SARONAH CONSTANCE MTSWENI
ADMINISTRATIVE CLERK, DATA CAPTURE, HIV COUNSELOR, RECEPTIONIST, TRAINING COORDINATOR
Pretoria,Gauteng
Summary
PROFFESIONAL SUMMARY
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2022
2022
years of professional experience
2014
2014
years of post-secondary education
4
4
Languages
Work History
RECEPTIONIST AND STORE MANAGER
Mx Creations
01.2018 - 02.2022
- Prepared quotes/invoices, increasing sales cycle efficiency
- Boosted efficiency through prompt call handling and meeting scheduling
- Increased client satisfaction with organized and timely service
- Streamlined sales by preparing quotes/invoices to quicken sales cycle
- Enhanced client engagement by attending reception and aiding walk-ins
CLEANER EPWP PROGRAMME
City of Tshwane
01.2021 - 12.2021
- Delivered pristine office environments consistently
- Enhanced curb appeal by maintaining immaculate yards
- Increased client satisfaction through meticulous cleaning
- Boosted productivity with efficient, reliable service
SUPERVISOR
Refalotse primary school
1 2016 - 12.2016
- Enhanced student engagement through attendance monitoring
- Improved homework support enhancing learner success
- Improved homework support enhancing learner success
DATA CAPTURE, HIV COUNSELLOR, RECEPTIONIST, TRAINING COORDINATOR
JHPIEGO S.A
01.2012 - 12.2016
- Attending to the day-to-day data capture, providing counseling before they undergo HIV test, conducting training sessions for new incumbents joining the organisation
- Provided counseling to enhance pre-test satisfaction
- Optimized daily data capture processes for efficiency
- Trained new staff, boosting team productivity
- Conducted workshops, improving knowledge retention
Education
BASIC AMBULANCE ASSISTANCE AND FIRST AID -
Global emergency technologies
CO-OPERATIVE DEVELOPMENT COURSE - undefined
University of Pretoria
HIGHER NATIONAL CERTIFICATE - undefined
I R Lesolang high School
Skills
Collaborative Communications
Problem solving techniques
Time management skills
Computer proficiency
Data Entry and management
Customer service
Office Administration
Bookkeeping
Mail handling
Personal Information
- Nationality: South African
- Marital Status: Single
Drivinglicense - Category
Valid
Timeline
CLEANER EPWP PROGRAMME
City of Tshwane
01.2021 - 12.2021
RECEPTIONIST AND STORE MANAGER
Mx Creations
01.2018 - 02.2022
DATA CAPTURE, HIV COUNSELLOR, RECEPTIONIST, TRAINING COORDINATOR
JHPIEGO S.A
01.2012 - 12.2016
CO-OPERATIVE DEVELOPMENT COURSE - undefined
University of Pretoria
HIGHER NATIONAL CERTIFICATE - undefined
I R Lesolang high School
SUPERVISOR
Refalotse primary school
1 2016 - 12.2016
BASIC AMBULANCE ASSISTANCE AND FIRST AID -
Global emergency technologies