Saziso Harrison Ngesi
Mobeni, Durban, KwaZulu-Natal
Summary
- To contribute in innovative ways to transform municipality public service by putting citizens (clients) at the centre of municipality service delivery and instilling a culture of efficiency, caring, and accountability through:
- Sustaining the dignity of clients and colleagues by giving them correct, nonjudgmental and complete responses to their information needs by practicing Batho Pele principles and provide help where it is needed and respect everyone's right to information as it reflect the South African human right.
- To fully participate independent as well as a team player in providing information to specialize population I serve.
- Ensuring that correct information is provided to the right users in any form source is required (soft copy and hard copies) within a stipulated period.
- Providing necessary training to ensure that policy actualisation.
Overview
4
4
Languages
15
15
years of professional experience
Work History
Assistant Librarian (Administration)
Ethekwini Municipality Library Services
Umlazi
01.2017 - Current
- Undertakes front-line services to the public by such as conducting reference interviews and recommending educational and recreational reading for both children and adults.
- Support technical functions such as selection and purchasing of library material (collection Development).
- Compiled online and manual statistics to track library usage, informing future service planning.
- Executed resource disposal process, managing library assets to optimise space for new acquisitions.
- Contribute to the efficient running of the library (collating defaulters)
- Organised and participated in library outreach, collaborating with community stakeholders to enhance engagement.
- Assisted in the planning and execution of the annual economic development programme.
- Participate in the safety and security of the premises (serving as the Health and Safety Representative).
Chairperson
Home of Success Organization
Harding
01.2012 - Current
- Defined the mission and vision of the organisation and ensured adherence.
- Chaired meetings to discuss organisational strategies and initiatives.
- Assigned tasks and responsibilities to team members, ensuring alignment with project goals.
- Writing reports for all activities of a project including writing of minutes of meetings and proposals.
- Working hand in glove with the finance committee in applying for funds.
- Organised and planned career exhibitions and Harding top achievers awards to showcase talent and achievements.
- Developed community awareness campaigns to educate the public on critical social issues.
- Facilitating HIV/AIDS Peer Education workshops for schools surrounding Newcastle.
- Carried out instructions from the executive committee.
Librarian
Estcourt Municipality Library Services
Estcourt
01.2014 - 01.2017
- Performing a variety of administrative tasks related to circulation (SLIMS), such as first line mending, discarding, financial routines, and distribution of notices to users regarding overdue books, collection of material, monitoring and updating membership records on library system.
- Enhanced library patron satisfaction through effective communication and attentive service.
- Supervised library staff to ensure efficient daily operations.
- Registration of new library patrons using Brocade/SLIMS system and maintaining library membership files.
- Working in reference the section of the library, providing reference services to library patrons.
- Developed and implemented library promotion and holiday programmes to engage users and increase participation.
- Managed all library notice boards.
- Responsible for maintenance and collection development of all library sections.
- Processing/cataloguing, accessioning and bar-coding of magazine and other library material.
- Mending/repairing of the damaged library books.
- Data capturing of in-house use of library collection statistics.
- Inter library lending services (ILL)
- Opening and closing cashier desk.
- Assisting library patrons with photocopier machine
- Conducted user education sessions to enhance patrons' library skills and optimise resource utilisation.
- Prepares library for users access daily e.g. opening and closing, switching on computers, change date stamp, checking three M system and other task
- Receive periodicals Sirsidynix symphony (workflows)
- Rate the usage of library material monthly
- Communicate with users on the floor.
- Receive special request from the library users and attend to them accordingly.
- Prepare display for current awareness.
- Discard outdated books.
- Shelving and shelf reading.
- Interacted with students to provide assistance and support in their research needs.
- Assisting the users with advance and basic enquiries in the floor e.g. assisting in research by recommending the relevant collection, giving directions and teaching them how to use the OPAC.
- Facilitates the circulation of library material in all formats at both the circulation desks and short loans.
- Monitors and ensures fair usage of library resources: monitor use of internet and group rooms' discussion.
- Providing efficient and professional services to staff and users.
- Determining users need (reference interview) and educating them.
- Ensure maintenance and updating of library notice boards.
- Provide general assistance in the E-zones and research commons.
- Collect daily statistics e.g. headcount, book drop etc. and submit it to the coordinator.
- Record other circulation related incidents e.g. infringements of library rules, telephone answering.
- Default and unblock users from ITSS.
- Troubleshoots pc.
- Contributes in library literature classes and in library orientation of new students.
Library Assistant
Durban University of Technology libraries
Durban
01.2013 - 01.2014
- Assisted students by answering queries and providing guidance on library services to enhance user experience.
- Assisting the users with advanced and basic enquiries in the floor e.g. assisting in research by recommending the relevant collection, giving directions and teaching them how to use the OPAC.
- Determined user needs through reference interviews and provided educational support to improve research skills.
- Providing efficient and professional services to staff and users.
- Facilitated circulation of library materials across formats at circulation desks and short loans to support user access.
- Organised and arranged library materials on shelves according to the classification system.
- Monitors and ensures fair usage of library resources: monitor use of internet and group rooms' discussion.
- Attends to problems experienced by users with photocopiers.
- Ensure maintenance and updating of library notice boards.
- Provide general assistance in the E-zones and research commons.
- Collect daily statistics e.g. headcount, book drop etc. and submit it to the coordinator.
- Record other circulation related incidents e.g. infringements of library rules, telephone answering.
- Process inter library loan (ILL) request and submit them to ILL librarian.
Education
B.Tech - Public Management
Durban University of Technology
Durban, KZN01-2018
B.Tech - Library and Information Studies
Durban University of Technology
Durban, KZN01-2014
ND - Library and Information Studies
Durban University of Technology
01-2012
Matric /Grade 12 -
Mdlangathi Secondary
01-2009
Skills
- Customer Care Service
- Library Orientation/User Education
- Reference Interview
- Interpersonal relations and teamwork
- Computer Literacy
- Information Literacy
- Basic Fire Fighting
- Communication Skills
Languages
IsiZulu
English
IsiXhosa
SiSwati
Personal Information
- ID Number: 9011145617088
- Dependents: 2
Custom
- Ms Z Vikelo, District manager, 031 322 8997 |Cell: 078 4062 493
- Ms S Mosia, Senior librarian, 031 322 3921 :076 065 6544
- Mr M Ngcongo, Librarian, 031 322 3920 :082 263 5185
Timeline
Assistant Librarian (Administration)
Ethekwini Municipality Library Services
01.2017 - Current
Librarian
Estcourt Municipality Library Services
01.2014 - 01.2017
Library Assistant
Durban University of Technology libraries
01.2013 - 01.2014
Chairperson
Home of Success Organization
01.2012 - Current
B.Tech - Public Management
Durban University of Technology
B.Tech - Library and Information Studies
Durban University of Technology
ND - Library and Information Studies
Durban University of Technology
Matric /Grade 12 -
Mdlangathi Secondary