QUREN JASSON
ADMINISTRATION
06 WYLDE ROAD, KOKSTAD,South Africa
Summary
Dynamic Administration Assistant with a proven track record at DENT TEK AUTO-BODY, enhancing customer satisfaction through exceptional verbal communication and efficient office management. Expert in data entry and inventory management, I streamlined operations and improved performance reporting, fostering strong client relationships and ensuring timely responses to inquiries.
Proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administration Assistant
DENT TEK AUTO-BODY
Mthatha, South Africa
01.2022 - 12.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
KHANYISA HIGH SCHOOL
MTHATATA 04.2001 -
Skills
Telephone reception
Timeline
Administration Assistant
DENT TEK AUTO-BODY
01.2022 - 12.2023
High School Diploma -
KHANYISA HIGH SCHOOL
04.2001 -
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