Hi, I’m
Sebenele Belinda Mathenjwa
Nelspruit
Summary
I am a conscientious results-oriented professional who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I am keen to work for a company with a great reputation and high profile. I would like to believe that I am fast and accurate, with a keen eye for detail. Known for my strategic mindset, innovative problem-solving, and dedication to achieving measurable outcomes. Adept at managing complex projects, I thrive in dynamic environments and have a passion for technology. I am eager to contribute my expertise to drive success for my future employer.
Overview
6
years of professional experience
Work History
Black Premuim Creative Agencies
Sales Liaison and Digital Administrator
01.2024 - Current
Job overview
- Develop and deliver engaging sales presentations to convey product benefits.
- Aim to retain excellent client satisfaction ratings through outstanding service delivery.
- Create professional sales presentations to effectively demonstrate product features and competitive advantages.
- Meet with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiate contracts with clients and developed relationships with key personnel.
- Generate new leads through networking and attending industry events.
- Use customer insights to develop innovative sales strategies to increase sales.
- Set and achieved company defined sales goals.
NathiB Group
Director
10.2022 - Current
Job overview
- Delegate production tasks to appropriate operator and assembly teams
- Analyze performance reports to improve manufacturing department strategy
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Track supplies to proactively identify and resolve shortages impacting manufacturing plans
- Estimate production costs in alignment with manufacturing budgets
- Implement operational standards for high-quality manufacturing output
- Manage client relationships to boost retention and maximise revenue
- Determine performance goals, providing crucial feedback on methods to reach milestones
- Design marketing strategy to effectively identify and convert leads
- Manage daily operations by overseeing financials, Key Performance Indicators (KPIs) and employee performance
- Negotiate with suppliers to reduce costs and secure stable stock levels
- Leverage network to secure new clients and partnership opportunities
- Transform business growth by offering innovative commercial business models and culture.
Dr Kenny's Surgery
Practice Manager
04.2021 - 08.2023
Job overview
- Adhered to agreed protocols and guidelines in support of healthcare practice
- Logged employee expenses, cross-checking expense claims comply with expense policy
- Closely analyzed and checked documents including records, accounts, claims and returns for approval, results, statistics and plans against regulations or procedures
- Represented the practice in local meetings and reported any relevant new developments
- Created long and short-range plans and approved marketing and advertising materials used for publicity
- Supervised and delegated tasks to employees to meet key productivity targets
- Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success
- Maintained positive, professional working environment to optimize staff and customer satisfaction
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action
- Taught employees how to best serve customers and enforced standards to build brand loyalty
- Encouraged staff to learn and develop new skills to meet individual and team goals
- Managed calendar to schedule employee shifts, maintaining organized operations and complete staff
- Proofread documents to check for correct grammar and typing errors and deliver efficient transcription services
- Submitted and processed medical claims daily using the relevant tariff codes
- Reconciled remittances and processed outstanding accounts
- Balanced books by keeping records of all claims and followed up claim sequence
- Managed, sorted and re-scheduled chronic patient and applications
- Was held responsible for PR.
Creamy Canvas
Director And Operations Manager
03.2020 - 10.2022
Job overview
- Invoiced customers in timely and accurate manner
- Completed all bakery preparations in timely and professional manner to keep business running smoothly
- Baked and decorated baked goods to design specifications
- Carried out all baking duties with care and attention to detail to guarantee production of high-quality products and minimize waste
- Negotiated with suppliers to reduce costs and secure stable stock levels
- Determined performance goals, providing crucial feedback on methods to reach milestones
- Designed marketing strategy to effectively identify and convert leads.
Setleng Mining
IT Support Assistant
05.2021 - 11.2021
Job overview
- Performed set-up and maintenance of user systems with correct permissions to enable them to complete job role and relevant tasks
- Confirmed all system software was correctly licensed and being used accordingly
- Monitored and maintained performance of company computers and systems and addressed issues
- Troubleshot system and network problems, diagnosing and resolving hardware and software faults.
The Coca-Cola Company
Brand Ambassador
12.2017 - 12.2019
Job overview
- Used social media platforms to increase brand awareness
- Assisted in the organization of marketing and promotional events such as networking events and shows
- Educated customers about company products through product demonstrations
- Interacted face-to-face with customers to promote products and services and increase sales.
The Gallery
Executive Assistant
10.2017 - 05.2018
Job overview
- Coordinated company events and key client meetings
- Organized and stored hardcopy files
- Planned office events by reserving venues, communicating schedules and coordinating setup
- Received, sorted and directed incoming mail to maintain good communication channels
- Managed daily calendar and juggled meetings for supervisor
- Booked and coordinated equipment maintenance to meet operational needs
- Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management
- Streamlined operations to consistently deliver on targets
- Elevated customer satisfaction ratings by providing speedy resolutions
- Developed and shared best practices across company to align with objectives and quality standards
- Trained employees on optimal processes and use of equipment to boosting department productivity
- Maximized customer engagement and satisfaction by delivering excellent customer service
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
UnigradNelspruit, MP
Certificate of Higher Education from Cyber Security
ICDL
ICDL Certificate from Computer Skills
UnigradNelspruit, MP
Certificate of Higher Education from Network Support
UnigradNelspruit, MP
Certificate of Higher Education from PC Technologies
Tshwane University of TechnologyNelspruit, MP
Diploma from Marketing
Hoërskool BarbertonBarberton, MP
Matric
University Overview
Subjects: English Home Language, Afrikaans First Additional Language, Mathematical Literacy, Life Orientation, Business Studies, Computer Applications Technology, Design
EduvosNelspruit, MP
Higher Certificate from Information Systems (Open Source)
Skills
Proven ability to achieve set sales targetsundefined
References
- Mr Justice Thovoghi, Eduvos, (084) 238 4872
- Mr Bonginkosi Motau, NathiB, (079) 449 6604
- Mr Blessing Kagurabadza, Unigrad, (074) 585 5872
- Mrs Ferreira, Hoerskool Barberton, (082) 826 0641
- Fortune Dlamini, The Gallery, (063) 068 3979
- Mrs Van Zyl, Tshwane University of Technology, (013) 745 3521
Hobbies
- Baking
- Walking
- Reading
Timeline
Sales Liaison and Digital Administrator
Black Premuim Creative Agencies
01.2024 - Current
Director
NathiB Group
10.2022 - Current
IT Support Assistant
Setleng Mining
05.2021 - 11.2021
Practice Manager
Dr Kenny's Surgery
04.2021 - 08.2023
Director And Operations Manager
Creamy Canvas
03.2020 - 10.2022
Brand Ambassador
The Coca-Cola Company
12.2017 - 12.2019
Executive Assistant
The Gallery
10.2017 - 05.2018
Unigrad
Certificate of Higher Education from Cyber Security
01/2023
ICDL
ICDL Certificate from Computer Skills
01/2023
Unigrad
Certificate of Higher Education from Network Support
01/2022
Unigrad
Certificate of Higher Education from PC Technologies
01/2022
Tshwane University of Technology
Diploma from Marketing
01/2016
Hoërskool Barberton
Matric
01/2015
Eduvos
Higher Certificate from Information Systems (Open Source)
01/2023
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