Processing of all invoices and quotes for laboratory jobs
Implementing a medical aid claiming system
Processing and re-coning of all medical aid claims
Processing of all accounts payable and receivable
Reconciling of bank and credit card statements
Ordering of laboratory materials
Payroll
VAT
Broker Secretary
Bekker Investments
06.2008 - 10.2015
Updating client investment portfolios for broker meetings
Monthly analysis and tracking of Onshore and Offshore investment portfolios and reporting of returns or losses in Excel spreadsheets to clients
All administration duties relating to the opening of new investment portfolios for Trusts and Private Investors
All administration relating to long term insurance policies such as life cover, dread disease cover, RA's etc
Dental Office Receptionist
Dr RMH Wilson Dental
04.2022 - Current
Scheduled, rescheduled, and cancelled appointments for dental patients.
Enhanced the overall patient experience by maintaining a clean, organized reception area with up-to-date informational materials and comfortable seating arrangements.
Prepared medical aid claims, explained benefits, and pricing details for procedures and services.
Patient follow-up communications regarding upcoming appointments or necessary treatments
Processing of all quotes and invoices
Reconciling of bank statements
Accounts payable and receivable
Hotel Duty Manager
The Estuary Hotel & Spa
10.2004 - 05.2008
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Developed strong relationships with corporate clients to secure repeat bookings for business events.
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
Ensured seamless event coordination for conferences, meetings, and weddings by working closely with event planners.
Junior Bookkeeper
Ria Botha Accounting
01.2003 - 08.2004
Maintained financial records to verify completeness and availability of records and compliance with policy and established regulatory guidelines.
Handled day-to-day accounting processes.
Inspected account books and recorded transactions.
Filed invoices with processed checks to maintain orderly accounting filing system.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Assisted with payroll processing, ensuring employees received accurate paychecks in a timely manner.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Education
Diploma - Diploma in Business Management And Computers
Damelin Business College
Pietermaritzburg, South Africa
04.2001 -
Skills
Problem-Solving
Adept at multi-line phones
Front Office Management
Data inputting
Bank Reconciliation
Effective Communication
Documentation
Timeline
Dental Office Receptionist
Dr RMH Wilson Dental
04.2022 - Current
Dental Practice Manager
South Coast Dental Ceramics
04.2015 - 10.2019
Broker Secretary
Bekker Investments
06.2008 - 10.2015
Hotel Duty Manager
The Estuary Hotel & Spa
10.2004 - 05.2008
Junior Bookkeeper
Ria Botha Accounting
01.2003 - 08.2004
Diploma - Diploma in Business Management And Computers