Selina Sekgokong
Electronics Technician
Johannesburg
Work Preference
Summary
Technical professional with a proven track record amongst industry colleagues, enhancing project delivery timelines and optimizing processes. Skilled in performance analysis and effective communication, I foster innovation and mentor teams, driving significant improvements in operational efficiency and customer satisfaction. Committed to delivering technical solutions that align with business goals.
Overview
8
8
Languages
4
4
Certificates
Work History
Technical Manager
Techbreed
2021 - 2026
- Led cross-functional teams to enhance product development processes and improve project delivery timelines.
- Implemented quality assurance protocols to ensure compliance with industry standards and customer specifications.
- Developed technical documentation and training materials for team members, enhancing knowledge transfer and operational efficiency.
- Analyzed system performance metrics, identifying areas for improvement and driving optimization initiatives across multiple projects.
- Collaborated with stakeholders to define project requirements, ensuring alignment with business goals and technical feasibility.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Mentored junior staff members, fostering a supportive environment and promoting professional development.
- Fostered a culture of innovation by encouraging creative thinking and supporting new ideas from all team members.
- Created, managed and integrated application interoperability while coordinating updates and developing test cases.
- Communicated project status, delivering audience messages, and change management with clients.
- Managed budgets and resources effectively, optimizing resource allocation to maximize project outcomes.
GSM Specialist
Android Central
2017 - 2021
- Analyzed user feedback to enhance product features and improve customer satisfaction.
- Collaborated with cross-functional teams to streamline content creation processes and increase efficiency.
- Conducted market research to identify trends and inform content strategy for targeted audience engagement.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Quality Assurance Specialist
AG Cellular
2012 - 2012
- Conducted thorough testing of software applications to identify defects and ensure functionality.
- Collaborated with development teams to understand requirements and provide feedback on product quality.
- Developed and maintained detailed documentation for testing procedures and results.
- Executed test cases and reported issues using bug tracking tools to facilitate resolution.
- Trained junior staff on quality assurance processes and best practices for achieving high standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
Cellphone Technician
Regenersis
2011 - 2012
- Diagnosed and repaired various cell phone models, ensuring optimal functionality.
- Conducted thorough inspections to identify hardware and software issues effectively.
- Utilized diagnostic tools and equipment for accurate troubleshooting processes.
- Collaborated with team members to streamline repair workflows and enhance efficiency.
- Streamlined repair processes for improved service turnaround times, utilizing advanced diagnostic tools.
- Trained new employees on repair techniques and best practices, fostering a knowledgeable work environment.
Education
Cellphone Repair Techniques - Electrical, Electronics And Communications Engineering
Omnitec Institute
Gauteng Electrical Engineering -
SWGC
Roodepoort, Gauteng 05-2026
Project Management - Business Administration
Nemisa
Online 2026
Skills
Training and mentoring
User training
Mobile application development
Problem-solving abilities
Effective communication
Time management
Technical solutions
Adaptability and flexibility
Attention to detail
Performance analysis
Affiliations
Certified IPC specialist affiliated with the association connecting electronics industries. IPC-711/IPC-7721 rework and repair of electronic assemblies.
Certification
Cellphone repair techniques
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Xhosa
Upper intermediate (B2)
Afrikaans
Upper intermediate (B2)
Tswana
Advanced (C1)
Sotho
Advanced (C1)
Zulu
Advanced (C1)
Vhenda
Intermediate (B1)
SePedi
Upper intermediate (B2)
Software
Microsoft power BI
Microsoft Office suite
Zoho
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Travel, learning new things,
Timeline
Technical Manager
Techbreed
2021 - 2026
GSM Specialist
Android Central
2017 - 2021
Quality Assurance Specialist
AG Cellular
2012 - 2012
Cellphone Technician
Regenersis
2011 - 2012
Cellphone Repair Techniques - Electrical, Electronics And Communications Engineering
Omnitec Institute
Electrical Engineering -
SWGC
Project Management - Business Administration
Nemisa