Sello Sithole
Johannesburg,GP
Summary
DevOps support engineer with over 9 years experience supporting large-scale software systems. Strong technical background in application support, system administration and QA testing with excellent project management skills.
Overview
10
10
years of professional experience
Work History
IBM Datacap - Kofax Support
Highbury Solutions
07.2015 - Current
- Providing IBM Datacap Support. Performing QA testing on new patches, update fixes and new product releases. Setting up virtual environments for rapid development and testing. Writing knowledge base articles.
- Defined strategic objectives to identify requirements and outcomes.
- Collaborated with IT department to develop infrastructure build-out strategy and outline project scope.
- Analyzed and maintained system and application performance.
- Restructured old application processes to improve performance and integrity.
- Supported IT operations for corporate headquarters and nationwide locations.
- Oversaw network performance, making changes to boost overall efficiency and power.
Application Support Engineer
EOH Mthombo
10.2013 - 06.2015
- Managing multiple projects concurrently. Providing analysis for planned projects and initiatives. Installing and configuring various monitoring software agents. Managing servers on multiple platforms: Performing day-to-day operational support for enterprise systems.
- Worked with customers for needs analysis and to determine vendor costs.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Communicated technical development stages and provided design support to stakeholders.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
Education
National Diploma - Information Technology
Vaal University Of Technology
Vanderbijlpark, South Africa09.2015
Online Course Certificate - Certificate
University Of Cape Town - Get Smarter
Cape Town2016
Certificate - IBM Datacap Essentials
IBM
Skills
- Windows OS, UNIX and Linux
- IBM DB2, Microsoft SQL and ORACLE
- JIRA
- CI/CD
- Agile Methodologies
- SSH, VMWare, VirtualBox
- Wireshark, Microsoft Visual Studio, Eclipse
- Git/GitHub
- IBM DataCap v8x and v9x
- IBM Data Studio and SDK
- Problem-Solving
Timeline
IBM Datacap - Kofax Support
Highbury Solutions
07.2015 - Current
Application Support Engineer
EOH Mthombo
10.2013 - 06.2015
National Diploma - Information Technology
Vaal University Of Technology
Online Course Certificate - Certificate
University Of Cape Town - Get Smarter
Certificate - IBM Datacap Essentials
IBM
Similar Profiles
JENNIFER MCVEAJENNIFER MCVEA
Payroll Administrator at Highbury Asset ManagementPayroll Administrator at Highbury Asset Management
Simran KambojSimran Kamboj
Warehouse Associate at Highbury CancoWarehouse Associate at Highbury Canco
Melissa CamaraMelissa Camara
Production Lead at Highbury CancoProduction Lead at Highbury Canco
ANELISA NOTSHAYAANELISA NOTSHAYA
ASSISTANT MANAGER at Spot LoungeASSISTANT MANAGER at Spot Lounge
Rodreck MutsvairoRodreck Mutsvairo
Delivery Driver at Checkers60 South AfricaDelivery Driver at Checkers60 South Africa