Sarah Agnew
Call Centre Agent / Administrator
Cape Town
Summary
Experienced Skilled Agent with a proven track record in quickly identifying client needs and delivering effective solutions. Demonstrates prompt and efficient service to ensure client satisfaction. Excels in analyzing complex situations and developing innovative strategies to meet client objectives. Committed to delivering exceptional results through excellent communication skills and a customer-centric approach.
Overview
1
1
year of professional experience
Work History
Executive agent in customer service
EXL South Africa
02.2024 - Current
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Life Insurance Policies
Marshall
Total Ninja Black River Park
6 2023 - 1 2024
Education
Bachelor’s degree/Diploma/Certificate/Course/Training -
Rhodes High School
01.2022 -
Skills
I have developed a keen ability to listen, understand and appreciate the perspectives of others My communication skills and ability to work as part of a team have given me the opportunity to gain as much knowledge possible in the various areas of work I am highly motivated, efficient, honest, and conscientious person, with an ability to work with a diverse range of people under sustained pressure and tight deadlines
Custom
Immediately
Custom
Agnew
Custom
English & Afrikaans
Personal Information
- ID Number: 0406030821085
- Ethnicity: Coloured
- Gender: Female
- Nationality: South African
Timeline
Executive agent in customer service
EXL South Africa
02.2024 - Current
Bachelor’s degree/Diploma/Certificate/Course/Training -
Rhodes High School
01.2022 -
Marshall
Total Ninja Black River Park
6 2023 - 1 2024
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