Sean Coetzee
Edenvale
Summary
With over 20 years of experience in training, staff development, management, and human resources, my expertise lies in communication, analysis, and organization. As an accomplished Training Manager, I possess a deep understanding of selecting trainers, curriculum, and course plans to meet demanding training objectives. Leading courses on diverse topics has been highly effective for me, and I am now prepared to bring my progressive training experience to a challenging new role. Throughout my career, I have successfully developed and improved training programs for employees at all levels, showcasing my skills in communication, planning, and conflict management. With advanced expertise in course design and a keen understanding of the unique training needs of each department, I am confident in my ability to make a significant impact. Team-oriented self-starter bringing 20 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Training Manager
Freedom Won
05.2023 - 02.2024
- Identify and assess the training needs of the organization through job analysis, career paths, and consultation with managers
- Develop individualized and group training programs that address specific business needs
- Develop training manuals that target tangible results
- Implement effective and purposeful training methods
- Effectively manage the training budget
- Evaluate organizational performance to ensure that training is meeting business needs and improving performance
- Assess employees’ skills, performance, and productivity to identify areas of improvement
- Drive brand values and philosophy through all training and development activities
- Effectively communicate with team members, trainers, and management
- Create a curriculum to facilitate strategic training based on the organization's goals
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
- Manage the technologies and technical personnel required to develop, manage, and deliver training
- Keep abreast of training trends, developments, and best practices.
Technical Training Consultant
CZ Electronics
08.2022 - 10.2022
- Setting up training processes, reporting, and training frameworks within the CZ organization and facilitating Train-the-Trainer sessions
- Partner with business unit HR and Quality managers to facilitate learning needs analyses processes and results, relative to strategic and performance objectives
- Conduct a performance consulting methodology to investigate issues being experienced in the operations, diagnose and identify the root cause of the issue, and identify training, system, and/or process needs
- Troubleshoot escalated queries and manage challenges being experienced, around development needs learning interventions, and learning programs within the operations
- Manage/identify the training objectives, outcomes, and processes as a result of the identified training needs and subsequently ensure that suitable training material is developed.
Head of Operations
Ph7 Manufacturing
01.2020 - 04.2021
- Development and Implementation of operational policies and procedures, design of policy planning, and strategy decisions
- Assist with HR recruiting
- Training and development of staff
- Help promote company culture and maintain high morale
- Oversee budgeting, reporting, planning, and monitoring compliance
- Identify and address problems and opportunities for the company
- Logistical Management of courier services
- Assist and support marketing functions
- Operations Management, oversight, and design of new office systems, training of all role players, and quality measuring of new systems, (Invoicing, logistics, delivery of products, and technical support.) Risk Management compliances from SHEQ to Legal compliances enforced as legal requirements
- Measuring stock systems and delivery of stock systems as needed
- Business Strategy, working with the CEO to drive and measure all business strategies in marketing, finance, and operations
- Team Management, Training, and coaching of internal direct staff, and training of external agents and distributors
- Coordinating all outsourced functions: Labour Relations, Office Suppliers, IT and ISP, Office Maintenance Teams, and Manufacturing Roles.
Technical Support and Training Team Leader
Vertiv (Emerson)
06.2009 - 12.2019
- Identify and assess the training needs and requirements of the company
- Develop and design training material that targets tangible results
- Implement effective and purposeful training methods
- Evaluate company training results to ensure business needs
- Assess employees’ skills and performance
- Management of the technologies and systems used to deliver training
- Management and Operations: Customer Experience Centre (Sub Sahara Africa)
- Support and software management for Distributors
- Technical Training Functions, design, and development of training manuals as requested by distributors and internal technical teams
- Measuring of quality of training material on targets
- Training of the Trainers, Instructor-led training to upskill and maintain the quality of the training teams
- Sales Training Functions, Ensure all sales role players have direct and instant access to all information and data required and demanded
- Bid Management and Pricing of Training courses, updating of training quotes
- Management of training budgets in the Customer Experience Centre and the Training Centres.
Technical Officer
Telkom SA
01.1990 - 06.2009
- Electromechanical Operations and Maintenance Siemens EMD and EWSD
- Installation and Project Management of Transmission Equipment Systems
- Optical Fibre 2MB Termination Systems (Alcatel)
- Microwave Links for Cell Network Providers (Ericsson)
- Trainer Transmission (Telkom Centre for Learning Johannesburg).
Education
GED -
Technikon SA (UNISA)
Johannesburg 12.2001
High School Diploma -
Pretoria West Technical College
Pretoria 10.1995
GED -
Telkom SA
Johannesburg 12.1992
Skills
- Technical Training
- Learning
- Development Specialist
- Implementation of L&D policies, processes, and SOP practices
- Building and Designing of Content
- Learning Management System Framework Design
- Delivery and Facilitation of Training Programs
- Training Needs Analysis (WSP – ATR) and Training Plans
- Technical Support and CRM
- Development of Trainers (TTT) and Coaching
- Systems Training
- Onboarding Management and Channel Partner Development
- Course design
- Leadership training
- Coaching and Mentoring
- New Employee Training
- Technical training
- Training delivery
- Course Development
- New hire on-boarding
Languages
English
Afrikaans
Driverlicenses
08
Certification
- Training, VERTIV -DC Trainer ]
Timeline
Training Manager
Freedom Won
05.2023 - 02.2024
Technical Training Consultant
CZ Electronics
08.2022 - 10.2022
Head of Operations
Ph7 Manufacturing
01.2020 - 04.2021
Technical Support and Training Team Leader
Vertiv (Emerson)
06.2009 - 12.2019
Technical Officer
Telkom SA
01.1990 - 06.2009
GED -
Technikon SA (UNISA)
High School Diploma -
Pretoria West Technical College
GED -
Telkom SA
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