SBONGILE SIBEKO
SPRINGS
Summary
Front of House Cashier with a strong background in customer service and cash handling, currently employed at Nando's Springs. Demonstrates proficiency in point-of-sale operations and inventory management, ensuring efficient and accurate transaction processing. Previous role as a Care Worker at Nokuphila Community Services involved maintaining client confidentiality and providing compassionate care, highlighting excellent communication skills and attention to detail. Former Cashier at Shoprite Kwa Thema Square with expertise in managing financial transactions and enhancing customer satisfaction through active listening and problem-solving. Career goal includes advancing within the retail or service industry, leveraging multi-tasking abilities and time management skills to drive operational success.
Overview
7
7
years of professional experience
Work History
Front of House Cashier
Nando's Springs
Springs, SOUTH AFRICA
01.2023 - Current
- Processes customer sales and payments,operates point-of-sales(POS) systems,and provides friendly,efficient customer services
- Cash handling procedures followed from the beggining of the shift and end of each shift,ensuring accurate revenue recording and balancing.
- Customer services,time management,communication ,attention to detail.
- Offered friendly greetings and farewells, creating a welcoming environment for all guests.
- Assessed guests needs through clear communication, anticipating and responding appropriately to queries.
- Assisted in inventory management tasks, including stock counts daily.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Care Worker
Nokuphila Community services
Springs, SOUTH AFRICA
02.2022 - 01.2023
- Kept client information secure and confidential.
- Provided a friendly, compassionate and proactive approach throughout service.
- Maintained confidentiality and privacy of client information, adhering to professional standards.
- Supported people with social and physical health with a proactive and helpful approach.
- Visited and cared for service users within their own homes.
- Generated detailed reports to document clients' progress.
Cashier
Shoprite Kwa Thema Square
BRAKPAN, SOUTH AFRICA
01.2020 - 03.2021
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash or card to complete transactions.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Packed purchased items properly to prevent damage to delicate products.
- Maintained up-to-date knowledge of store products, promotions, and policies.
Education
Certificate of Higher Education - Matric
Zimisele Secondary School
Kwa Thema01-2017
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Inventory management
- Time management
- Problem solving
- Communication skills
- Attention to detail
- Multi-tasking
- Active listening
Languages
English
Advanced
C1
Interests
Solo hobbies
- Reading
- Writing
- cooking
Team hobbies
- volunteer
- dancing
- coaching
Timeline
Front of House Cashier
Nando's Springs
01.2023 - Current
Care Worker
Nokuphila Community services
02.2022 - 01.2023
Cashier
Shoprite Kwa Thema Square
01.2020 - 03.2021
Certificate of Higher Education - Matric
Zimisele Secondary School