Sebastian Jonas
Pharmacist Assistant QPB
Johannesburg
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervision position. Ready to help team achieve company goals. Detail-oriented team player with good organizational skills. Ability to handle multiple projects simultaneously with highest regards for accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
Work History
Repairman /Utility Operator
General Motors South Africa
Port Elizabeth
03.1994 - 06.1996
- Implemented preventive maintenance measures to decrease emergent issues.
- Documented system performance details, parts orders and service logs thoroughly and filed with appropriate record retention protocol.
- Recommended adjustments to production processes to optimize product quality.
- Calibrated and aligned machine components for proper functioning.
- Collaborated with engineers and other machinists to develop optimal machining processes.
- Adapted quickly to new and changing technologies in machining field.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Adjusted machines to increase productivity for runs.
- Trained and mentored new and existing machinists on proper machining techniques.
- Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Quality Inspector
General Motors South Africa
Port Elizabeth
08.2004 - 08.2008
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected outbound shipments and conducted random sampling of product quality.
- Collaborated with production teams to increase productivity of production teams performance%.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Determined adjustment and certification methods, formulas and measuring instruments required based on blueprints.
- Inspected vehicles with accuracy, reporting problems or defects quickly.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
- Identified and helped resolve non-conforming product issues.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Supervised production workers to identify areas in need of improvement for high-quality production.
- Collected samples during production and tested randomly to determine in-process product quality.
- Performed preliminary, in progress, hidden damage and final product inspections.
- Routinely checked measuring equipment to resolve testing problems.
- Presented clear, organized data in graphs, charts, tables and written reports.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Developed checklists to coordinate inspections with departmental managers.
- Stayed up-to-date on changing product trends by studying local markets, blueprints, product designs and specifications.
Manager Trainee
Clicks Holdings SA
Port Elizabeth
06.2003 - 05.2004
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed and mentored team of +-80 employees.
- Evaluated suppliers to maintain cost controls and improve operations.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Pursued every opportunity to learn about the business at all levels and improve team member support.
- Explained services and products to customers in friendly and engaging way.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maximized resource utilization during various projects to uphold strict budget targets.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Used company reports to analyze sales, gross profit and inventory activities.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Gained knowledge of company policies, protocols and processes.
- Described product to customers and accurately explained details and care of merchandise.
- Analyzed customer feedback to identify areas for improvement.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Assisted with onboarding of new employees by providing training and development resources.
Swing Manager
McDonalds SA
Port Elizabeth
06.1996 - 05.2003
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set schedules for +-75 staff by planning and designating shifts and hours.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Orchestrated positive customer experiences by overseeing every area of the business operations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Developed unique events and special promotions to drive sales.
- Motivated staff to perform at peak efficiency and quality.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maximized quality assurance by completing frequent line checks.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Limited portion sizes and used garnishes to control food costs.
- Integrated service and team management strategies to boost business profits.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Warehouse Assistant
Aspen Global
Port Elizabeth
09.2009 - 09.2011
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Partnered with representatives from different carriers to arrange materials shipments.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Process Control Operator
Aspen Global
Port Elizabeth
10.2011 - 05.2016
- Adhered to security measures and procedures to promote health and safety of all employees.
- Trained and mentored newly hired employees, offering assistance and insight to equip each for job roles.
- Complied all documentation in regards to process procedures and made updates whenever changes were implemented for overall improvement.
- Adjusted machines to increase productivity for runs.
- Assembled products according to changing daily work orders and specific customer needs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Performed general equipment maintenance and repair to minimize downtime.
- Reviewed production schedules and streamlined processes.
- Oversaw logistics and inventory management for storeroom.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected finished products for quality and adherence to customer specifications.
- Prepared reports and technical documentation of day-to-day production processes.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
- Handled troubleshooting of operational issues, ceasing operations whenever conditions were hazardous.
Compliance Officer
Aspen Global
Port Elizabeth
05.2016 - 11.2020
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Oversaw and monitored violation tracking system for accuracy, reducing quality issues.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Prepared and submitted regulatory filings in timely manner.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Investigated and documented all violations of compliance regulations to determine necessary improvements.
- Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
- Developed and maintained system for tracking and reporting compliance violations.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Developed and implemented corrective action plans for non-compliance issues.
- Created and maintained compliant work environment.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Kept informed regarding pending industry changes, trends or best practices.
- Directed activities of workers searching records and provided technical guidance as necessary.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Assisted with development of compliance objectives and strategies.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Identified gaps in existing compliance processes and recommended updates.
