Summary
Overview
Work History
Education
Skills
Job Roles
Certification
Timeline
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Sawleha Ebrahim

Sawleha Ebrahim

Durban

Summary

Dynamic professional with a proven track record at Maytex Industries, excelling in client relationship building and demand planning. Adept at enhancing customer satisfaction through effective communication and problem-solving. Skilled in data analysis and project management, consistently delivering results and fostering team collaboration to meet organizational goals.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Material Resource Planner and Sales Administrator

Maytex Industries
Durban, South Africa
04.2024 - Current

Responsible for managing the end-to-end supply chain operations of the division. This is a broad, hands-on role spanning costing, order management, materials planning, production coordination, and business performance reporting. As the business grows, this role is central to ensuring that customer orders are processed accurately, materials are procured on time, production runs smoothly, and management has the data needed to make informed decisions.

Costing & Pricing

  • Calculate cost of goods per product including fabric, trims, packaging, and conversion costs
  • Maintain and update the costing model as input costs or product specifications change
  • Provide accurate landed cost data to support management pricing decisions
  • Price list management
  • Portal price submissions

Order Retrieval & Sales Order Management

  • Maintain signed order documentation and ensure warehouse teams receive approved paperwork
  • Coordinate price tag ordering with suppliers ahead of delivery

Materials Planning & Fabric Procurement

  • Calculate fabric and trim requirements based on confirmed and projected orders
  • Submit fabric purchase orders for approval and track delivery against production timelines
  • Monitor fabric lead times and proactively flag risks to delivery schedules
  • Manage inventory levels for raw materials and finished goods

Demand Planning & Production Coordination

  • Process customer projections and translate into materials and production requirements
  • Create bulk Production Purchase Orders and coordinate scheduling with production
  • Track production progress, identify variances, and process amendments as needed
  • Oversee lab dip and sample approvals
  • Coordinate packaging procurement and approval cycles

ERP Job Management

  • Create and maintain ERP jobs for all active products, ensuring accurate Bill of Materials (BOM) setup
  • Keep job records current across seasons - updating specs, quantities, and status as orders progress
  • Ensure data integrity within the ERP to support accurate reporting, costing, and production planning
  • Manage purchase order workflows within the ERP from creation through to receipt and closure

Business Performance Reporting

  • Prepare and maintain regular reports on Gross Profit (GP) by product and order
  • Track and report Work-In-Progress (WIP) - quantities and value at each stage of production
  • Maintain inventory level and value reports for both raw materials and finished goods
  • Monitor and report on ageing of raw material and finished goods stock, flagging slow-moving or at- risk inventory to management
  • Provide management with timely, accurate data to support operational and commercial decision- making

Junior Sales Assistant

Maytex Industries
Durban
04.2024 - 02.2026
  • Participated in ongoing product training to enhance knowledge and improve sales performance.
  • Increased customer satisfaction by addressing inquiries and providing product knowledge.
  • Coordinating lab dip requests and approvals with buyers and suppliers
  • Overseeing sample management, design confirmation, and packaging exercises
  • Tracking orders and ensuring timely fabric shipment
  • Managing order cancellations, MOQ issues, and fabric substitutions
  • Providing design support and resolving supplier queries
  • Maintaining accurate pricing and product data, including seasonal amendments and new product introductions
  • Coordinating tech packs, samples, and purchase orders for new and existing products
  • Updating internal portals and submitting price changes
  • Managing new season orders, range reviews, and sales analysis
  • Preparing and presenting seasonal stats and postmortem reports
  • Overseeing sample procurement and invoice processing
  • Providing administrative support for buyer requests and local purchases
  • Maintaining accurate records and meeting deadlines
  • Developing new products to make sales as per the customer's request
  • Updating and managing schedules, trackers and working on forecasts from customers.

Coordinator

MDD Fabrics
Durban
06.2023 - 04.2024
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Managed trims coordination, including approvals, ordering, receipt, and dispatch to factories
  • Developed new trims and oversaw production workflow, ensuring timely issue and follow-up
  • Submitted approvals for buyers on fabric, trims, prints, and other materials
  • Coordinated production trims, tracking issue and dispatch to relevant factories

Demand Planner

Maytex Industries
Durban
11.2020 - 01.2023
  • Ran weekly fill rate reports to highlight potential issues and corresponding solutions with production
  • Engaging with customers for projections, running and analyzing reports, departmental reports as and when required
  • Packaging development for products
  • Determining raw materials requirements
  • Procuring and tracking raw materials
  • Actuals vs Projections
  • Following up with production on orders
  • Ensuring all orders are delivered - OTIF

Education

Bachelor of Commerce - Supply Chain Management

Management College of South Africa (MANCOSA)
Durban, South Africa
12-2019

Skills

  • Goal oriented
  • Client relationship building
  • Upselling strategies
  • Cold calling
  • Email etiquette
  • Social media engagement
  • Team collaboration
  • Customer relationship management
  • Relationship building
  • Task prioritization
  • Problem-solving abilities
  • Self motivation
  • Adaptability and flexibility
  • Team building
  • Attention to detail
  • Professionalism
  • SYNC
  • Advanced

Job Roles

Material Resource Planner / Junior Merchandiser / Co-ordinator

Certification

TEFL

Timeline

Material Resource Planner and Sales Administrator

Maytex Industries
04.2024 - Current

Junior Sales Assistant

Maytex Industries
04.2024 - 02.2026

Coordinator

MDD Fabrics
06.2023 - 04.2024

Demand Planner

Maytex Industries
11.2020 - 01.2023

Bachelor of Commerce - Supply Chain Management

Management College of South Africa (MANCOSA)
Sawleha Ebrahim