Sbongile Prisca Mzimela
Systems Analyst
Roodekrans
Summary
Systems Analyst with over 7 years of experience. Success using technical expertise to drive business goals and metrics. Rational Business Systems Analyst with years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Systems Analyst
Sihalaliso Investments
Johannesnurg
02.2017 - Current
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.
- Initiated process improvement initiatives that led to cost savings while maintaining high-quality output standards.
- Spearheaded efforts to adopt emerging technologies within the organization, keeping pace with industry advancements.
Database Administrator
GoodDeeds (PTY) LTD
01.2005 - 11.2011
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Maintained high levels of customer satisfaction by consistently meeting service level agreements for database performance and availability.
- Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
- Delivered successful database migration projects, ensuring seamless transitions with minimal disruption to business operations.
- Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems
- Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness
Education
Diploma in Advanced Business Information Technolog - DIPLOMA IN ADVANCED BUSINESS INFORMATION TECHNOLOG
PC TRAINING & BUSINESS COLLEDGE
Durban 03.2002 - 03.2002
High School Diploma -
Kwashaka High School
Durban, South Africa 01.1994 - 12.1998
Skills
End-user support
undefinedTimeline
Systems Analyst
Sihalaliso Investments
02.2017 - Current
Database Administrator
GoodDeeds (PTY) LTD
01.2005 - 11.2011
Diploma in Advanced Business Information Technolog - DIPLOMA IN ADVANCED BUSINESS INFORMATION TECHNOLOG
PC TRAINING & BUSINESS COLLEDGE
03.2002 - 03.2002
High School Diploma -
Kwashaka High School
01.1994 - 12.1998
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