Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SEGA PHOSHOKO

Test Manager/QA Lead/ Senior Test Analyst
Johannesburg

Summary

I am a seasoned software testing professional, with over 15 years of experience primarily within banking and financial services. With a robust track record across four big banks in South Africa.

I led teams across multiple regions in Africa and India, defined and implemented test governance frameworks and managed the full QA lifecycle. Experience includes oversight of automated testing, user acceptance testing and cross-functional stakeholder collaboration. Recently, managed Microsoft D365 platform upgrade for Coca-Cola Beverage Africa and Chat Banking for ABSA Africa Regional Operations.I aspire to diversify skills by venturing into project and product management roles.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
1
1
Language

Work History

Test Manager

NTT DATA - Coca Cola
05.2023 - 10.2024
  • Develop and implement test governance framework. Define and implement Test Strategy.
  • Testing process improvement Manage Microsoft D365 Platform Upgrade regression. Managed Microsoft D365 FNO and CE platform upgrade testing.
  • Developed test plans, test cases, and test scripts for manual and automated testing

Senior Test Manager

Absa Group
02.2020 - 04.2023

Develop and implement test governance framework.

  • Test resources recruitment and portfolio capacity planning.
  • Test Portfolio reporting Testing process improvement.
  • Oversight of user acceptance testing across ABSA Africa markets (Kenya, Botswana, Uganda, Mauritius, Zambia, Tanzania, Seychelles and Mozambique.
  • Oversight of automated testing in the digital portfolio

Test Lead

African Bank
09.2018 - 02.2020
  • Oversight on Payment regression testing.
  • Implementation of test automation
  • Reporting to senior management.
  • Defects management
  • Implementation of automated regression testing
  • Test capacity planning

Production Support Specialist

FNB Wealth
12.2017 - 09.2018
  • Define and implement incident management process.
  • Manage resolution of production incidents.
  • Reporting for FNB Wealth stakeholders.

Test Lead

Nedbank
11.2015 - 11.2017
  • Test capacity planning.
  • Test execution oversight.
  • Participate in test process improvement activities.
  • Dedicated test lead, coordinating testing efforts for Visa, MasterCard and AMEX compliance testing.
  • Test reporting.

Test Manager

FNB, Credit Card
06.2013 - 11.2014
  • Define test strategy
  • Project implementation/ testing oversight
  • Reporting to project stakeholders
  • Capacity planning

Senior Test Analyst

FNB, Credit Card
11.2012 - 06.2013
  • Define/extract test requirements.
  • Test cases design and execution
  • Test reporting.
  • Creating test data.
  • Defect management and tracking until resolution.

Business Analyst

Adapt IT
01.2012 - 10.2012
  • Elicitation and analysis of business requirements
  • Documenting Requirements specification
  • JAD session facilitation
  • Interface between business and technology team

Test Analyst

First National Bank
01.2010 - 12.2011
  • Define/extract test requirements
  • Test cases design and execution
  • Test reporting
  • Test data preparation
  • Defect management and tracking until resolution.

Education

Post Graduate Diploma - Project Management

Unisa Business School
Pretoria
02.2024 - 12.2024

Post Graduate Diploma - Management

Henley Business School
Johannesburg
01.2019 - 01.2020

BSc - Applied Mathematics

Northwest University
Mafikeng
01.2004 - 12.2008

Skills

Test Strategy

Test Automation

SQL

DevOps (CI/CD)

Git proficiency

Agile delivery

Test script creation

Cucumber

TestNG

Selenium

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Certification

ISTQB Foundation Tester

Timeline

ISTQB Foundation Tester

11-2025

Scaled Agile Product Manager

06-2025

Post Graduate Diploma - Project Management

Unisa Business School
02.2024 - 12.2024

Test Manager

NTT DATA - Coca Cola
05.2023 - 10.2024

Senior Test Manager

Absa Group
02.2020 - 04.2023

Post Graduate Diploma - Management

Henley Business School
01.2019 - 01.2020

Test Lead

African Bank
09.2018 - 02.2020

Production Support Specialist

FNB Wealth
12.2017 - 09.2018

Test Lead

Nedbank
11.2015 - 11.2017

ISTQB Advanced Test Analyst

11-2014

Test Manager

FNB, Credit Card
06.2013 - 11.2014

PMI Certified Associate Project Manager

06-2013

Senior Test Analyst

FNB, Credit Card
11.2012 - 06.2013

ISTQB Advanced Test Analyst

06-2012

Business Analyst

Adapt IT
01.2012 - 10.2012

Test Analyst

First National Bank
01.2010 - 12.2011

BSc - Applied Mathematics

Northwest University
01.2004 - 12.2008
SEGA PHOSHOKOTest Manager/QA Lead/ Senior Test Analyst