Segope Zechias Mphulo
Therapist
Summary
Professional and knowledgeable social worker with solid background in medical, mental health, substance use disorder and employee assistance practices. With a notable achievement in patient advocacy and care coordination through assessment, treatment plan and assistance therapeutic programs. Proven ability to work collaboratively with diverse stakeholders and independently, and understanding of organizational culture and interpersonal communication skills.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
6
6
Languages
Work History
Senior Social Worker
Life Health Care (Nkanyisa Recovery)
11.2019 - 10.2024
- Monitor and ensure quality patient care and standards are maintained throughout the rehabilitation program.
- Provide and ensure adequate supervision to the therapy team and report canalization.
- Monitoring employees' performance through the implementation of joint performance management.
- Motivate and build positive working behavior for all employees.
- Implementation of the EAP support programs.
- Build a good reputation for the company by demonstrating optimal management and governance to achieve positive business ethics through transparency and visible leadership in line with organizational values and operational policies.
- Monitor and ensure that the program procedures are followed on patient referrals, assessments, individual sessions, and discharge plans.
- Coordinate multi-disciplinary team (MDT) meetings.
- Monitor and implement a comprehensive, multi-disciplinary rehabilitation process from admissions, medical detoxification, and therapeutic counseling programs.
- Develop and provide accurate reports to the Life Nkanyisa Management and the Department of Social Development (census report).
- Build and maintain good relations with stakeholders to provide intensive, comprehensive services.
- Coordinate stakeholder meetings in strengthening the working relationship with referring organizations (NPOs).
- Understanding of KRONOS and AI
- Encourage self-management through organization's policies.
Social Worker
Kensani Corrections Management
07.2017 - 10.2019
- Case Management / Counseling
- Facilitate therapeutic group sessions.
- Progress and Discharge Report Writing.
- Compile monthly reports.
- Coordinate community outreach programs.
- Participate in case management review sessions.
Social Auxiliary Worker
Kensani Corrections Management
11.2010 - 06.2017
- Facilitate educational programs
- Screening Report Assist in compiling monthly reports
- Facilitates community outreach activities
Education
BA - Social Work, Psychology
University of South Africa
05.2011 - 06.2017
NQF 05 Certificate - Public Health Awareness and dreads diseases
HW SETA
02.2014 - 11.2014
NQF 05 Certificate - Facilitation
Corporate Skills Development
01.2011 - 06.2011
FET Certificate - Social Auxiliary Work
HW SETA
02.2008 - 11.2009
Senior Certificate/ Grade 12 - undefined
North Crest Academy
01.2007 - 11.2007
Skills
- Client representation
- Conflict resolution strategies
- Client-focused counseling expertise
- Case process management
- Public outreach initiatives
- HIV prevention education
- Effective communication
- Collaborative teamwork
- Effective conflict resolution
- Strategic issue analysis
- Diversity awareness
- Behavioral analysis
- Resource optimization
- Compassionate communication
- Strategic advocacy planning
- Wellness education proficiency
Therapeutic mental health guidance
Clinical evaluation
Assessment of suicide risk factors
Behavioral health assessments
Team leadership skills
Behavioral intervention techniques
Substance use intervention
Client-focused counseling
Maintaining client confidentiality
Cognitive behavioral interventions
Crisis management assessment
Clinical oversight
Behavioral management
Psychosocial assessment
Accurate case record-keeping
Effective intervention techniques
Data-driven decision making
Substance use intervention
Community development training
Patient-centered therapeutic services
Mental health awareness training
Data retention management
Reference
Mr Tshepo Makamu- Business Manager Life Health Solution: 0825189199
Mr Gerrie Van Gass - Hospital Manager Life Nkanyisa Baneng Care Centre: 0824521962
Mr Takalani Tsepo Kau - Chief Executive Officer George Regional Hospital Western Cape: 0795903729
Timeline
Senior Social Worker
Life Health Care (Nkanyisa Recovery)
11.2019 - 10.2024
Social Worker
Kensani Corrections Management
07.2017 - 10.2019
NQF 05 Certificate - Public Health Awareness and dreads diseases
HW SETA
02.2014 - 11.2014
BA - Social Work, Psychology
University of South Africa
05.2011 - 06.2017
NQF 05 Certificate - Facilitation
Corporate Skills Development
01.2011 - 06.2011
Social Auxiliary Worker
Kensani Corrections Management
11.2010 - 06.2017
FET Certificate - Social Auxiliary Work
HW SETA
02.2008 - 11.2009
Senior Certificate/ Grade 12 - undefined
North Crest Academy
01.2007 - 11.2007
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