Cooking and reading , community service volunteer
Sarjo Kekuta
Pretoria
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
15
15
years of post-secondary education
Work History
Personal Assistant to the Managing Director
VANEDI PTY LTD
02.2024 - Current
- Implemented new office procedures to streamline administrative tasks and increase efficiency levels within the workplace environment.
- Used discretion when handling confidential information.
- Took notes and dictation at meetings.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
- Attended meetings, took notes and tracked action items.
- Tender applications.
- Used discretion when handling confidential information
VISA ASSISTANT TO THE HEAD CONSULAR
The Gambia High Commission - South Africa
11.2015 - 12.2022
- Extending Invitations on behalf of the Ambassador by telephone, Fax or Email, Dealing with DIRCO on bilateral relations, Receiving Mails and forwarding it to the right recipient, Processing Visa Applications, Interviewing Visa Applicants, Assisting the Counselor in other duties assigned to him, Verifying travel documents submitted by visa applicants, Devising and maintaining office systems, Screening phone calls, enquiries and requests, and handling them when appropriate; meeting and greeting visitors at all levels of seniority, Organizing and maintaining diaries and making appointments, Dealing with incoming email, faxes and post, often corresponding on behalf of the Ambassador and Diplomats, Carrying out background research and presenting findings.
ADMIN ASSISTANT/ RECEPTIONIST
Embassy of The Republic of Iraq - South Africa
09.2011 - 10.2014
- Receiving client's queries, Filling out forms for visa customers online, Typing Scanning/Faxing, booking appointment for clients to schedule visa interviews, Knowledge of DIRCO forms
- Filling, printing and scanning, Answering phone calls and taking messages and sending to the right recipient, Ad hoc admin duties, Greet clients and visitors with a positive, helpful attitude, Assisting clients in finding their way around the office, Announcing clients as necessary, Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
SENIOR VISA CONSULTANT
Sam's Online Visa Services
2 2009 - 1 2011
- Assisting Customers with Transactions, Submitting Visa applications online to various Embassies, Providing efficient and effective customer Service.
GENERAL MANAGER -CONTRACT
Visa Request, Pretoria
04.2023
- Manage, supervise and monitor staff with day-to-day activities, Ensure Staff perform according to their Job descriptions, Schedule and chair weekly staff meetings with minutes, Attend weekly training sessions for all staff, Ensure all staff are punctual, friendly and presentable, Ensure clients are loaded on the CRM, Update the latest requirements and visa information, Quote service fees correctly and ensure visa fees are regularly checked, Respond and resolve customer complaints, Manage and update Social Media Platforms, Ensure Visa applications are processed to the right embassies and submitted, Book biometrics for visa applicants.
Education
Grade 12 (Matric) -
Gambia Senior Secondary School
01.2000 - 04.2003
Certificate in Information Technology/ Secretarial - undefined
Institution of Professional and Management
01.2004 - 04.2005
Certificate in Information Technology - undefined
Institution of Professional and Management
01.2005 - 04.2006
Certificate in Pharmacy Assistant - undefined
Oxbridge Academy - South Africa
01.2014 - 04.2015
National Diploma in Public Relations - undefined
Oxbridge Academy - South Africa
01.2017 - 04.2019
Diploma in Administration and Office Procedure -
Alison University - Ireland
01.2021 - 04.2022
Certificate in TEFL -
Alison University- Ireland
01.2022 - Current
Diploma in Public Relations -
Alison University
01.2021 - 04.2022
Advanced Diploma in Managerial Skills - Management Information Systems
Alison University
Ireland 04.2001 -
Skills
Team training and development
Staffing
Staff Motivation
Scheduling
Problem-solving aptitude
Employee Development
Professionalism
Customer Retention
Teamwork and Collaboration
Relationship Building
Problem-Solving
Personal Information
- ID Number: 8404171219187
- Legal Status: Permanent Residency Permit
- Date of Birth: 04/17/84
- Gender: Female
References
- Mrs. Johnson, Oxbridge Academy - South Africa, 021-200-6237, Lecturer
- Mrs. Linda Botes, Embassy of Iraq - South Africa, 012 362 2043, Employer
- Mr. Ousman Jatta, Gambia High Commission- South Africa, 0120040374, Senior Staff
Interests
Timeline
Personal Assistant to the Managing Director
VANEDI PTY LTD
02.2024 - Current
GENERAL MANAGER -CONTRACT
Visa Request, Pretoria
04.2023
Certificate in TEFL -
Alison University- Ireland
01.2022 - Current
Diploma in Administration and Office Procedure -
Alison University - Ireland
01.2021 - 04.2022
Diploma in Public Relations -
Alison University
01.2021 - 04.2022
National Diploma in Public Relations - undefined
Oxbridge Academy - South Africa
01.2017 - 04.2019
VISA ASSISTANT TO THE HEAD CONSULAR
The Gambia High Commission - South Africa
11.2015 - 12.2022
Certificate in Pharmacy Assistant - undefined
Oxbridge Academy - South Africa
01.2014 - 04.2015
ADMIN ASSISTANT/ RECEPTIONIST
Embassy of The Republic of Iraq - South Africa
09.2011 - 10.2014
Certificate in Information Technology - undefined
Institution of Professional and Management
01.2005 - 04.2006
Certificate in Information Technology/ Secretarial - undefined
Institution of Professional and Management
01.2004 - 04.2005
Advanced Diploma in Managerial Skills - Management Information Systems
Alison University
04.2001 -
Grade 12 (Matric) -
Gambia Senior Secondary School
01.2000 - 04.2003
SENIOR VISA CONSULTANT
Sam's Online Visa Services
2 2009 - 1 2011
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