SEIPATI MARTHA MOGOMOTSI
Property Sales And Marketing Coordinator
Johannesburg,GP
Summary
Dynamic and enthusiastic Sales Consultant with a proven track record of providing outstanding customer service to clients. Extremely knowledgeable about contract management, client services, property development procedures, property law, property markets property-client relationship management. Committed to remaining up to date about the latest listings and trends. Bringing forth an energetic attitude and a mindset dedicated to providing excellent client service.
Overview
16
16
years of professional experience
2035
2035
years of post-secondary education
4
4
Languages
Work History
Property Sales and Marketing Coordinator
Domito Developments
05.2024 - Current
- Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Implemented a CRM system that streamlined the tracking of leads, deals, and customer interactions for the entire sales team.
- Increased lead generation by executing innovative outbound strategies, such as cold calling and email campaigns.
- Conducted market research to identify trends and competitor strategies, informing adjustments to company offerings accordingly.
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities.
- Developed comprehensive sales training materials that improved new hire ramp-up time and overall team performance.
- Aligned sales goals with overarching business objectives by collaborating closely with senior leadership on strategy development.
- Streamlined internal communication for increased efficiency between the sales and marketing teams.
- Enhanced brand visibility by managing online presence, including company website and social media accounts.
- Established long-term partnerships with key industry influencers that further strengthened the company''s position within the market.
- Managed advertising budgets effectively while negotiating favorable rates for media placements across various channels.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Communicated relevant information to internal and external stakeholders.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Real Estate Intern
The Properteam Property Group
12.2022 - 04.2024
- Generating leads and turning them into opportunities for sales
- Continuous engagements with potential clients
- Continuous engagements with potential suppliers
- Ensuring that targets are met by continually seeking to improve on service delivery and client satisfaction
- Prepare reports for Market analysis for trends within the market i.e
- Pricing, CPI movements and new markets Conclude contract- clients, suppliers, legal entities
- Administration, monitoring and management of payments between all stakeholders
- Planning and conducting business process and making provision for unforeseen or foreseen constraints in order to maintain the reputation of the business by rendering quality service to customers
- Financial reconciliations report against profits and expenditure Annual reporting of sales targets
Sales Executive
Hyder Properties
05.2018 - 11.2022
- Generating leads and turning them into opportunities for sales Contacting potential customers via telephone, email and face-to-face
- Working towards achieving KPIs and revenue targets as set by the sales director Arranging meetings with prospects in order to demonstrate product/show units Negotiating prices with potential customers and closing sales
- Identifying opportunities for new business within the market
- Paying attention to competitors and their activities within the industry Building long-term relationships with new and existing customers Ensuring all administration relating to sales is completed effectively Data capture on CRM system
- Contract management (ensure the offer to purchase we signed by all parties) Working closely with other departments
- Working closely with bond specialists from all banks
- Working closely with conveyancing attorneys regarding property transfers and registrations
- Involved in project management for the planning and implementing of a new development, I.e
- Planning and designing of floor plans, selecting quality finishes and working on the overall costing and profit forecast of the complete product
- Assist in organizing launch events
- Assist in after-sales procedures and key handover Identified and maximized sales opportunities Prepare monthly reports against annual targets
- Quality assures contracts prior to sending to clients to ensure no grammatical errors and witness signature portions are included for offer to purchase
- Contract management and ensure legal approval prior to sending to the client Provide biweekly reports to monitor and track the offer to purchases
Sales Executive
Galencia Properties
02.2016 - 05.2018
- Generating leads and turning them into opportunities for sales
- Contacting potential customers via telephone, email and face-to-face
- Working towards achieving KPIs and revenue targets as set by the sales director Arranging meetings with prospects in order to demonstrate products
- Negotiating prices with potential customers and closing sales
- Identifying opportunities for new business within the market
- Paying attention to competitors and their activities within the industry
- Building long-term relationships with new and existing customers
- Ensuring all administration relating to sales is completed effectively
Sales Representative
Imperial Truck Rental
02.2015 - 12.2015
- Generating new leads
- Maintaining documentation of sales, invoices and client contracts Negotiate prices and terms and prepare sales agreements
- Collaborate with colleagues within the sector
- Main focus on new business development and Cold calling
- Retain and grow new and existing customer bases in assigned markets
- Research and pursue new business opportunities
- Conducting market research and formulating plans to expedite sales
- Prepare and present proposals
- Assist in resolving day-to-day customer queries
- Contributed to customer administration systems updates
- Adhere to all Company policies, procedures and business ethics codes
- Contract management for existing and new businesses
- Monthly Customer Visits to improve customer experience
- Submitting weekly and monthly Sales Reports
- Attend weekly and monthly Sales meetings
