Saru Mundoma

Self Employed

Bloemfontein,FS

Summary

Dynamic Bar and Grill Assistant Manager at @Masterz Bar and Grill, skilled in operations management and team leadership. Enhanced customer satisfaction through effective complaint resolution and fostered a collaborative work environment. Successfully contributed to strategic business growth while maintaining a clean and organized establishment, driving cost reduction initiatives.

Overview

years of professional experience

Languages

Work History

Bar and Grill Assistant Manager

@Masterz Bar and Grill

01.2018 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Rock School

Brighton, East Sussex U.K

04.2001 -

Skills

Operations management

Interests

Spending time with my children, whenever i can

playing sports, exercising, Song Writing

I have always been an outdoor person from a tender age, automatically resulting in my passion for being on or around the sports fields or courts. Exercise helps in increasing metabolism and stamina within me, meaning i feel more in control of my body after exercising. Song Writing is one of my greatest and most fulfilling of them all because it helps me concentrate on working with and helping others no matter the race.

Timeline