Customer Service:
- Provided product recommendations based on customer inquiries
- Educated customers about care, feeding and health of pets.
- Answer questions regarding pet products, services and supplies.
- Stayed updated on new pet care trend, products and best practices in pet health and wellbeing.
- Provided information about proper pet training and behavioral techniques when required.
Pet Care:
- Made sure the animals have water and have been fed when needed, including fish, birds, reptiles and small mammals.
- Monitored the health and well-being of the pets, reports any signs of illness or distress to management.
- assisted in grooming and basic care for certain animals, such as trimming nails and brushing fur.
Inventory Management:
- Stocked shelves with pet products, ensuring items are displayed correctly and attractively.
- Kept track of stock levels and assisted in restocking when necessary.
- assisted in inventory control by checking for expired or damaged items ensuring proper stock rotation.
Sales and Promotions:
- Actively promoted pet-related products, such as food, toys, accessories and grooming products.
- Upsell products and services such as pet grooming or health supplements.
- Participated in store promotions, discounts or events to encourage sales.
Cleaning And Maintenance:
- Regularly cleaned the store and ensured that all areas were up to standards including pet habitats.
- Maintained the cleanliness of products, ensuring that they are free from dust or damage.
Health and Safety:
- Ensured that all pet products comply with safety and health regulations.
- handles pet safety, particularly when dealing with exotic or potentially aggressive species.
- followed protocol for disposing of waste maintaining a hygienic environment for both pets and customers.