Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Interests
Timeline
Generic
Sarah Mabiletsa

Sarah Mabiletsa

Customer Order And Fullfillment Specialist
Johannesburg,GP

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and Sepedi Committed to resolving problems and maintaining accurate metrics and reports.

Overview

23
23
years of professional experience
13
13
Certifications
7
7
Languages

Work History

Area Parts Manager and Customer Order Fulfillment

General Electric, GE
02.2012 - Current
  • Develop proposals; negotiate with customers; ensure deals deliver shareholder value; drive competitive pricing. Includes compiling and submitting required tender documentation.
  • Work with sales, application engineering and segment teams to develop accurate commercial proposals and cost estimates for system and services solutions across the Power Conversion portfolio
  • Support customer meetings with technical product differentiation and key contractual risk areas
  • Working to optimize technical solutions, enhance margins

· Leading job quotation, resource and tooling allocation, team launch, and job execution through to final invoicing.

Liaison across multiple departments to effectively plan operations between site, manufacturing, project and product support teams

· Provide support for the team in all technical, logistical, environmental, health & safety (EH&S) and quality requirements.

· Partner with Materials team to ensure deliveries meet customers’ expectations

· Support commercial team in quoting and managing of work scopes, parts, and logistics.

· Collect cost accumulations, process all invoices, and assist with Accounts receivable reconciliations.

· Collect cost accumulations, process all invoices, and assist with Accounts receivable reconciliations.

· Review operations metrics reports and coordinate with customer to ensure customers’ expectations are met.

Executive Assistant/ HR and Training Administrator

KPMG, Industry Financial Institute

Duties and responsibilities

o Management of 10x Senior Managers and 3x Associate Directors calendars in terms of meeting requests, resolving conflicts, proactive management and scheduling

o Organisation of all travel arrangements for the SM and AD as requested by managers (including flights, accommodations, approvals, expense claims)

o Creation, submission and reconciliation of timesheets on a weekly basis based on SM and AD diaries

o Monitoring and ordering of stationery requirements for the office

o Setup of meetings and related facilities (catering, projector, room)

o Printing and formatting of all deliverables, proposals, memos or letters according to the KPMG KIDS standard

o Arranging \ prompting of counselling sessions with other staff

o Arranging \ prompting of performance feedback sessions at interim and year end

o Creation of draft invoices, submission and delivery of invoice

o Assist in desk, laptop, access requirements for new starters

Job Description HR and Training Administrator

o Collection of leave request and printing leave reports in order to check if an applicant has relevant days before processing using Oracle system

o Printing monthly leave reports for the HR manager

o Confirming and capturing telephone recoveries and overtime for payroll

o Making sure that contracts are done for new hires and staff who are going on maternity leave

o Update the resource planner and organizational chart to include new joiners and delete those who resigned

o Arrange exit interviews for HR Manager

o Assist industry visits for Honours students from different universities to come in and see what KPMG can offer them by sending invites, taking RSVPs, organizing shuttles, venue, lunch, tour and information packs

o Sending invites for training for KPMG staff to attend different courses

o Arranging training venue, manuals, lunch and other refreshments, travel and accommodation arrangements for Durban, Cape town and other offices

Executive Assistant

Finlay & Associates
Johannesburg
04.2008 - 02.2010

Duties and responsibilities

o Drafting and typing letters for MD and Finance Director

o Arrange and confirm meetings for the Managing Director and Financial Director

o Updating lease schedule for existing tenants by tracking if tenants and landlord signed the lease and also ensuring that original lease documents are kept in the safe and both tenats and landlord have copies

o Handling lease agreements for Investec, Pangbourne, Growthpoint and Resilient properties

o ITC checks and Bank Code (FICA) requests for new applicants who would like to lease a space at the mall

o Arranging and confirming meetings for the Managing Director

o Creating files and archiving old documents

o Travel and accommodation bookings

o Creating presentations for meetings,

o Reconciling payments

o Assist events department with invitations, set up, registration and welcoming guests at Gala dinners and Breakfast events

o Organizing meetings, ordering refreshments and lunch

o Handling birthday cards, sending flowers, baskets and vouchers to clients and staff on various occasions

o Ordering Stationery, Office furniture, Marketing materials and business cards

o Assist Financial Director by capturing invoices and statements

o Opening bank accounts on different portfolios and adding signatures

o Formatting and printing 2 500 copies of Management reports and putting all packs together for management meetings.

