SARAH Sclanders
Director / Business
Empangeni
Summary
Dynamic professional with over a decade of experience in operations management and decision-making. Skilled in developing and executing strategies that improve supply chain efficiency and enhance team performance. Committed to fostering strong relationships with suppliers and partners to optimize procurement.
Overview
33
33
years of professional experience
Work History
Director /Business Owner
QED Distrubutors
03.2013 - Current
- Directed operational strategies to enhance supply chain efficiency and reduce costs.
- Led cross-functional teams to implement inventory management systems, improving accuracy and reducing discrepancies.
- Developed and executed training programs for staff, enhancing team performance and operational knowledge.
- Analyzed market trends to inform product development and distribution strategies, driving business growth.
- Fostered relationships with suppliers and partners to optimize procurement processes and ensure service reliability.
- Spearheaded the introduction of advanced logistics solutions, streamlining distribution channels and increasing throughput.
Counter Salesperson/ Stock Ordering and Hire Fleet
B & B Plant and Equipment
01.2002 - 03.2013
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Provided expert knowledge on products, enhancing customer satisfaction and loyalty.
- Assisted customers in selecting appropriate plant and equipment solutions to meet specific needs.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized inventory displays and ensured product availability for customer inquiries.
- Collaborated with management to develop promotional strategies and special offers to drive sales growth.
- Trained new staff on operational procedures and customer service standards to improve team performance.
Waitress Supervisor
Porkys Restrant
01.1998 - 12.2001
- Supervised daily operations of restaurant, ensuring efficient service and exceptional customer experiences.
- Trained and mentored new waitstaff on menu knowledge and service protocols.
- Resolved customer complaints swiftly, fostering a positive dining atmosphere and enhancing guest satisfaction.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Aupair
AFS
02.1994 - 07.1994
- Coordinated daily schedules and activities for children, promoting engagement and development.
- Developed educational plans tailored to individual learning needs, enhancing academic growth.
- Implemented effective communication strategies with host families, fostering strong relationships.
- Guided children in cultural exchange experiences, enriching their global perspective.
- Assisted in managing household tasks, ensuring a supportive environment for family dynamics.
- Coordinated daily schedules to maintain punctuality for school drop-offs and pick-ups and extracurricular activities.
Education
High School Diploma -
Empangeni High School
Empangeni, South Africa 04.2001 -
Skills
Supply chain management
Operations management
Strategic planning
Decision-making
Stakeholder engagement
People management
Communication skills
Additional Information
Did a short course for equine studies , this included care and managing a stable yard , i also did a equine therapy with children.
Timeline
Director /Business Owner
QED Distrubutors
03.2013 - Current
Counter Salesperson/ Stock Ordering and Hire Fleet
B & B Plant and Equipment
01.2002 - 03.2013
High School Diploma -
Empangeni High School
04.2001 -
Waitress Supervisor
Porkys Restrant
01.1998 - 12.2001
Aupair
AFS
02.1994 - 07.1994