QUREN JASSON
ADMINISTRATION
06 WYLDE ROAD, KOKSTAD,South Africa
Summary
Dynamic Administration Assistant with a proven track record at DENT TEK AUTO-BODY, enhancing customer satisfaction through exceptional verbal communication and efficient office management. Expert in data entry and inventory management, I streamlined operations and improved performance reporting, fostering strong client relationships and ensuring timely responses to inquiries.
Proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Administration Assistant
DENT TEK AUTO-BODY
Mthatha, South Africa
01.2022 - 12.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
KHANYISA HIGH SCHOOL
MTHATATA 04.2001 -
Skills
Telephone reception
Office management
Mail handling
File organization
Office administration
Customer relations
Verbal communication
Data entry
Scheduling appointments
Inventory management
Confidentiality handling
Reception desk management
Timeline
Administration Assistant
DENT TEK AUTO-BODY
01.2022 - 12.2023
High School Diploma -
KHANYISA HIGH SCHOOL
04.2001 -