o Assist with the compilation of tender documents

o Communication with high level executives and Government officials

Office Administrator

INCE PTY LTD
Sandton
07.2003 - 01.2004

Duties and responsibilities

o Answering and screening calls

o Making Boardroom bookings and facilitating meetings

o Typing minutes, letters and other documents for the Divisional Director, Branding Director, Art Director, Sales Director and General Manager

o Assisting the Project Managers by getting totals of shareholders from Computershare and Ultra Registrars for clients and also facilitating the mailing and distribution of the Annual Reports and Prelim Results

o Update the company’s database on Sales Plus

o Making sure that the Library is up to date

o Ordering stationery, handling staff and clients birthday cards/ gift vouchers

o Ordering lunch and refreshments for meetings and functions and office maintenance with regards to the telephone lines, aircons, lights moving and exchanging telephone lines from the PABX box etc

Executive PA

Trade
10.2011 - 01.2012
  • Management of 3x diaries for Deputy President, Deputy General Secretary and Treasurer, in terms of meeting requests, resolving conflicts, proactive management and scheduling meetings
  • Organisation of all travel arrangements management including flights, accommodations, approvals, expense claims and payments
  • Organising Workshops and Conferences by arranging speakers at Parliamentary level, booking conference venues and delegation
  • Monitoring and ordering of stationery requirements for the office
  • Problem solving and members queries
  • Setup of meetings, catering, projector and room
  • Printing and formatting of all deliverables, proposals, memos, letters National Executive packs
  • Arranging \ prompting of Assessment sessions with other staff
  • Eason/s for seeking alternative employment

Senior Project Administrator

ERM Southern Africa
Johannesburg
03.2010 - 03.2011

Duties and responsibilities

o Extensive International and local travel arrangements including finding information on high, medium and low risk countries

o Booking charter flights for smaller teams, arranging visa documents with all embassies for team members, arranging flights, accommodation and airport transfers locally and internationally

o Ensuring that travelling members are covered with the company’s insurance before travelling.

o Diary management for Partners, and able to respond to urgent queries when management is out of the country and scheduling and confirming meetings

o Formatting and PDF different documents into a single file by using Adobe Acrobat 9 and printing reports

o Typing letters and translated documents and answering calls

o Assist with putting together electronic and printed proposals or tender documents

o Capturing timesheets, expense, mileage claims on a system called Global Management System (GMS)

o Arranging safety clothes for site visits (PPE)

o Assist with sending adverts to Beeld and The Star Newspapers for publishing,

o Attending team meetings and taking minutes and distribution, creating new projects data capturing on contact management system, arranging and confirming meetings and refreshments

Senior Office Administrator

ECI Africa Consulting
09.2006 - 03.2008
  • Drafting and typing letters for MD and Finance Director
  • Arrange and confirm meetings for the Managing Director and Financial Director
  • Updating lease schedule for existing tenants by tracking if tenants and landlord signed the lease and also ensuring that original lease documents are kept in the safe and both tenats and landlord have copies
  • Handling lease agreements for Investec, Pangbourne, Growthpoint and Resilient properties
  • ITC checks and Bank Code (FICA) requests for new applicants who would like to lease a space at the mall
  • Arranging and confirming meetings for the Managing Director
  • Creating files and archiving old documents
  • Travel and accommodation bookings
  • Creating presentations for meetings,
  • Reconciling payments
  • Assist events department with invitations, set up, registration and welcoming guests at Gala dinners and Breakfast events
  • Organizing meetings, ordering refreshments and lunch
  • Handling birthday cards, sending flowers, baskets and vouchers to clients and staff on various occasions
  • Ordering Stationery, Office furniture, Marketing materials and business cards
  • Assist Financial Director by capturing invoices and statements
  • Opening bank accounts on different portfolios and adding signatures
  • Formatting and printing 2 500 copies of Management reports and putting all packs together for management meetings
  • Assist with the compilation of tender documents
  • Communication with high level executives and Government officials
  • Eason/s for seeking alternative employment
  • Ompany Restructuring, (USAID Linkages Project for Farm owners)

