Sarah Rose Pillay
Administrative Manager
Pinetown
Summary
I am an experienced Administrator as well as an experienced Salesperson with strong leadership and relationship building skills. I have good communication skills (Excellent Inter-Personal Skills), organizational skills and self-motivated, proactive, positive & energetic. I am willing to learn. I am a diligent worker & a people's person. I am excellent at juggling multiple tasks & working under pressure. I have experience in marketing, sales, customer queries/inquiries, setting up of meetings, arranging accommodation, sending, receiving & distribution of faxes/emails, receiving of client/supplier's goods, ordering stock & stock control, quality control, dispatch, invoicing, quotations, filing & general office duties.
Overview
13
13
years of professional experience
Work History
Administrative Manager
GAC Projects PTY LTD
09.2021 - Current
- Preparing and reviewing operational reports
- Hiring and training administrative staff
- Creating personnel folders for new hires
- Monitoring and projecting staffing needs
- Managing and maintaining all department databases
- Performing clerical accounting and general office duties as needed
- Developing strong relationships with cross-functional teams and departments
- Follow up on outstanding invoices with clients and report back
- Organize travel arrangements and related accommodation for management and project staff and any other project related arrangements that are required
- PO's, Invoices and Quotations, Orders and Delivery Notes
- Ordering of materials/items
- Took daily inbound calls and key-entered orders, faxes, back orders and credit memos for assigned accounts and clients
- Maintained accurate stock records and schedules
- Negotiated prices of material with suppliers
- Conducted monthly inventory of stock
- Dispatched goods.
- Manages customer relationships through all phases of the sales cycle and manages account services through quality checks and follow-up.
- Ensure all complaints and queries are resolved within SLA’s
- Establish and build Customer relationships
Sales Coordinator
Ninian and Lester Textiles
02.2018 - 08.2020
- Sales coordination which entails capturing/invoicing orders on Putty System (Microsoft)
- Follow ups on various processes involved in completing an order
- Admin procedures regarding various processes before delivery of goods
- Stocktaking quarter yearly
- Answering phones and liaising with agents, customers and suppliers via telephone and email
- Creating and updating schedules on Excel and Word
- Processing sample orders
- Amending orders
- Filing and general admin work
- Pro-Formas.
Design Advisor
Tile Africa (Division of Norcros SA)
02.2016 - 02.2018
- Sales and customer liaising including quotation follow ups
- Administration including daily cash up, global debtor filing, supplier filing
- Stock taking and daily stock checking
- Stock receiving and checking
- Merchandising
- Liaising with suppliers.
Assistant Manager
Life
11.2014 - 09.2015
- Sales
- Merchandising
- Stock intake which includes receiving and checking stock
- Operating the cash till
- Opening and closing the store as well as running it when needed
- Administrative duties including filing banking paperwork and stock control paperwork, shift rosters and daily registers.
Admistrative Supervisor
Truworths Group
11.2011 - 10.2014
- Daily administrative paperwork which includes balancing previous days dockets, preparing for the days banking, filing, photocopying, faxing, courtesy calls and customer queries to the Head office and other branches, keeping the store up to date with figures, targets and deficits by updating charts and graphs
- Supervising the cash desk staff (providing authorization).
- Assist customers with sales and opening new accounts
- Opening and closing the store, authorizing and managing staff.
Education
BsocSci Degree - Psychology And English (Incomplete)
University of KwaZulu Natal
Matric Exemption - undefined
Westville Girls' High School
undefined
Norcros Olifantsfontein
Skills
Client/Customer Relations
Personal Information
- Health Status: Excellent
- Date of Birth: 08/30/1990
- Driving License: Code 8
References
- Amelia Govender, Director, GAC Projects, 061 397 5976
- Philip Wightman, General Manager/HR Manager, Ninian and Lester Textiles Division, 084 205 7942
- Alvin Govender, Regional Manager, Tile Africa, 084 509 5405
- Radlin Padayachee, Manager, Life 078 591 2302
- Damian Murugan, Store Manager, Truworths Pavilion, 031 265 0417
Timeline
Administrative Manager
GAC Projects PTY LTD
09.2021 - Current
Sales Coordinator
Ninian and Lester Textiles
02.2018 - 08.2020
Design Advisor
Tile Africa (Division of Norcros SA)
02.2016 - 02.2018
Assistant Manager
Life
11.2014 - 09.2015
Admistrative Supervisor
Truworths Group
11.2011 - 10.2014
BsocSci Degree - Psychology And English (Incomplete)
University of KwaZulu Natal
Matric Exemption - undefined
Westville Girls' High School
undefined
Norcros Olifantsfontein
Similar Profiles
Busisiwe ButheleziBusisiwe Buthelezi
Volunteer at Fentseneo Projects and Services (pty)ltdVolunteer at Fentseneo Projects and Services (pty)ltd
Jose MachadoJose Machado
Plumber at Mildo Projects (Pty) LtdPlumber at Mildo Projects (Pty) Ltd
Sithembile MbeleSithembile Mbele
Safety Officer at Mandlethu Projects PTY LtdSafety Officer at Mandlethu Projects PTY Ltd
Zamantshali DlaminiZamantshali Dlamini
LECTURER: GENDER AND RELIGION at University of KwaZulu-NatalLECTURER: GENDER AND RELIGION at University of KwaZulu-Natal
Sphamandla NtanziSphamandla Ntanzi
Resilience Engineer at Old MutualResilience Engineer at Old Mutual