S'bahle Yolanda Zulu

Responsibilities:

• Delivering person-centered assessment and treatment for both inpatient and outpatient clients.
• Provided outreach physiotherapy services to neighboring clinics, enhancing community healthcare access.
• Monitoring patient progress and developing accurate patient tracking systems to ensure continuity of care.
• Overseeing and coordinating occupational therapy referrals.
• Developing and implementing departmental policies and standard operating procedures to drive service excellence.
• Exercising strategic decision-making as the head of department.
• Educating staff and stakeholders on physiotherapeutic interventions to foster knowledge sharing and best practices.
• Promoting workplace health and wellness initiatives.

Achievements:

• Procurement and stock-keeping of assistive devices and physiotherapeutic equipment.
• Enhanced the initial and follow-up appointment scheduling process.
• Established a direct communication channel.
• Improved client engagement and service utilization.
• Optimized the inpatient referring system.
• - Advocated for an expanded departmental workspace.