Summary
Overview
Work History
Education
Skills
Interests
Learning, exercise, camping
Additional Information
Timeline
AccountManager
Sbongakonke Mthembu

Sbongakonke Mthembu

Logistics

Summary

Hardworking Warehouse Picker knowledgeable in using modern warehouse equipment and techniques. Possesses excellent multitasking, problem-solving and communication skills. Resourceful Warehouse Administrator able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

5
5
years of professional experience
4
4
Languages
4
4
years of post-secondary education

Work History

Warehouse Picker

Osman's Cash And Carry
53 Hospital Road, Point, Durban
03.2023 - 02.2024
  • Ensured that orders are accurate
  • Taking inventory
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Supported warehouse operations by participating in cross-functional teams for process improvements.
  • Operate forklift in and around the warehouse
  • Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
  • Contributed to quarterly inventory counts, ensuring data accuracy and minimizing discrepancies.
  • Maximized storage space utilization through careful organization of products on shelves and racks.
  • Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
  • Collaborated with inventory control team for accurate stock levels and proper storage of goods.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.

Warehouse Administrator

Osman's Cash And Carry
53 Hospital Road, Point, Durban
03.2023 - 02.2024
  • Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
  • Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
  • Improved warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
  • Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
  • Implemented staff training programs to improve overall productivity and increase employee retention rates.

Operations Assistant Intern

Bulk Connections
Java Road, Island View, Bluff, Durban, KwaZulu-Natal,4036
02.2022 - 03.2023
  • Developed strong relationships with vendors or suppliers to ensure timely delivery of goods or services while supporting internal stakeholders'' needs.
  • Acted as a reliable point of contact for team members seeking assistance or clarification on operational matters, fostering an environment of open communication and collaboration.
  • Prepared timely reports on key performance indicators, assisting management in tracking progress towards goals.
  • Enhanced team productivity by organizing and maintaining accurate records for easy access and retrieval.
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Maintained database systems to track and analyze operational data.

Weighbridge Assistant

Bulk Connections
Java Road, Island View, Bluff, Durban, KwaZulu-Natal, 4036
02.2022 - 03.2023
  • Managed detailed documentation, accurately recording all relevant information for each transaction in the company''s database system.
  • Supported effective communication between departments, liaising with transport coordinators and warehouse teams regarding trucks movements.
  • Improved weighbridge efficiency by maintaining accurate records of all incoming and outgoing trucks.
  • Enhanced customer satisfaction by providing prompt and courteous service to drivers at the weighbridge.
  • Provided clear instructions to drivers on proper positioning of vehicles on the weighbridge for accurate readings.
  • Developed positive relationships with customers, addressing inquiries and concerns professionally and efficiently both onsite and over phone calls.
  • Reported incidents of fraud and misconduct to management for immediate handling.
  • Assisted in resolving issues related to weight discrepancies, investigating variances and implementing corrective actions as needed.

General Assistant

Mlondie's Kitchen
Duduza
10.2018 - 02.2021
  • Ensuring customer satisfaction.
  • Ensuring that proper customer service is what our customers get.
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.

Education

Counter Balanced Lift Truck

Renaissance Skills Training
115 Alice Street, Durban, 4092
02.2024 - 02.2024

Higher Certificate in Supply Chain Management

Mancosa
26 Samora Machel Street, Durban Central,4001
01.2023 - Current

Freight Forwarding And Customs Declaration Certi

SA Maritime School And Transport College
Rope Shed, 6 Timeball Blvd, The Point
02.2022 - 01.2023

International Trade Certification

SA Maritime School And Transport College
Rope Shed, 6 Timeball Blvd, The Point
02.2021 - 01.2022

High School Diploma -

Falcon Educational School
Boksburg
01.2020 - 12.2020

First Aid Certification Level 3

South African National Red Cross
North West
06.2019 - 06.2019

Skills

Forklift Operation

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Interests

Sport

Playing a musical instrument

Learning, exercise, camping

Learning

Self-Directed Learning

Language Learning

Skill Development

Exercise

Physical Fitness

Mental Health

Camping

Nature Connection

Fresh Air

Additional Information

Achievements

Graduated at the top of class with a 91% for Freight Handling 8 July 2023

1st position in IFBB Body Building Competition 19 August 2023

Timeline

Counter Balanced Lift Truck

Renaissance Skills Training
02.2024 - 02.2024

Warehouse Picker

Osman's Cash And Carry
03.2023 - 02.2024

Warehouse Administrator

Osman's Cash And Carry
03.2023 - 02.2024

Higher Certificate in Supply Chain Management

Mancosa
01.2023 - Current

Operations Assistant Intern

Bulk Connections
02.2022 - 03.2023

Weighbridge Assistant

Bulk Connections
02.2022 - 03.2023

Freight Forwarding And Customs Declaration Certi

SA Maritime School And Transport College
02.2022 - 01.2023

International Trade Certification

SA Maritime School And Transport College
02.2021 - 01.2022

High School Diploma -

Falcon Educational School
01.2020 - 12.2020

First Aid Certification Level 3

South African National Red Cross
06.2019 - 06.2019

General Assistant

Mlondie's Kitchen
10.2018 - 02.2021
Sbongakonke MthembuLogistics