SBONGILE NGUBANE

I am a very sociable individual who is positive, passionate highly driven and dedicated. With over 10 years experience in hospitality industry I am sure that my experience will make me an asset in your company.I seek any challenging opportunities where I can fully use my skills for the success of the company.

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

-Barista, I helped Prepare and serve a variety of hot and cold drinks like coffee, espresso, teas, and blended beverages.

Head waitress, I helped supervise and train staff: Train junior staff on service standards and procedures, and supervise their work throughout the shift., Assign duties: Create work sections for waiting staff and assign tasks to ensure smooth service flow., Monitor performance: Oversee staff to ensure they provide prompt, friendly, and high-quality customer service, and address performance issues when needed.

Assistant front of house manager, I helped ensure guest satisfaction and a high-quality experience., Address and resolve customer complaints efficiently., Handle reservations, manage bookings, and assist with customer inquiries.

• English, Read, Write
• Zulu, Read, Write

• Passport Number: South African passport
• Date of Birth: 03/03/86
• Gender: Female
• Nationality: South African
• Driving License: South African drivers license
• Marital Status: Single
• Religion: Christian