Sean Stewart
Business Development Representative
Cape Town,Western Cape
Summary
Dynamic Business Development Representative with 10 years at KWV, excelling in client relationship management and market trend analysis. Proven track record of enhancing client engagement and driving sales strategy development, resulting in significant market share growth. Adept at mentoring teams and leveraging CRM systems to optimize sales processes and customer satisfaction.
Overview
26
26
years of professional experience
2
2
Languages
Work History
Business Development Representative
KWV
06.2016 - Current
- Here are the experience statements based on the provided details for the Business Development Representative role with 10 years of experience:
- Cultivated relationships with key clients, enhancing engagement and retention through tailored solutions and effective communication.
- Identified market trends and customer needs, driving strategic initiatives that improved product offerings and sales performance.
- Collaborated with cross-functional teams to develop and implement sales strategies, resulting in increased market share and profitability.
- Leveraged CRM software to track and manage customer interactions, streamlining processes and improving the efficiency of sales operations.
- Mentored junior team members, fostering a collaborative environment that enhanced team performance and knowledge sharing.
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Coordinated with internal teams such as finance, legal, and operations to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.
- Managed a diverse portfolio of clients across multiple industries, ensuring a deep understanding of each sector''s unique challenges and opportunities.
- Formulated detailed account plans outlining objectives, timelines, and KPIs for successful client management.
- Utilized social media platforms as an additional channel for networking and prospecting purposes, expanding the company''s reach within target markets.
- Collaborated closely with marketing teams to develop targeted campaigns for lead generation.
- Boosted brand awareness by representing the company at industry events and conferences.
- Networked among local business and community organizations to develop leads and generate business.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Negotiated contracts and closed sales with new and existing clients.
- Verified work aligned with service levels agreed and client requirements.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
Sales Associate
JTI
03.2000 - 07.2013
- Provided exceptional customer service by actively engaging with customers, enhancing their shopping experience and loyalty.
- Assisted in inventory management by organizing stock and conducting regular audits to ensure product availability.
- Collaborated with team members to optimize store layout, resulting in improved product visibility and accessibility for customers.
- Utilized point-of-sale systems to process transactions efficiently, maintaining accuracy and reducing customer wait times.
Education
High School Diploma -
Groenvlei HS
Cape Town, WC12.1989
Skills
Client relationship management
Timeline
Business Development Representative
KWV
06.2016 - Current
Sales Associate
JTI
03.2000 - 07.2013
High School Diploma -
Groenvlei HS