- Maintain a good working relationship with customers and staff
- Monitor competitor activity
- Educated customers on company products and offerings
Customer Care Consultant
BIDVEST Pureau Fresh Water Co
11.2013 - 01.2015
- Oversee contract creation until fulfilment and ensured the client receives their invoices on time Processed the client Invoices and ensured correct billing
- Uploaded customer contract on the IT system
- Verified and updated customer information databases where necessary
- Ensured customer management system is updated accordingly to align with customer information and needs Discussed promotions, and products with relevant teams to offer better service for the customer
- Addressed any client issues or concerns as and when they were raised
- Communicated product changes to clients to ensure all clients were kept up to date with the product offerings
- Contributed towards business process improvements through stakeholder engagement
- Continuously work with business analysts to ensure business processes mapping Developed a strong working knowledge of products and offerings
- Provided monthly and annual reports to monitor and track the client's contracts (expired; about to expire and new contracts) Managed engagements between SLA owners and service providers by continuously scheduling and scribing in the biweekly SLA meetings
Personal Financial Advisor
Old Mutual
04.2012 - 11.2013
- Identify viable client opportunities
- Intermediary between IT and business to ensure business requirements are documented correctly
- Ensured business processes are mapped in alignment with business requirements
- Ensured customer management system was updated accordingly to align with customer information and needs updated contracts database
- Uploaded customer contract on the IT system
- Quality assured contracts prior to sending to clients to ensure no grammatical errors and witness signature portion is included
- Provided monthly and annual reports to monitor and track the client's contracts (expired; about to expire and new contracts) Maintained contract's lifespan in terms of active, ended, near ending and contracts in disputes
- Prepared monthly contract health reports for attention to management Consulted with clients on wealth management strategies based on their goals
- Effectively managed client services by continuously engaging with clients
Market Surveyor / Sales Rep
TVG/Peermont Coronet Club
09.2011 - 12.2011
- 45 min
- Podium presentation
- Market and Sell Peermont Coronet memberships / Holiday Package to clients
Monitoring Officer / Consumer Affairs Department
ICASA
01.2011 - 03.2011
- Observational Field Research (Travel to assigned Provinces)
- Brought forth a strong understanding of research methods and data analysis
- Managed and coordinated regulatory affairs and asset management
- Prepared accurate reports for filing
- Researched, interpreted, and advised companies regarding compliance with laws and regulations
- Escalated issues to Management as required
- Updated the business unit management with regulatory requirements or regulatory environment changes
Bank Teller
Nedbank
06.2010 - 12.2010
- Process all the cash and cheque transactions on a daily basis, Maintain accurate details of each transaction
- Make entries into the banking system as and when they happen, Tally the full cash amount at the end of each day
- Prepare an audit roll report and submit it to the team leader, Help the customer get through tedious banking processes
- Help the customer in whichever banking process they need help with, Have good relations with the regular customer
- Coordinate with the other bank employees
- Adhered to bank policies and facilitated safe and protected transactions
- Handled all monthly bank reconciliations and monthly reporting
Monitoring Officer / Consumer Affairs Department
ICASA
02.2009 - 10.2010
- Observational Field Research (Travel to assigned Provinces)
- Brought forth a strong understanding of research methods and data analysis
- Managed and coordinated regulatory affairs and asset management
- Prepared accurate reports for filing
- Researched, interpreted, and advised the companies regarding compliance with laws and regulations
- Escalated issues as Managers as needed
- Updated the business unit management with regulatory requirements or regulatory environment changes
Education
Certificate - First Responder Training
Lebone College of Emergency Care
ITIL 4 Fundamentals - Essentials of IT Service Management
Alison Empower Yourself
08.2023 - 09.2023
National Diploma - Credit Management
University of Johannesburg
02.2005 - 12.2010
Matric - English (First Language) HG, Afrikaans (Second Language) HG, Biology, History, Accounting, Business Economics
Trinity Secondary School
01.2000 - 11.2004
Skills
Contract Management
Personal Information
- Date of Birth: 04/05/86
- Gender: Male
- Nationality: South African
- Driving License: Code 08
Attributes
- Contract Management
- Finance and bookkeeping
- Stakeholder Management
- Report writing
- People skills
- Teamwork
- General office routine
- Skills and experience
- Diligent
- Meticulous
- Analytic thinker
Timeline
Property Sales and Marketing Coordinator
Domito Developments
05.2024 - Current
ITIL 4 Fundamentals - Essentials of IT Service Management
Alison Empower Yourself
08.2023 - 09.2023
Real Estate Intern
The Properteam Property Group
12.2022 - 04.2024
Sales Executive
Hyder Properties
05.2018 - 11.2022
Sales Executive
Galencia Properties
02.2016 - 05.2018
Sales Representative
Imperial Truck Rental
02.2015 - 12.2015
Customer Care Consultant
BIDVEST Pureau Fresh Water Co
11.2013 - 01.2015
Personal Financial Advisor
Old Mutual
04.2012 - 11.2013
Market Surveyor / Sales Rep
TVG/Peermont Coronet Club
09.2011 - 12.2011
Monitoring Officer / Consumer Affairs Department
ICASA
01.2011 - 03.2011
Bank Teller
Nedbank
06.2010 - 12.2010
Monitoring Officer / Consumer Affairs Department
ICASA
02.2009 - 10.2010
National Diploma - Credit Management
University of Johannesburg
02.2005 - 12.2010
Matric - English (First Language) HG, Afrikaans (Second Language) HG, Biology, History, Accounting, Business Economics
Trinity Secondary School
01.2000 - 11.2004
Certificate - First Responder Training
Lebone College of Emergency Care
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