Office Coordinator

Nationwide Airlines
02.2004 - 08.2006
  • Responsibilities
  • Answering and screening calls
  • Making Boardroom bookings and facilitating meetings
  • Typing minutes, letters and other documents for the Divisional Director, Branding Director, Art Director, Sales, Assisting the Project Managers by getting totals of shareholders from Computershare and Ultra Registrars for clients and also facilitating the mailing and distribution of the Annual Reports and Prelim Results
  • Update the company’s database on Sales Plus
  • Making sure that the Library is up to date
  • Ordering stationery, handling staff and clients birthday cards/ gift vouchers
  • Ordering lunch and refreshments for meetings and functions and office maintenance with regards to the telephone lines, aircons, lights moving and exchanging telephone lines from the PABX box etc
  • Eason/s for seeking alternative employment
  • Ersonal

Office Administrator / PA

Allied
07.2003 - 01.2004
  • Handling phone calls including passengers’ queries and complaints at National and International level
  • Reconciling payments from the BP flights petrol account and putting all the information onto the spreadsheet
  • Typing letters, proposals and other documents that needs to be typed for the CEO and Technical Manager, filing the daily flight averages from the control room and creating charts and tables for the paint shop Manager
  • Eason/s for seeking alternative employment
  • Ravel Distance
  • Mployer
  • Ood And, Workers Union (FAWU) affiliated to
  • OSATU

Office Administrator

NGO
12.2000 - 07.2003
  • Handling phone calls including passengers’ queries and complaints at National and International level
  • Reconciling payments from the BP flights petrol account and putting all the information onto the spreadsheet
  • Typing letters, proposals and other documents that needs to be typed for the CEO and Technical Manager, filing the daily flight averages from the control room and creating charts and tables for the paint shop Manager
  • Eason/s for seeking alternative employment

Assistant Desktop Operator

Amani Print and Creations
07.2000 - 12.2000
  • Responsibilities
  • Typing Articles and design and layout for the Injabulo Magazine
  • Eason/s for seeking alternative employment
  • Emp position
  • Mployer
  • Entre for Democratic Communications
  • Ndustry

Trainee DTP Operator

02.1999 - 06.2000
  • Duties and responsibilities
  • Designing posters, newsletters, invitation cards, name tags, business cards, logos, magazines and brochure
  • Eason/s for seeking alternative employment

Education

Certificate in Macintosh Graphic Design -

New Horizons Computer Schools

Diploma - Public Relations

Midrand Graduate Institute

Matric - undefined

Cedarwood High School College

Skills

    Database Management

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Certification

North Sotho /Pedi, Tswana, English, Zulu, Afrikaans, South Sotho

Additional Information

  • AA/EE , African Marital Status, Gender Female Disability Status None Drivers License

Software

SAP

Sales Force

Interests

Caring for Orphans

Youth development

Timeline

Area Parts Manager and Customer Order Fulfillment

General Electric, GE
02.2012 - Current

Executive PA

Trade
10.2011 - 01.2012

Senior Project Administrator

ERM Southern Africa
03.2010 - 03.2011

Executive Assistant

Finlay & Associates
04.2008 - 02.2010

Senior Office Administrator

ECI Africa Consulting
09.2006 - 03.2008

Office Coordinator

Nationwide Airlines
02.2004 - 08.2006

Office Administrator

INCE PTY LTD
07.2003 - 01.2004

Office Administrator / PA

Allied
07.2003 - 01.2004

Office Administrator

NGO
12.2000 - 07.2003

Assistant Desktop Operator

Amani Print and Creations
07.2000 - 12.2000

Trainee DTP Operator

02.1999 - 06.2000

Certificate in Macintosh Graphic Design -

New Horizons Computer Schools

Diploma - Public Relations

Midrand Graduate Institute

Matric - undefined

Cedarwood High School College

Executive Assistant/ HR and Training Administrator

KPMG, Industry Financial Institute
Sarah MabiletsaCustomer Order And Fullfillment Specialist