Summary
Overview
Work History
Education
Skills
Education
Personal Particulars
References
Timeline
Generic
Schön Venter

Schön Venter

Fire Fighter, Sales & IT
Midrand,GP

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Hardworking employee enthusiastic about learning Printing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

30
30
years of professional experience

Work History

Dispatch Manager

Usb & More
05.2020 - Current
    • Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
    • Led cross-functional projects aimed at improving operational procedures within the organization as a whole.
    • Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
    • Improved dispatch efficiency by implementing new scheduling and routing strategies.
    • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
    • Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
    • Mentored new hires in navigating the complexities of the Dispatch Manager role.
    • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.

Recovery of Personal Artifacts & Remains

Kenyon International Emergency Services
08.2019 - Current

Installer

Cloud Chasers
07.2018 - Current
  • Streamlined communication among team members, resulting in improved collaboration and increased productivity on the job site.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Assisted in the development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
  • Completed projects within budget constraints through careful planning and resource management.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.

Fire Fighter / Leading Fireman

Grand Central Airport
03.2014 - 07.2018
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
  • Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
  • Mentored new firefighters by sharing knowledge and experience, fostering supportive learning environment for professional development.
  • Contributed to positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
  • Assisted in planning and coordination of community events, such as fire prevention week activities or open house demonstrations.
  • Assisted in investigation of fire causes to identify patterns, determine origin points, and prevent future occurrences.
  • Led successful search-and-rescue missions to locate missing persons or trapped individuals during fires or natural disasters.
  • Streamlined communication between firefighters and command staff during incidents with clear radio procedures and incident reporting protocols.
  • Strengthened public safety awareness through educational presentations, workshops, and community outreach events.
  • Participated actively in physical fitness programs aimed at maintaining peak performance levels required for firefighting duties.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
  • Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
  • Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
  • Improved emergency response times by implementing more efficient dispatch procedures and optimizing fire equipment readiness.
  • Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.

IT Manager

Bella Belleggings
03.2011 - 07.2013
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
  • Optimized help desk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Championed employee training initiatives focused on enhancing technical skills and promoting best practices across organization.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within organization''s IT landscape.

Personnel Manger & New Clients

DGA Credit
08.2010 - 08.2010
  • Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
  • Negotiated favorable benefits packages with insurance providers, enhancing overall employee satisfaction and wellbeing.
  • Enhanced talent acquisition efforts through targeted recruitment strategies, attracting top candidates for key positions.
  • Streamlined performance evaluation processes with standardized metrics, ensuring consistent feedback and growth opportunities for employees.
  • Spearheaded the successful completion of annual compliance audits, maintaining adherence to industry regulations and standards.
  • Championed diversity initiatives within the organization, creating inclusive hiring practices and promoting awareness campaigns for cultural sensitivity.
  • Managed payroll functions efficiently, ensuring timely and accurate compensation for all staff members.
  • Addressed employee concerns promptly by establishing an accessible grievance resolution process, promoting trust and transparency within the organization.
  • Improved employee satisfaction by implementing comprehensive personnel policies and procedures.
  • Conducted thorough exit interviews to identify areas of improvement in retention strategies and workplace conditions.

Fire Fighter / Shift Leader

ABB / Primkop Airport Management
08.2008 - 07.2010
  • Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
  • Improved emergency response times by implementing more efficient dispatch procedures and optimizing fire equipment readiness.
  • Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
  • Strengthened public safety awareness through educational presentations, workshops, and community outreach events.
  • Assisted in the planning and coordination of community events, such as fire prevention week activities or open house demonstrations.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
  • Played an integral role in the successful response to various natural disasters, including floods, hurricanes, and severe storms, through effective teamwork and resource management.
  • Led successful search-and-rescue missions to locate missing persons or trapped individuals during fires or natural disasters.
  • Completed timely administrative tasks such as record-keeping, report writing, budget monitoring, or personnel evaluations to support department operations.
  • Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
  • Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
  • Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
  • Assisted in the investigation of fire causes to identify patterns, determine origin points, and prevent future occurrences.
  • Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.
  • Participated actively in physical fitness programs aimed at maintaining peak performance levels required for firefighting duties.
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.

