Hi, I’m
Sarah Mathetsa
SAP Analyst
Johannesburg,GP
Overview
12
years of professional experience
Work History
WEG Africa
Operations Analyst
01.2025 - Current
Job overview
- Collect and analyze warehouse operations data to monitor performance
- Prepare KPI reports and dashboards for management review
- Support system testing, upgrades, and troubleshooting within SAP/WMS
- Ensure stock accuracy through audits, cycle counts, and reconciliations
- Assist with resource allocation, shift planning, and scheduling
- Document processes and train warehouse staff on new procedures
- Maintain compliance with safety, quality, and operational standards
- Collaborate with warehouse supervisors to resolve daily challenges
Bidvest Facilities Management
SAP Administrator Specialist
04.2020 - 12.2024
Job overview
- Manage and provide user access to SAP system
- Conduct an analysis of system usage and provide violation report
- Asset management on the system for different equipment at client site i.e airconditioners, fire extinguishers etc and ensuring the service plans are configured as per client requirement
- Monthly masterdata updates and reporting on client data requested
- Configuration of new client data requirements
- Provide first line support for system users
- Manage and resolve queries from SAP users in Call Center, Finance, Operations, Procurement, Project and Materials management department
- Create training materials
- Setup training sessions to train the users
- Drafting of business processes for approval and publish on Sharepoint
Tsebo Facilities Management
System Administrator
04.2016 - 03.2020
Job overview
- User access management
- Asset management and configuration of services plans for equipment
- User training on system and drafting of training materials
- Weekly and monthly reports on system faults and business requirements
- First line support to system users
- Implementation of new client Data
Tsebo Facilities Management
Call Center Agent
03.2014 - 03.2016
Job overview
- Inbound calls
- Data capturing
- Monthly Call center reports
- Handling complaints
Education
Wits Business School
from Facilities Management
01.2015
Boston Business College
from Business Accounting and Practical Bookkeeping
01.2007
Lethulwazi Comprehensive School
Senior Certificate
01.2005
Skills
Customer service
systems applications products
Microsoft Office Suite
Troubleshooting and end user support
Data interpretation
References
- Mapule, Matabane, SAP Asset Manager, mapule.matabane@hotmail.com, 0718696642, Bidvest Facilities Management
- Aveenash, Chirkoot, System and Call Centre Manager, Achirkoot@tsebo.com, 0798955742, Tsebo Facilities Management
- Natalie, Chetty, Application Supervisor, Nchetty@tsebo.com, 0789630365, Tsebo Facilities Management
Timeline
Operations Analyst
WEG Africa
01.2025 - Current
SAP Administrator Specialist
Bidvest Facilities Management
04.2020 - 12.2024
System Administrator
Tsebo Facilities Management
04.2016 - 03.2020
Call Center Agent
Tsebo Facilities Management
03.2014 - 03.2016
Lethulwazi Comprehensive School
Senior Certificate
Boston Business College
from Business Accounting and Practical Bookkeeping
Wits Business School
from Facilities Management