Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Custom
Personal Information
Timeline
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Sarah Adams

Sarah Adams

Rondebosch East

Summary

Accomplished professional with extensive expertise in finance management, strategic financial planning, and business development. Over the past 14 years in the Beauty and Retail industry I have developed a mature and responsible approach to any task I undertake or situation I am presented with. With years of experience, working with others to achieve a certain objective with excellence. I possess strong communication skills that enable me to communicate with a wide range of people. Whilst working fulltime as a Managing partner of Sorbet Howard Centre and Sorbet Rondebosch, I completed my Bcom Accounting degree. I demonstrate strong capabilities in budget administration, financial reporting, and cash flow statements. Proficient in HR policies implementation and supply chain coordination, with a proven track record in inventory control practice.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Managing Partner

Sorbet Rondebosch & Sorbet Howard centre
Cape Town, Western Cape
02.2017 - Current
  • Implemented innovative solutions, resulting in improved customer satisfaction.
  • Orchestrated successful merger negotiations resulting in beneficial alliances.
  • Boosted brand visibility through strategic marketing and promotional tactics.
  • Oversaw financial management to ensure fiscal health of the company.
  • Exceeded sales targets through effective leadership and management.
  • Formulated effective business plans to drive profitability.
  • Cultivated a positive work environment for increased employee morale.
  • Reduced expenditures by implementing cost-effective procedures.
  • Mentored employees, improving team performance.
  • Put in place clear controls for financial administration and business management.
  • Organised supplier payments punctually to sustain good business relationships.
  • Produced timely financial reports with use of bookkeeping software.
  • Processed invoices promptly, enabled swift payment processing.
  • Worked closely with accountants during end-of-year closeout procedures, ensured accuracy of figures reported in annual reports.
  • Kept a record of business expenses, assisted in expense reduction strategies.
  • Handled payroll administration to guarantee proper compensation for employees.
  • Handled recruitment processes; hired high-performing retail staff.
  • Managed vendor relations which resulted in consistent inventory supply.
  • Implemented promotional strategies to boost sales during slow periods.
  • Managed employee schedules to ensure optimal staffing during peak times.
  • Handled payroll duties efficiently, maintaining employee satisfaction levels high.
  • Worked meticulously on financial transactions entries, ensuring zero errors.
  • Updated accounting records regularly for accurate record keeping.

Bookkeeper

Omar Logistics
Cape Town, Western Cape
07.2017 - 06.2024
  • Kept a record of business expenses, assisted in expense reduction strategies.
  • Communicated effectively with customers regarding their accounts or any outstanding payments.
  • Processed bank deposits regularly, reduced risk of theft or loss from carrying excessive cash.
  • Oversaw payroll activities for accurate and timely remuneration of employees.
  • Handled sensitive employee queries related to salary and benefits demonstrating tact and diplomacy.
  • Developed detailed budget plans for optimal resource allocation and cost control benefits.

Manager

Sorbet Howard centre
Cape Town, Western Cape
11.2014 - 01.2017
  • Implemented cost reduction measures, reduced overhead expenses.
  • Developed accurate sales forecasts for improved strategic planning.
  • Cultivated strong relationships with clients to secure repeat business.
  • Optimised resource allocation for increased profits.
  • Facilitated partnerships with influencers to extend reach and boost reputation.
  • Ran successful promotional campaigns to raise product awareness.
  • Monitored industry trends, adapted business strategies accordingly.
  • Managed financial accounts, ensured fiscal stability.
  • Led team meetings for improved communication.
  • Managed daily operations for smooth functioning of the business.
  • Updated payroll records by tracking changes in exemptions, job status, and pay rates.
  • Managed annual leave records accurately; helped avoid conflicts and disruptions due to overlapping holidays.
  • Compiled summaries of earnings, taxes, deductions, leave, disability and nontaxable wages annually for tax season preparation.

Administrator

Sorbet Howard centre
Cape Town, south africa
09.2013 - 10.2014
  • Trained new staff members, contributing to team productivity.
  • Managed daily cash transactions and bookkeeping tasks diligently for accurate records.
  • Maintained high standards of cleanliness, resulting in a pleasant environment.
  • Handled customer complaints promptly and professionally, maintaining brand reputation.
  • Conducted regular stock checks to prevent product shortages.
  • Collaborated with beauty therapists for optimum client satisfaction.
  • Evaluated employee performance regularly, providing constructive feedback.
  • Coordinated staff rosters efficiently, ensuring adequate coverage at all times.
  • Improved service quality by conducting regular training sessions for staff.
  • Promoted the salon on social media platforms for increased visibility.
  • Streamlined appointment scheduling for improved efficiency.
  • Handled administrative tasks effectively whilst managing the daily operations of the salon.
  • Provided expert skincare and home care advice, recommending relevant retail products to aid overall profits.

Part Time Administrator

The Sorbet Experience
Cape town, South Africa
05.2011 - 09.2013
  • Maintained clean work stations for enhanced hygiene standards.
  • Prepared clients for their treatments, resulting in smooth transitions between services.
  • Participated in regular training sessions to keep skills updated and deliver top-notch service.
  • Managed inventory effectively keeping track of all salon supplies and reordering when necessary.
  • Handled client bookings, resulting in an organised appointment system.
  • Promoted salon products with informative demonstrations.
  • Carried out reception duties, contributing to a professional front-of-house impression.
  • Boosted client retention to ensure repeat visits by creating a warm, welcoming environment.
  • Delivered exceptional customer service by answering queries and providing product recommendations.

Education

Matric - Matric

Abbotts College
Cape Town
01.2009 - 12.2009

BCom Accounting - Accounting

MANCOSA
Cape Town
01.2020 - 12.2023

Advanced Accounting - Bridging Course to PGDA

Milpark
Cape Town
06.2025 - 12.2025

Skills

  • Business ethics upholding
  • Financial foresight
  • HR policies implementation
  • Finance management
  • Supply chain coordination
  • Budget administration
  • Strategic financial planning
  • Inventory control practices
  • General ledger experience
  • Retail marketing
  • Customer Service
  • Business development
  • Financial reporting
  • Account management
  • Payroll administration
  • Cash flow statements

Languages

English
Fluent
Afrikaans
Intermediate

Affiliations

  • Swimming
  • Cycling
  • Guitar

Accomplishments

- Highest sales for 2015 , 2017 , 2022 and 2024

- Best customer service 2015, 2017, 2022 and 2024

- Most improved branch 2024


Custom

  • Franchisee - Soraya Adams, Sorbet Howard centre & Sorbet Rondebosch, 0829906336
  • Director - Shiraaj Adams, Sorbet Howard centre & Sorbet Rondebosch, 0798974352
  • Manager - Aniqah Jacobs, Spoilt rotten, 0767951621
  • Omar shaik , Omar logistics, 0646864991

Personal Information

  • ID Number: 910330 0023 085
  • Health Status: Excellent
  • Gender: Female
  • Nationality: South African Citizen
  • Marital status: Married

Timeline

Advanced Accounting - Bridging Course to PGDA

Milpark
06.2025 - 12.2025

BCom Accounting - Accounting

MANCOSA
01.2020 - 12.2023

Bookkeeper

Omar Logistics
07.2017 - 06.2024

Managing Partner

Sorbet Rondebosch & Sorbet Howard centre
02.2017 - Current

Manager

Sorbet Howard centre
11.2014 - 01.2017

Administrator

Sorbet Howard centre
09.2013 - 10.2014

Part Time Administrator

The Sorbet Experience
05.2011 - 09.2013

Matric - Matric

Abbotts College
01.2009 - 12.2009

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Sarah Adams