Salesman

Luna Motors
06.2007 - 07.2008
  • Assisted in developing pricing structures that were both competitive within the market and profitable for the organization.
  • Collaborated with the marketing team to create effective promotional materials and campaigns.
  • Conducted competitor analysis to identify opportunities for growth within the market space.
  • Streamlined internal processes related to order management, resulting in faster turnaround times for customers.
  • Boosted sales revenue by consistently meeting and exceeding sales targets.
  • Managed a diverse portfolio of accounts, tailoring communication styles for optimal relationship-building results.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Implemented creative upselling techniques, substantially increasing average transaction value per sale.
  • Maximized profits through effective negotiation tactics during the closing process.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.

External & Internal Salesman

Esquire Technologies
01.2007 - 07.2007
  • Maintained detailed records of all interactions with prospects and clients using CRM system which allowed better tracking of client history.
  • Conducted product demonstrations at trade shows and conferences, generating significant interest from potential buyers.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Tracked sales metrics to monitor progress towards goals, adjusting strategies as necessary for success.
  • Worked closely with management to develop targeted lead generation campaigns that increased prospect pool size significantly.
  • Assisted in developing pricing structures that were both competitive within the market and profitable for the organization.
  • Participated in ongoing training sessions to stay current on industry trends and product offerings.
  • Implemented creative upselling techniques, substantially increasing average transaction value per sale.
  • Expanded customer base through targeted prospecting, cold calling, and networking events.
  • Boosted sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Strengthened vendor relationships by maintaining open lines of communication and providing regular feedback on performance metrics.
  • Prioritized effective time management skills in scheduling appointments, organizing tasks, and managing multiple projects simultaneously.

Fire Fighter / Assistant Shift Leader

ABB / Primkop Airport Management
11.2001 - 12.2006
  • Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
  • Assisted in the investigation of fire causes to identify patterns, determine origin points, and prevent future occurrences.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
  • Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
  • Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
  • Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
  • Streamlined communication between firefighters and command staff during incidents with clear radio procedures and incident reporting protocols.
  • Led successful search-and-rescue missions to locate missing persons or trapped individuals during fires or natural disasters.
  • Participated actively in physical fitness programs aimed at maintaining peak performance levels required for firefighting duties.
  • Strengthened public safety awareness through educational presentations, workshops, and community outreach events.
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
  • Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
  • Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.

Fire Fighter

South African Air Force
01.1994 - 10.2001
  • Played an integral role in the successful response to various natural disasters, including floods, hurricanes, and severe storms, through effective teamwork and resource management.
  • Strengthened public safety awareness through educational presentations, workshops, and community outreach events.
  • Assisted in the planning and coordination of community events, such as fire prevention week activities or open house demonstrations.
  • Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
  • Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
  • Collaborated with local law enforcement agencies to ensure smooth coordination during emergency operations and disaster responses.
  • Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
  • Contributed to a positive work environment for all crew members by consistently demonstrating leadership qualities, professionalism, and dedication to duty.
  • Developed strong relationships with fellow first responders by participating in joint training exercises and supporting mutual aid agreements.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Improved emergency response times by implementing more efficient dispatch procedures and optimizing fire equipment readiness.
  • Completed timely administrative tasks such as record-keeping, report writing, budget monitoring, or personnel evaluations to support department operations.
  • Streamlined communication between firefighters and command staff during incidents with clear radio procedures and incident reporting protocols.
  • Led successful search-and-rescue missions to locate missing persons or trapped individuals during fires or natural disasters.
  • Participated actively in physical fitness programs aimed at maintaining peak performance levels required for firefighting duties.
  • Promoted a culture of safety within the fire department by adhering to established protocols in both routine activities and emergency situations.
  • Enhanced teamwork among crew members through regular training exercises and collaboration in high-pressure situations.
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.

