Sechaba Monkwe
Pretoria
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Marketing and Project Coordinator
Linganani Projects and Logistics Management
07.2024 - Current
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
Relationship Executive: Commercial Banking (Growth)
ABSA
01.2023 - 07.2024
- Optimize the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing on: a) origination efforts to acquire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Developed and executed targeted relationship and account development strategy.
- Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
- Investigated and resolved customer complaints to foster satisfaction.
Relationship Manager: Small Business Services
Nedbank Ltd
01.2022 - 01.2023
- To acquire and deliver banking solutions to the high value client segment (i.e., SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs
- Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement
- Improve client service through delivering relevant products and services according to client needs
- Maintain and build a portfolio of high value, and complex clients
- Unearth client sales / solution opportunities and execute on these opportunities
- Undertake thorough needs analysis across all client's spheres of financial influence and ensure clients are entrenched into Nedbank
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems
- Build and maintain effective professional relationships with high value profile clients through contact management
- Deliver banking solutions that meet client needs
- Portfolio threshold of R10m- R50m turnover
Manager: Small Business Services
Nedbank Ltd
01.2019 - 01.2021
- To deliver banking solutions to clients by understanding their business and needs through relationship management, demonstrate an understanding of risk parameters by managing client relationships according to credit principles Improve results by tracking and analysing financial reports against agreed measures
- Understand clients' business and needs through proactive client relationship management according to portfolio mandate
- Build relationships with internal stakeholders through communication and networking as determined by client needs
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients
- Complete tasks through planning and reviewing against set targets
- Manage resources (time, processes and support teams) to optimize value against client expectations
- Comply with risk standards, policies and procedures through training and development as required by group compliance framework Research and analyse information by using problem solving techniques to propose solutions for work challenges
- Portfolio threshold of R0 -R10m turnover
Mobile Sales Banker
Nedbank Ltd
01.2018 - 01.2019
- Sales of Both Products and services, Cross selling, Relationship Management, follow up on Business Banking leads, Achieve targets as set by management, Portfolio management.
Sales Consultant
Nedbank Ltd
01.2013 - 01.2017
- Sales of Both Products and services, Cross selling, Relationship Management, generating and follow up of leads, achieve targets as set by management, Branch daily reports and setting out action plans
Sales Consultant
Nedbank Ltd
01.2013
- Sales consultant (strategic sales and alliances) Sales of Both Products and services, Cross selling, Relationship Management, generating and follow up of leads, Achieve targets as set by management
Collections Agent
Vertex Solutions
01.2013
- Debt collections, processing debit orders, cash payments and settlements, negotiating with creditors and debtors
Sales Assistant
Poetry (Cape Union Mart Group)
01.2012
- Stock receiving, till operation, banking, merchandising, Store replenishing, sales balancing, stock taking, and sales
Secretary
Tsebo Laboratory
01.2010
- Answering calls, taking messages and handling correspondence, maintaining diaries and arranging appointments, typing, preparing and collating reports, filing, organising and servicing meetings (producing agendas and taking minutes), managing databases, prioritising workloads, implementing new procedures and administrative systems, liaising with relevant organisations and clients, coordinating mail-shots and similar publicity tasks, logging or processing bills or expenses, acting as receptionist and/or meeting and greeting clients.
Education
B.Com Hons. Business Management (1 module remaining) -
UNISA
Pretoria01.2025
Commercial & Premium Banking (NQF6) -
NoiviaOne Business School
Pretoria01.2023
Accounting fundamentals -
Moodys Analytics
Pretoria01.2020
Small Business Lending & Delivering Small Business solutions -
Moodys Analytics
Pretoria01.2019
RE5 Financial advisory and intermediary services regulatory exam certificate -
Moonstone
Pretoria01.2014
N. Dip Marketing Management -
Vaal University of Technology
Vereenaging03.2013
CERT. Strategic Management -
UNISA
Pretoria01.2013
CERT. Project Management -
UNISA
Pretoria01.2012
High School Diploma -
Clapham High School
Pretoria01.2008
Skills
- Communication
- Territory expansion
- Industry Trends
- Product and service knowledge
- Sales funnel management
- Customer liaison
- Contract negotiation and closing tactics
- Lead Generation
- Strategic Planning
- Referral Generation
- Prospecting skills
- Persuasive Communication
- Time Management
- Leadership
- Adaptability
- Decision making
- Ability to work under pressure
- Conflict Management
- Data Analysis
- Marketing
- Consultative Sales
- Project Management
- Customer Relationship Management
- Sales Strategies
- CRM proficiency
Personal Information
- Date of Birth: 09/21/90
- Gender: Female
References
- Mr T Tshotsho, 0829746175, Manager Nedbank
- Ms Lerato Seboko, 0720361054, Team Leader at Nedbank
- Mr Kissinger Mphahlele, 0725570425, Team Manager
- Sindi Zuma, 0102373333, Campaigns Specialist
Hobbies and Interests
- Public Speaking
- Music
- Charity work
- Reading
Drivinglicense
code 8
Languages
English
Bilingual or Proficient (C2)
zulu
Elementary (A2)
Afrikaans
Elementary (A2)
Sepedi
Bilingual or Proficient (C2)
Timeline
Marketing and Project Coordinator
Linganani Projects and Logistics Management
07.2024 - Current
Relationship Executive: Commercial Banking (Growth)
ABSA
01.2023 - 07.2024
Relationship Manager: Small Business Services
Nedbank Ltd
01.2022 - 01.2023
Manager: Small Business Services
Nedbank Ltd
01.2019 - 01.2021
Mobile Sales Banker
Nedbank Ltd
01.2018 - 01.2019
Sales Consultant
Nedbank Ltd
01.2013 - 01.2017
Sales Consultant
Nedbank Ltd
01.2013
Collections Agent
Vertex Solutions
01.2013
Sales Assistant
Poetry (Cape Union Mart Group)
01.2012
Secretary
Tsebo Laboratory
01.2010
B.Com Hons. Business Management (1 module remaining) -
UNISA
Commercial & Premium Banking (NQF6) -
NoiviaOne Business School
Accounting fundamentals -
Moodys Analytics
Small Business Lending & Delivering Small Business solutions -
Moodys Analytics
RE5 Financial advisory and intermediary services regulatory exam certificate -
Moonstone
N. Dip Marketing Management -
Vaal University of Technology
CERT. Strategic Management -
UNISA
CERT. Project Management -
UNISA
High School Diploma -
Clapham High School
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