- Warned violators of infractions or penalties.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Pharmacy Assistant
Royal Pharmacy
Port Elizabeth
11.2021 - 01.2022
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Merchandised over-the-counter goods and rotated stock.
- Verified order information against computer database.
- Supported operations with filing, copying and faxing.
- Completed and filed documentation for insurance, store and liability purposes.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Updated computer system with current customer, payment and inventory information.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Trained new pharmacy staff on computer system and drug management protocols.
- Received, processed and entered prescription orders into pharmacy databases.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Performed safety checks when dispensing medications to optimize patient safety.
- Distributed medicine and supplements from stock containers to correct packages.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Typed and printed out prescription and medication labels.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Requested updated prescriptions and medical information from physicians.
- Organized client information into correct profiles while maintaining confidentiality.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
Production Pharmacist Assistant
Adcock Ingram Healthcare Pty (Ltd)
Johannesburg
02.2022 - Current
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
Education
High School Diploma -
Arcadia Senior Secondary School
Port Elizabeth, South Africa 01.1990 - 11.1993
Certificate - Introduction To Computers
Port Elizabeth College
Port Elizabeth, South Africa 04.2001 -
Certificate - Good Manufacturing Practices (GMP)
Aspen Training Centre
Port Elizabeth, South Africa 04.2001 -
Certificate - Current Good Manufacturing Practices (cGMP)
Aspen Training Centre
Port Elizabeth, South Africa 04.2001 -
Certificate - Capacity Building in Labour Law
Global Business Solutions
Port Elizabeth, South Africa 04.2001 -
Certificate - Auditing To GMP Standards
Alec Cameron & Associates Training Consultants
Port Elizabeth, South Africa 04.2001 -
Certificate - Practical Tools For Employment Equity Committees
Copperline Training & Support Services
Port Elizabeth, South Africa 04.2001 -
Certificate - Pharmacist Assistant (Basic)
S.Buys
Port Elizabeth, South Africa 04.2001 -
Certificate - Pharmacist Assistant (Post-Basic)
S.Buys
Port Elizabeth, South Africa 04.2001 -
Certificate - Skills Development Facilitator (SDF)
Vutivi Cc
East London, South Africa 04.2001 -
Skills
Technical assistant
Assisting pharmacists
Production company collaboration
Production optimization
Production Oversight
Production output documentation
Food production
Office production evaluation
Production-driven
Optimizing production
Production enhancement
Accomplishments
- Documented and resolved the training demands and needs of the old general facility packaging department at Aspen Global into the new and upgraded GMP Compliant facility in conjunction with the Engineering Validation departments, which led to all staff and procedures being compliant and fully trained according to GMP standards and procedures.
- Supervised a team of staff members and training them fully in all aspects of the company and as such landed me the manager of the year accolade two years in a row at McDonald's SA.
- Achieved huge recovery totals and targets through effectively helping the packaging and QA department with deviations and reprocessing of all batches of finished goods so it can be released to the markets.
Timeline
Production Pharmacist Assistant
Adcock Ingram Healthcare Pty (Ltd)
02.2022 - Current
Pharmacy Assistant
Royal Pharmacy
11.2021 - 01.2022
Compliance Officer
Aspen Global
05.2016 - 11.2020
Process Control Operator
Aspen Global
10.2011 - 05.2016
Warehouse Assistant
Aspen Global
09.2009 - 09.2011
Quality Inspector
General Motors South Africa
08.2004 - 08.2008
Manager Trainee
Clicks Holdings SA
06.2003 - 05.2004
Certificate - Introduction To Computers
Port Elizabeth College
04.2001 -
Certificate - Good Manufacturing Practices (GMP)
Aspen Training Centre
04.2001 -
Certificate - Current Good Manufacturing Practices (cGMP)
Aspen Training Centre
04.2001 -
Certificate - Capacity Building in Labour Law
Global Business Solutions
04.2001 -
Certificate - Auditing To GMP Standards
Alec Cameron & Associates Training Consultants
04.2001 -
Certificate - Practical Tools For Employment Equity Committees
Copperline Training & Support Services
04.2001 -
Certificate - Pharmacist Assistant (Basic)
S.Buys
04.2001 -
Certificate - Pharmacist Assistant (Post-Basic)
S.Buys
04.2001 -
Certificate - Skills Development Facilitator (SDF)
Vutivi Cc
04.2001 -
Swing Manager
McDonalds SA
06.1996 - 05.2003
Repairman /Utility Operator
General Motors South Africa
03.1994 - 06.1996
High School Diploma -
Arcadia Senior Secondary School
01.1990 - 11.1993