General Worker PicknPay
DPD LASER EXPRESS LOGISTICS PTY LTD
10.2019 - Current