Selby Phalane
Building Manager
Highlands North
Summary
Diligent building management professional with extensive expertise in maintenance and repair, dedicated to ensuring optimal facility functionality. Proven track record of managing routine tasks and executing special projects while upholding stringent safety standards. Proficient in maintaining organized documentation and consistent scheduling to effectively address diverse building needs. Committed to enhancing operational efficiency and fostering a safe, welcoming environment for all occupants.
Overview
10
10
years of professional experience
Work History
Building Manager
Indluplace Properties/ AFHCO Property Management
05.2022 - Current
- Control safety hazards with regular attention to exhaust vents and grease traps.
- Oversee janitorial staff, keeping building interior and grounds up to strict standards.
- Satisfy tenants with regular, high-quality maintenance for routine needs.
- Keep executive team on-track with skilled leadership for planning and daily operations.
- Record all repairs, payments and tenant incidents for permanent owner records.
- Monitor compliance of contractors with building work rules, keeping noise levels within acceptable levels.
- Investigate complaints, disturbances and violations on behalf of building ownership.
- Managed and oversee operations, maintenance and improvement of 3 properties, which make up a total of 334 units
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
Contracted Building Manager
Indluplace Properties
11.2021 - 03.2022
- Reporting tenants’ maintenance issue to building contractors and following up to make sure they are fixed
- Checking and signing off on maintenance jobs that have been completed
- Dealing with tenants’ complaints
- Ensuring the gardeners keep the garden neat and tidy, and the overall complex clean
- Ensuring the overall building is functioning smoothly (No water leaks, theft, noise complaints etc...)
- Conducting Incoming and Outgoing Inspections (using Property Inspect)
Car Wash Manager
Carwashworx Randpark Ridge
01.2019 - 03.2020
- Marketing of the Carwash, which included creating flyers and online marketing (Facebook)
- Supervising the cleaners and ensuring they arrive to work on time
- Driving the cars from the wash-bays to the drying area safely
- Rotating Cleaners schedules
- Handling day to day cash transactions
- Making sure the cash wash is well equipped with inventory (soap, polish, sponges, cloths etc...)
Assistant Portfolio Manager
Prime Letting Residential
04.2016 - 02.2018
- Calling warm leads, to book appointments for viewing
- Hosting show-days weekly to fill up vacant properties
- Processing applications, which included TPN credit checks, confirming consistent income and employment
- Drawing up leases and ensuring they're signed by successful applicants before they move in
- Conducting hand-overs with successful applicants
- Conducting unit's incoming and exit inspections
- Processing and sending through maintenance job-cards to my manager
Administrative Assistant
Prime Letting Residential
01.2016 - 03.2016
- Task and Responsibilities
- Physical filing of tenant information (applications, leases and TPN credit checks)
- Digital filing using Salesforce
- Assisting Portfolio Managers and Assistant Portfolio Managers with paperwork
Education
NQF Level 4 - Grade 12
Maryvale College
No Degree - UCT Property Management: Marketing, Contracts And
University of Cape Town
Online Course 04.2001 -
Skills
- Tenant relations
- Maintenance management
- Leadership
- Attention to detail
- Work planning
- Self-motivation
- Building repairs
- Customer service and support
- Project management
- Maintenance scheduling
- Property management
References
- Bronwyn, Ingram, Portfolio Manager, 078 475 6264
- Preshanthan, Naidoo, Property manager, 081 038 0991
Interests
Sports, Hiking, Events planning, Camping
Timeline
Building Manager
Indluplace Properties/ AFHCO Property Management
05.2022 - Current
Contracted Building Manager
Indluplace Properties
11.2021 - 03.2022
Car Wash Manager
Carwashworx Randpark Ridge
01.2019 - 03.2020
Assistant Portfolio Manager
Prime Letting Residential
04.2016 - 02.2018
Administrative Assistant
Prime Letting Residential
01.2016 - 03.2016
No Degree - UCT Property Management: Marketing, Contracts And
University of Cape Town
04.2001 -
NQF Level 4 - Grade 12
Maryvale College