Education

CompTIA N+

ATTI
Nelspruit, South Africa
10.2012

CompTIA A+

ATTI
Nelspruit, South Africa
08.2012

Fire Fighter 2 & Hazmat Operations

Potchefstroom Fire School
Potchefstroom, South Africa
11.2009

Fire Fighter 1 & Hazmat Awareness

South African Fire School
Voortrekker Hoogte
03.2001

Skills

  • Budgeting and financial management
  • Labor cost control
  • Workflow Planning
  • Environmental awareness
  • Sales Support
  • Fleet maintenance
  • Service Level Agreements
  • Schedule Coordination
  • Daily reports
  • Staff Training and Development
  • Multiple project coordination
  • Route Planning
  • Supply Chain Understanding
  • Dispatch Recordkeeping
  • Paperwork Processing

Education

Kimberly Technical High School, Matric, 1993, English, Afrikaans, Technical Drawings, Physical Science, Mathematics, Electrician

School Colours for Jukskei & Culture


Basic Fire Training – 1994, Vehicle Recovery Course – 1994, Basic Fire Science – 1995, Ms Excel 97Advanced – 1999, Ms Power Point 97 – 1999, Fire Fighter I -2000, Hazmat Awareness – 2000, Gas Fire Fighting – 2000, Medical Level 1 – 2018, Medical Level 2 – 2018, Medical Level 3 – 2018,

Airport Radiotelephony Competency – 2002, Airside Safety Course – 2004, Aircraft Construction Course – 2005/2016, Advanced Aircraft Construction Course – 2016, New Credit Act Course –2007, Fire Fighter II – 2009, Hazmat Operations – 2009, Advanced Petro Chemical Fire Fighting – 2009, CAF System – 2014, 

4 x 4 Land Cruiser Training – 2014, AVOP – 2018, CompTIA A+ - 2012, CompTIA N+ - 2012, Grand Central Airport Radiotelephony Competency – 2014,

Basic Mobile App Development – 2017, Dangerous Goods Cat 6 – 2018, Basic Electronics – 2019, Access Control Fundamentals – 2019, 

Access Control Advanced – 2019, CCTV Installation – 2019, CCTV Commissioning – 2019, Risco LightSys – 2019, Wiz Networks – 2019, Net2 Essentials - 2019, 

Disk Creation Software, Adobe, Windows XP/10, Microsoft Office 2000/2016, I Photo Plus 4, Data Recovery, All Internet Browsers, TeamViewer

Personal Particulars

Venter, Schön, 02/04/76, Johannesburg, South Africa, South African, 7602045027089, Afrikaans, English, Single, 67 Donovan Rd, Midrand, 1685, 67 Donovan Rd, Midrand, 1685, +2769 780 5371, Mrs. E. Venter, Mother, +2776 142 5528, C Issued 07/17/2002

References

  • WO1. J. Wilson, Fire Chief, Air Force Base Ysterplaat, +2721 508 6382
  • Mr. Charl Du Plessis, Operations Department, Kruger Mpumalanga International Airport, +2713 753 7500, +2783 379 4614, charl@kmiairport.co.za
  • Mr. Flip Lombard, Owner, Luna Motors, +2783 629 1139
  • Mr. André Cloete, Fire Chief, Kruger Mpumalanga International Airport, +2713 753 7523, +27769335477, fire.rescue@kmiairport.co.za
  • Mr. Gideon de Wet, Director, Bella Belleggings, +2772 928 0162
  • Mr. Johandrè Nieman, Fire Chief, Grand Central Airport, +27769335477
  • Mr. Janus Venter, Operational Manager for Africa, Kenyon International Emergency Services, +2782 601 9373
  • Mr. Ed Young, Owner/Operator, Usb & More, +2782 257 5717

Timeline

Dispatch Manager

Usb & More
05.2020 - Current

Recovery of Personal Artifacts & Remains

Kenyon International Emergency Services
08.2019 - Current

Installer

Cloud Chasers
07.2018 - Current

Fire Fighter / Leading Fireman

Grand Central Airport
03.2014 - 07.2018

IT Manager

Bella Belleggings
03.2011 - 07.2013

Personnel Manger & New Clients

DGA Credit
08.2010 - 08.2010

Fire Fighter / Shift Leader

ABB / Primkop Airport Management
08.2008 - 07.2010

Salesman

Luna Motors
06.2007 - 07.2008

External & Internal Salesman

Esquire Technologies
01.2007 - 07.2007

Fire Fighter / Assistant Shift Leader

ABB / Primkop Airport Management
11.2001 - 12.2006

Fire Fighter

South African Air Force
01.1994 - 10.2001

CompTIA N+

ATTI

CompTIA A+

ATTI

Fire Fighter 2 & Hazmat Operations

Potchefstroom Fire School

Fire Fighter 1 & Hazmat Awareness

South African Fire School

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