Sarah Mosele Balayesi
15 Halite Road, Wilropark, Roodepoort, 1724
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer support and office management position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Customer Support/Office Management
Dr. Poonyane Inc
01.2022 - 03.2025
- Data Capturing
- Managed approximately 20 - 30 incoming calls, and emails per day from customers
- Claiming from Medical Aid
- Transport patience from doctor's room to wards (Porter)
- Microsoft Office knowledge and office management software
- Office Assistance
- Submission of accounts to medical aids and private patients
- Ensure that data is transferred and captured into the health bridge system
- Secretary for Doctor
- Letter of motivation for Medical Aids
- Manage communications with doctors and referral partners
- Invoicing
- Attending queries from the grid to Vericlaim
- Doing Authorization to Medical for Patients
- Manage the Organization's Debtors
- Phone Calls Management
- Collecting of co-payment
- Ordering Office stationery and Cleaning Materials
- Coding the medical claims
- Data capturing
- Booking Patients for Doctors Appointments
- Proven ability to learn quickly and adapt to new situations.
Office Administrator
Dr. Sandamela INC
02.2017 - 09.2021
- Managed incoming calls, emails.
- Claiming from Medical Aid
- Gastroscopyprocedure assistance
- Using SAP for basic procedure
- Colonoscopy procedure assistance
- Microsoft Office knowledge and office management software
- Office Assistance
- Submission of accounts to medical aids and private patients
- Letter of motivation
- Invoicing
- Attending queries from grid to Vericlaim
- Doing Authorization to Medical for Patients
- Manage the Organization Debtors
- Phone Calls Management
- Collecting of co-payment and excess
- Ordering Office Stationary and Cleaning Materials
- Coding the medical claims
- Data capturing
- Booking Patients for Doctors Appointments
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
Personal Assistant/Admin Clerk (Volunteering)
Princess Primary School
03.2016 - 02.2017
- Answering the phone
- Communicating with parents
- Carrying out specific projects and research
- Scheduling meeting, E-mailling
- Responsible for petty cash requests and reconciliation
- Facilitate and arrange meetings and workshops for the Principal and Deputy principal
- Engaged in taking minutes for workshop and meetings
- Responsible for overall filing system in the office
Education
National Diploma - Business Management
Sedibeng College
09.2017
LLB -
University of South Africa
03.2025
High School -
Teto High School
01.2013
Skills
- Computer Literacy skills
- Strong financial acumen and experience in budget management
- Excellent stakeholder management skills
- Communication and Teamwork
- Good Negotiator and Problem Solving
- Good Organizer
- Initiative and Flexibility
- Good Networking Skills
- Planning and Listening
- Teamwork and collaboration
- Reporting and Easy to Adopt Change
- Accountable
- Customer focused
- Reliable
- Basic Knowledge of SAP
- Pro-active
- Friendly, positive attitude
- Problem-solving
- Customer service
- Critical thinking
- Calm under pressure
- Organization and time management
- Decision-making
Languages
English
Advanced (C1)
Sesotho
Advanced (C1)
Additional Information
Company: Princess Primary School
Name: Mrs. Ntshikilana
Position: Deputy Principal
Cellphone: 082 704 3636
Company: Dr Sandemela Inc.
Name: Mrs Wonder Modiseyane
Position: Practice/Office Manager
Cellphone: 061 831 8550
Company: Dr Poonyana Inc
Name: Dr. Bilwane
Position: Practice/Office Manager
Cellphone: 073 226 6430
Timeline
Customer Support/Office Management
Dr. Poonyane Inc
01.2022 - 03.2025
Office Administrator
Dr. Sandamela INC
02.2017 - 09.2021
Personal Assistant/Admin Clerk (Volunteering)
Princess Primary School
03.2016 - 02.2017
LLB -
University of South Africa
High School -
Teto High School
National Diploma - Business Management
Sedibeng College
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